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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Politecnico di Milano

    Platform Thinking: exploiting data through platforms

    Skills you'll gain: Data Strategy, Data Ethics, Customer Data Management, Market Opportunities, Data Governance, Data Management, Data-Driven Decision-Making, Big Data, Customer Insights, Personally Identifiable Information, Advertising, Strategic Thinking, Business Transformation, Business Ethics, User Research, Innovation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Determine Shortest Paths Between Routers Using Python

    Skills you'll gain: Data Structures, File I/O, Network Routing, Computer Networking, Object Oriented Programming (OOP), Python Programming, Network Routers, Algorithms, Computer Programming

    4.5
    Rating, 4.5 out of 5 stars
    ·
    19 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    L

    LearnQuest

    Introduction to Docker

    Skills you'll gain: Docker (Software), Containerization, Microservices, Application Deployment, CI/CD, Data Persistence, DevOps, YAML, Software Development, Virtualization, Application Security, Virtual Networking, Command-Line Interface

    3.3
    Rating, 3.3 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Securing Systems and Networks

    Skills you'll gain: Network Security, Intrusion Detection and Prevention, Command-Line Interface, Cybersecurity, Information Systems Security, Local Area Networks, Firewall, Windows PowerShell, Hardening, Threat Detection, Linux, Penetration Testing, Network Architecture, Wireless Networks, Vulnerability Assessments, System Configuration, IT Automation, Encryption, Network Analysis, Public Key Infrastructure

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    American Psychological Association

    Observational Methods and Qualitative Data Analysis

    Skills you'll gain: Qualitative Research, Case Studies, Interviewing Skills, Data Analysis, Research Methodologies, Social Sciences, Research, Data Collection, Cultural Diversity, Psychology, Anthropology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentos de Clientes e Concorrência com o 10,000 Women da Goldman Sachs

    Skills you'll gain: Competitive Analysis, Growth Strategies, Value Propositions, Target Market, Consumer Behaviour, Customer Insights, Business Strategies, Market Research, Price Negotiation, Product Strategy, Market Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    40 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Testing and Debugging in .NET Core Applications

    Skills you'll gain: Test Driven Development (TDD), Debugging, Software Testing, Performance Testing, Unit Testing, API Testing, Test Case, Test Automation, Acceptance Testing, Regression Testing, Testability, Integration Testing, .NET Framework, Application Performance Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI CERTs

    Design Strategy, Future Trends & Implementation with AI

    Skills you'll gain: Responsible AI, User Interface and User Experience (UI/UX) Design, User Experience Design, Artificial Intelligence, Design Thinking, UI/UX Research, Experience Design, Persona (User Experience), User Centered Design, Design Reviews, User Interface (UI), Design Research, User Interface (UI) Design, Wireframing, Prompt Patterns, Prototyping, Presentations, User Story, Professional Development, Storyboarding

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    React Technical Interview Practice Questions

    Skills you'll gain: React.js, User Interface and User Experience (UI/UX) Design, HTML and CSS, Cascading Style Sheets (CSS), UI Components, Event-Driven Programming, User Experience Design, User Interface (UI), Front-End Web Development, Data Management, JavaScript Frameworks, Javascript, API Design, Data Validation, Real Time Data, Web Development

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    FAIR Institute

    Cyber Risk Management for Executives

    Skills you'll gain: Risk Analysis, Cyber Risk, Risk Appetite, Cyber Governance, Risk Management, Regulatory Compliance, Cyber Threat Intelligence, Threat Modeling, Cyber Security Strategy, Governance, Threat Management, Enterprise Risk Management (ERM), Continuous Monitoring, Cybersecurity, Governance Risk Management and Compliance, Strategic Decision-Making, Risk Mitigation, Insurance, Risk Modeling, Compliance Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    16 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    General AI Mastery Toolbox: Master AI and Drive Success

    Skills you'll gain: OpenAI, AI Enablement, Artificial Intelligence, AI Product Strategy, Generative AI, ChatGPT, Emerging Technologies, Responsible AI, Machine Learning, Natural Language Processing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Introduction to Neural Networks

    Skills you'll gain: Convolutional Neural Networks, Artificial Neural Networks, Deep Learning, Machine Learning Algorithms, Image Analysis, Machine Learning, Computer Vision, Model Evaluation, Supervised Learning, Algorithms, Statistical Methods, Linear Algebra, Probability

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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1…385386387…560

In summary, here are 10 of our most popular customer experience courses

  • Platform Thinking: exploiting data through platforms: Politecnico di Milano
  • Determine Shortest Paths Between Routers Using Python: Coursera
  • Introduction to Docker: LearnQuest
  • Securing Systems and Networks: Packt
  • Observational Methods and Qualitative Data Analysis: American Psychological Association
  • Fundamentos de Clientes e Concorrência com o 10,000 Women da Goldman Sachs: Goldman Sachs
  • Testing and Debugging in .NET Core Applications: EDUCBA
  • Design Strategy, Future Trends & Implementation with AI: AI CERTs
  • React Technical Interview Practice Questions: Scrimba
  • Cyber Risk Management for Executives: FAIR Institute

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