• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management"

    • Status: Preview
      Preview
      E

      EIT Digital

      Blockchain 360: A State of the Art for Professionals

      Skills you'll gain: Blockchain, Business Process Automation, Digital Transformation, Business Transformation, Automation, Emerging Technologies, Market Opportunities, Internet Of Things, Supply Chain Management, Data Integration, Distributed Computing, Systems Integration, Feasibility Studies, Interoperability, Scalability, Market Trend

      4.5
      Rating, 4.5 out of 5 stars
      ·
      337 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      E

      Edureka

      Learn SQL with Databricks

      Skills you'll gain: Databricks, SQL, Database Management, Data Manipulation, Stored Procedure, Query Languages, Data Security, Data Sharing, Apache Spark, Big Data, Performance Tuning, Data Integration

      3.5
      Rating, 3.5 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Systems Analysis

      Skills you'll gain: Business Systems Analysis, Agile Methodology, User Requirements Documents, Process Design, Problem Management, Business Process, Product Lifecycle Management, Information Technology, Business Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Productivity and Systems Development

      Skills you'll gain: Systems Development, Systems Development Life Cycle, Agile Methodology, Productivity Software, Data Security, Systems Design, Risk Management, Software Development Methodologies, Information Systems, Project Risk Management, Workflow Management, Business Systems Analysis, Team Management, E-Commerce, Microsoft Excel

      4.7
      Rating, 4.7 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      A

      Automation Anywhere

      Getting Started with Automation 360

      Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Scripting, Process Analysis, Business Workflow Analysis, Workflow Management, Scripting Languages, Business Process, Office Procedures, Scalability, Microsoft Excel

      4.5
      Rating, 4.5 out of 5 stars
      ·
      30 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      P

      Politecnico di Milano

      New paradigms in wastewater management

      Skills you'll gain: Water Resources, Environmental Engineering, Civil Engineering, Energy and Utilities, Environment and Resource Management, Pollution Prevention, Environmental Science, Chemical Engineering, Environmental Regulations, Microbiology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      51 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Certificado: Google Cloud Digital Leader

      Skills you'll gain: Cloud Management, Real Time Data, Digital Transformation, Cloud Solutions, Serverless Computing, Google Cloud Platform, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Cloud Security, Application Programming Interface (API), Public Cloud, Cloud Computing, Cloud Storage, Cost Management, Containerization, Cloud Applications, Data Warehousing, Encryption, Business Transformation, Data Security

      4.8
      Rating, 4.8 out of 5 stars
      ·
      28 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      External Communications Channels

      Skills you'll gain: Corporate Communications, Media Relations, Strategic Communication, Target Audience, Public Relations, Social Media Management, Social Media, Stakeholder Communications, Customer Communications Management, Marketing Communications, Branding, Brand Management, Communication Strategies, Social Media Strategy, Stakeholder Management, Internal Communications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Key Success Factors in Supply Chain Finance

      Skills you'll gain: Supply Chain Management, Supplier Relationship Management, Procurement, Customer Analysis, Working Capital, Stakeholder Management, Program Implementation, Sales Prospecting, Financial Analysis, Cash Flows, Technology Solutions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      74 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      London Business School

      Introduction to Digital Transformation: Change & Disruption

      Skills you'll gain: Digital Transformation, Business Transformation, Organizational Change, Change Management, Innovation, Business Strategy, Platform As A Service (PaaS), Business Technologies, Emerging Technologies, Business Modeling, Operational Efficiency

      4.8
      Rating, 4.8 out of 5 stars
      ·
      50 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U
      S

      Multiple educators

      Sustainable and Resilient Operations and Supply Chains

      Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Supply Chain Management, Supply Chain, Operations Management, Manufacturing Operations, Strategic Sourcing, Procurement, Labor Compliance, Engineering Management, Compliance Management, Logistics Management, Business Reporting, Business Leadership, Business Technologies, Supplier Management, Product Design, Waste Minimization, Environmental Management Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      25 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Healthcare Innovation: What Does Success Look Like and How to Achieve It?

      Skills you'll gain: Innovation, Feasibility Studies, Health Systems, Strategic Communication, Organizational Change, Program Evaluation, Organizational Development, Healthcare Industry Knowledge, Stakeholder Engagement, Communication Planning, Cognitive flexibility, Change Management, Public Health, Adaptability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer relationship management

    customer relationship management (crm) software
    strategic customer relationship management & sales technique
    1…379380381…834

    In summary, here are 10 of our most popular customer relationship management courses

    • Blockchain 360: A State of the Art for Professionals: EIT Digital
    • Learn SQL with Databricks: Edureka
    • Introduction to Systems Analysis: IBM
    • Productivity and Systems Development: University of California, Irvine
    • Getting Started with Automation 360: Automation Anywhere
    • New paradigms in wastewater management: Politecnico di Milano
    • Certificado: Google Cloud Digital Leader: Google Cloud
    • External Communications Channels: University of California, Irvine
    • Key Success Factors in Supply Chain Finance: New York Institute of Finance
    • Introduction to Digital Transformation: Change & Disruption: London Business School

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok