Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Human Factors, Exercise Science, AI Personalization, Kinesiology, Decision Support Systems, Predictive Modeling, Health Technology, Biomedical Engineering, Machine Learning Methods, Machine Learning, Machine Learning Algorithms
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Enablement, Governance, AI Product Strategy, Healthcare Project Management, Strategic Leadership, Operational Excellence, Operational Efficiency, Business Leadership, Workforce Planning, Health Administration, Artificial Intelligence and Machine Learning (AI/ML), Operational Analysis, AI Integrations, Service Management, Workforce Management, Service Improvement, Generative AI, Case Studies, Medical Billing
Beginner · Course · 1 - 3 Months
Skills you'll gain: Instagram, Content Performance Analysis, Driving engagement, Social Media Management, Social Media, Social Media Marketing, Social Media Analytics, Customer Engagement, Business Communication, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Dashboard, Data Synthesis, Usability Testing, Dashboard Creation, Data Integration, Usability, Data Presentation, Market Research, User Feedback, Interactive Data Visualization, Looker (Software), Data Visualization, Product Improvement, Tableau Software, Peer Review, User Centered Design, Grafana, Driving engagement, Graphic and Visual Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), User Story, Agile Methodology, Business Workflow Analysis, Business Process Automation, Workflow Management, Automation, Configuration Management, Process Analysis, Process Mapping, Project Management Software, Performance Metric, Process Optimization, Application Performance Management, Debugging, Due Diligence, Return On Investment, Analysis
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Generative AI Agents, Sales, Sales Enablement, Sales Strategy, Customer Relationship Management (CRM) Software, Email Automation, Sales Process, Customer Relationship Management, Prioritization, Personalized Campaigns, AI Personalization, AI Enablement, Calendar Management, AI Workflows, AI Integrations, Business Ethics, Responsible AI, Artificial Intelligence
Beginner · Course · 3 - 6 Months

Skills you'll gain: Classification And Regression Tree (CART), Data-Driven Decision-Making, Minitab, Regression Analysis, Descriptive Statistics, Statistical Hypothesis Testing, Case Studies, Business Analytics, Data Visualization, Analytics, Decision Tree Learning, Predictive Analytics, Estimation, Statistical Visualization, Probability & Statistics, Microsoft Excel, Statistical Analysis, Data Analysis, Decision Making, Data Literacy
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Backlogs, Business Workflow Analysis, Issue Tracking, Project Performance, Root Cause Analysis, Performance Metric, Data-Driven Decision-Making, Automation, Process Analysis, Process Design, Performance Measurement, Process Improvement, Automation Engineering
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Statistical Analysis, Microsoft Excel, Business Analytics, Financial Analysis, Spreadsheet Software, Statistical Modeling, Predictive Modeling, Trend Analysis, Excel Macros, Sales, Performance Analysis, Simulation and Simulation Software, Presentations, Automation, Performance Metric
Mixed · Course · 1 - 3 Months

Skills you'll gain: Amazon Web Services, Cloud Deployment, Application Deployment, Serverless Computing, Artificial Intelligence, Natural Language Processing, Context Management, Cloud Services, Software Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Content Scheduling, Driving engagement, Social Media Content, Google Gemini, Social Media Marketing, Customer Engagement, Social Media, Social Media Management, Social Media Strategy, ChatGPT, Marketing Automation, Content Creation, Content Strategy, Online Advertising, Copywriting, Search Engine Optimization, Keyword Research, Writing, Web Analytics and SEO, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Tax Returns, Tax Preparation, Tax Management, Income Tax, Tax Planning, Tax Compliance, Tax, Tax Laws, Accounting, Auditing
Beginner · Course · 1 - 3 Months