• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management"

    • Status: Free Trial
      Free Trial
      P

      Packt

      Backend Development and API Creation

      Skills you'll gain: Back-End Web Development, Server Side, Middleware, Authentications, Cloud API, API Design, Application Programming Interface (API), User Accounts, Databases, JavaScript Frameworks, Scalability, Authorization (Computing), User Story, GitHub, Development Environment, Data Validation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      27 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Integrated and Strategic Communication Campaigns

      Skills you'll gain: Strategic Communication, Communication Planning, Target Audience, Public Relations, Marketing Communications, Advertising Campaigns, Media Strategy, Brand Strategy, Campaign Management, Integrated Marketing Communications, Earned Media, Paid media, Owned Media, Business Strategy, Shared Media, Employee Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Starweaver

      Influencing, Collaboration and Decision Making

      Skills you'll gain: Negotiation, Trustworthiness, Influencing, Initiative and Leadership, Stakeholder Engagement, Leadership and Management, Stakeholder Communications, Stakeholder Management, Analytical Skills, Analysis, Leadership, Organizational Leadership, Cooperation, Conflict Management, Collaboration, Team Leadership, Cross-Functional Collaboration, Communication, Critical Thinking, Team Building

      4.5
      Rating, 4.5 out of 5 stars
      ·
      41 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Vector Databases: An Introduction with Chroma DB

      Skills you'll gain: NoSQL, Databases, Database Architecture and Administration, Database Management, Generative AI, Data Architecture, AI Personalization, Data Storage Technologies, Image Analysis, Scalability

      4.5
      Rating, 4.5 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Geneva

      Cultures et pédagogies

      Skills you'll gain: Pedagogy, Education and Training, Teaching, Higher Education, Human Learning, Cultural Sensitivity, Cultural Diversity, Curriculum Planning, Social Justice, Culture, Environment and Resource Management, Student-Centred Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      CentraleSupélec

      Two Speed IT: How Companies Can Surf the Digital Wave, a BCG Perspective

      Skills you'll gain: IT Management, Business Transformation, Workforce Management, Digital Transformation, Operational Efficiency, Information Technology, Product Strategy, Profit and Loss (P&L) Management, Financial Management, Company, Product, and Service Knowledge, Business Analysis, Product Marketing, Expectation Management

      4.3
      Rating, 4.3 out of 5 stars
      ·
      151 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      Y

      Yale University

      Christianity & Ecology

      Skills you'll gain: Environmental Issue, Social Justice, Environment and Resource Management, World History, Cultural Responsiveness, Ethical Standards And Conduct, Advocacy, Anthropology

      4.2
      Rating, 4.2 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      L'investissement à impact, la finance qui change le monde

      Skills you'll gain: Due Diligence, Investments, Project Finance, Environmental Social And Corporate Governance (ESG), Fundraising, Investment Banking, Entrepreneurship, Proposal Writing, Socioeconomics, Governance, Stakeholder Engagement, Feasibility Studies, Return On Investment, Needs Assessment, Finance, Relationship Building, Economic Development, Financial Analysis, Private Equity, Asset Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      284 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Introduction to Ethereum Blockchain

      Skills you'll gain: Blockchain, Development Environment, Software Development Tools, Application Deployment, Transaction Processing, Front-End Web Development, Application Development, Event-Driven Programming, Development Testing, Software Development, Cryptography, Javascript

      5
      Rating, 5 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Azure Network Engineer: AZ-700 Exam Prep & Certification

      Skills you'll gain: Network Planning And Design, Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Network Monitoring, Load Balancing, Network Performance Management, Network Support, Network Infrastructure, Scalability, Cloud Infrastructure, Computer Networking, Firewall, Network Administration, Virtual Private Networks (VPN), Software-Defined Networking, Performance Tuning, Wide Area Networks, Network Routing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      123 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      T

      The University of North Carolina at Chapel Hill

      What’s Your Big Idea?

      Skills you'll gain: Ideation, Innovation, User Feedback, Business Strategy, Creative Thinking, Product Development, Entrepreneurship, Competitive Analysis, Resource Management, Presentations, Customer Insights

      4.6
      Rating, 4.6 out of 5 stars
      ·
      166 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      London Business School

      Business for Good: Fundamentals of Corporate Responsibility

      Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Business Ethics, Leadership Studies, Business Strategy, Stakeholder Management, Decision Making, Influencing, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      60 reviews

      Intermediate · Course · 1 - 3 Months

    Searches related to customer relationship management

    customer relationship management (crm) software
    strategic customer relationship management & sales technique
    1…383384385…834

    In summary, here are 10 of our most popular customer relationship management courses

    • Backend Development and API Creation: Packt
    • Integrated and Strategic Communication Campaigns: University of Colorado Boulder
    • Influencing, Collaboration and Decision Making: Starweaver
    • Vector Databases: An Introduction with Chroma DB: IBM
    • Cultures et pédagogies: University of Geneva
    • Two Speed IT: How Companies Can Surf the Digital Wave, a BCG Perspective: CentraleSupélec
    • Christianity & Ecology: Yale University
    • L'investissement à impact, la finance qui change le monde: ESSEC Business School
    • Introduction to Ethereum Blockchain: EDUCBA
    • Azure Network Engineer: AZ-700 Exam Prep & Certification: EDUCBA

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok