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Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.


Popular Conflict Resolution Courses and Certifications


  • C

    Coursera

    Creating a Healthy Culture: Addressing Workplace Bullying

    Skills you'll gain: Workplace Bullying Intervention, Conflict Management, Relationship Building, Workplace inclusivity, Interpersonal Communications, Empathy, Culture Transformation, Communication, Compliance Reporting, Advocacy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • M

    Microsoft

    Team Building and Leadership in Program Management

    Skills you'll gain: Team Leadership, Virtual Teams, Team Building, Team Management, Team Performance Management, Conflict Management, Teamwork, Leadership and Management, Intercultural Competence, Program Management, Leadership Development, Project Management, Leadership, Drive Engagement, Communication Strategies, Simulation and Simulation Software, Project Management Institute (PMI) Methodology, Communication

    4
    Rating, 4 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidad de los Andes

    Formadores de Ciudadanía

    Skills you'll gain: Teaching, Diversity Awareness, Community Development, Pedagogy, Community Organizing, Diversity Training, Education and Training, Conflict Management, Train The Trainer, Instructional Strategies, Cultural Diversity, Cooperation, De-escalation Techniques, Intercultural Competence, Mediation, Working With Children, Public Affairs, Discussion Facilitation, Decision Making

    4.9
    Rating, 4.9 out of 5 stars
    ·
    497 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Designing Effective Science Communication

    Skills you'll gain: Oral Expression, Non-Verbal Communication, Learning Theory, Storytelling, Education Software and Technology, Human Learning, Motivational Interviewing, Conflict Management, Interpersonal Communications, Technical Communication, Education and Training, Pedagogy, Media and Communications, Driving engagement, Writing, Scientific Methods, Rapport Building, Diversity Awareness, Workplace inclusivity, Cultural Responsiveness

    4.3
    Rating, 4.3 out of 5 stars
    ·
    21 reviews

    Beginner · Specialization · 1 - 3 Months

  • U

    Universitat Autònoma de Barcelona

    Tu consultorio de Coaching en las ondas

    Skills you'll gain: Team Leadership, Conflict Management, Team Management, Employee Coaching, Change Management, Expectation Management, Constructive Feedback, Diversity and Inclusion, Organizational Change, Coaching, Teamwork, Verbal Communication Skills, Leadership, Communication Strategies, Communication, Proactivity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    510 reviews

    Beginner · Course · 1 - 4 Weeks

  • L

    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

    Mixed · Course · 1 - 3 Months

  • S

    Skillshare

    Beginner: Figma UI / UX Design Essentials

    Skills you'll gain: Layout Design, Interactive Design, UI/UX Strategy, User Experience, Persona (User Experience), User Flows, Graphic and Visual Design, Digital Design, Data Sharing, Design Reviews, Design Software, Version Control

    4.3
    Rating, 4.3 out of 5 stars
    ·
    35 reviews

    Beginner · Specialization · 3 - 6 Months

  • T

    Tecnológico de Monterrey

    El liderazgo del director de proyectos

    Skills you'll gain: Negotiation, Team Management, Team Performance Management, Emotional Intelligence, Team Building, Leadership, Leadership Studies, Management Training And Development, Leadership and Management, Team Leadership, Leadership Development, People Development, Conflict Management, Interpersonal Communications, Communication, Communication Strategies, Project Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    298 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    SQL for Data Science (and Version Control with GitHub)

    Skills you'll gain: SQL, Database Design, Database Management, Data Analysis, Database Systems, Relational Databases, Data Cleansing, Data Transformation, Version Control, Data Manipulation, Query Languages, AI Integrations, Analytics, GitHub, Advanced Analytics, Software Versioning, AI Enablement, Git (Version Control System), Performance Tuning, Data Management

    4
    Rating, 4 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Initier et planifier des projets

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Conflict Management, Project Documentation, Project Planning, Project Management, Stakeholder Communications, Stakeholder Analysis, Influencing, Organizational Structure

    4.4
    Rating, 4.4 out of 5 stars
    ·
    48 reviews

    Mixed · Course · 1 - 3 Months

  • N

    Northwestern University

    Organizational Leadership Capstone

    Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Stakeholder Communications, Cross-Functional Team Leadership, Organizational Leadership, Market Opportunities, Customer experience improvement, Business Leadership, Culture Transformation, Initiative and Leadership, Strategic Decision-Making, Strategic Leadership, Leadership, Leadership Development, Case Studies, Design Thinking, Contingency Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    113 reviews

    Mixed · Course · 1 - 3 Months

  • I

    Imperial College London

    Health Coaching Conversations

    Skills you'll gain: Health And Wellness Coaching, Patient Communication, Motivational Interviewing, Patient Education And Counseling, Patient-centered Care, Health Promotion, Coaching, Goal Setting, Health Care, Communication, Empowerment, Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    118 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular conflict resolution courses

  • Creating a Healthy Culture: Addressing Workplace Bullying: Coursera
  • Team Building and Leadership in Program Management: Microsoft
  • Formadores de Ciudadanía: Universidad de los Andes
  • Designing Effective Science Communication: University of Colorado Boulder
  • Tu consultorio de Coaching en las ondas: Universitat Autònoma de Barcelona
  • Customer Service: Logical Operations
  • Beginner: Figma UI / UX Design Essentials: Skillshare
  • El liderazgo del director de proyectos: Tecnológico de Monterrey
  • SQL for Data Science (and Version Control with GitHub): Coursera
  • Initier et planifier des projets: University of California, Irvine

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