• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Harnessing AI for Injury Prevention and Recovery in Football

    Skills you'll gain: Human Factors, Exercise Science, AI Personalization, Kinesiology, Decision Support Systems, Predictive Modeling, Health Technology, Biomedical Engineering, Machine Learning Methods, Machine Learning, Machine Learning Algorithms

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    A

    AI CERTs

    AI For Healthcare Leaders

    Skills you'll gain: AI Enablement, Governance, AI Product Strategy, Healthcare Project Management, Strategic Leadership, Operational Excellence, Operational Efficiency, Business Leadership, Workforce Planning, Health Administration, Artificial Intelligence and Machine Learning (AI/ML), Operational Analysis, AI Integrations, Service Management, Workforce Management, Service Improvement, Generative AI, Case Studies, Medical Billing

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Accroître l’engagement de votre profil d’entreprise sur IG

    Skills you'll gain: Instagram, Content Performance Analysis, Driving engagement, Social Media Management, Social Media, Social Media Marketing, Social Media Analytics, Customer Engagement, Business Communication, Business

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Design Impactful Dashboards: Visualize and Evaluate Data

    Skills you'll gain: Dashboard, Data Synthesis, Usability Testing, Dashboard Creation, Data Integration, Usability, Data Presentation, Market Research, User Feedback, Interactive Data Visualization, Looker (Software), Data Visualization, Product Improvement, Tableau Software, Peer Review, User Centered Design, Grafana, Driving engagement, Graphic and Visual Design

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Configuring and Automating Jira for Visibility and Performan

    Skills you'll gain: Jira (Software), User Story, Agile Methodology, Business Workflow Analysis, Business Process Automation, Workflow Management, Automation, Configuration Management, Process Analysis, Process Mapping, Project Management Software, Performance Metric, Process Optimization, Application Performance Management, Debugging, Due Diligence, Return On Investment, Analysis

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    J

    John Wiley & Sons

    The AI Edge: Unlocking AI for Sales Efficiency and Growth

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Generative AI Agents, Sales, Sales Enablement, Sales Strategy, Customer Relationship Management (CRM) Software, Email Automation, Sales Process, Customer Relationship Management, Prioritization, Personalized Campaigns, AI Personalization, AI Enablement, Calendar Management, AI Workflows, AI Integrations, Business Ethics, Responsible AI, Artificial Intelligence

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Apply Statistical Data Analysis with Minitab

    Skills you'll gain: Classification And Regression Tree (CART), Data-Driven Decision-Making, Minitab, Regression Analysis, Descriptive Statistics, Statistical Hypothesis Testing, Case Studies, Business Analytics, Data Visualization, Analytics, Decision Tree Learning, Predictive Analytics, Estimation, Statistical Visualization, Probability & Statistics, Microsoft Excel, Statistical Analysis, Data Analysis, Decision Making, Data Literacy

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Automate and Analyze Project Backlogs Fast

    Skills you'll gain: Backlogs, Business Workflow Analysis, Issue Tracking, Project Performance, Root Cause Analysis, Performance Metric, Data-Driven Decision-Making, Automation, Process Analysis, Process Design, Performance Measurement, Process Improvement, Automation Engineering

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Excel Sales Dashboard and Pivot Table

    Skills you'll gain: Dashboard, Statistical Analysis, Microsoft Excel, Business Analytics, Financial Analysis, Spreadsheet Software, Statistical Modeling, Predictive Modeling, Trend Analysis, Excel Macros, Sales, Performance Analysis, Simulation and Simulation Software, Presentations, Automation, Performance Metric

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    Chatbots Development with Amazon Lex

    Skills you'll gain: Amazon Web Services, Cloud Deployment, Application Deployment, Serverless Computing, Artificial Intelligence, Natural Language Processing, Context Management, Cloud Services, Software Testing

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    AI Social Media Marketing with ChatGPT & Gemini

    Skills you'll gain: Content Scheduling, Driving engagement, Social Media Content, Google Gemini, Social Media Marketing, Customer Engagement, Social Media, Social Media Management, Social Media Strategy, ChatGPT, Marketing Automation, Content Creation, Content Strategy, Online Advertising, Copywriting, Search Engine Optimization, Keyword Research, Writing, Web Analytics and SEO, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    US Individual Taxation and Policies

    Skills you'll gain: Tax Returns, Tax Preparation, Tax Management, Income Tax, Tax Planning, Tax Compliance, Tax, Tax Laws, Accounting, Auditing

    Beginner · Course · 1 - 3 Months

1…383384385…469

In summary, here are 10 of our most popular customer insights courses

  • Harnessing AI for Injury Prevention and Recovery in Football: Real Madrid Graduate School Universidad Europea
  • AI For Healthcare Leaders: AI CERTs
  • Accroître l’engagement de votre profil d’entreprise sur IG: Coursera
  • Design Impactful Dashboards: Visualize and Evaluate Data: Coursera
  • Configuring and Automating Jira for Visibility and Performan: Coursera
  • The AI Edge: Unlocking AI for Sales Efficiency and Growth: John Wiley & Sons
  • Apply Statistical Data Analysis with Minitab: EDUCBA
  • Automate and Analyze Project Backlogs Fast: Coursera
  • Excel Sales Dashboard and Pivot Table: EDUCBA
  • Chatbots Development with Amazon Lex: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok