Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Politecnico di Milano
Skills you'll gain: Data Strategy, Data Ethics, Customer Data Management, Market Opportunities, Data Governance, Data Management, Data-Driven Decision-Making, Big Data, Customer Insights, Personally Identifiable Information, Advertising, Strategic Thinking, Business Transformation, Business Ethics, User Research, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Structures, File I/O, Network Routing, Computer Networking, Object Oriented Programming (OOP), Python Programming, Network Routers, Algorithms, Computer Programming
Intermediate · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Docker (Software), Containerization, Microservices, Application Deployment, CI/CD, Data Persistence, DevOps, YAML, Software Development, Virtualization, Application Security, Virtual Networking, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Intrusion Detection and Prevention, Command-Line Interface, Cybersecurity, Information Systems Security, Local Area Networks, Firewall, Windows PowerShell, Hardening, Threat Detection, Linux, Penetration Testing, Network Architecture, Wireless Networks, Vulnerability Assessments, System Configuration, IT Automation, Encryption, Network Analysis, Public Key Infrastructure
Intermediate · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Qualitative Research, Case Studies, Interviewing Skills, Data Analysis, Research Methodologies, Social Sciences, Research, Data Collection, Cultural Diversity, Psychology, Anthropology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Competitive Analysis, Growth Strategies, Value Propositions, Target Market, Consumer Behaviour, Customer Insights, Business Strategies, Market Research, Price Negotiation, Product Strategy, Market Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Test Driven Development (TDD), Debugging, Software Testing, Performance Testing, Unit Testing, API Testing, Test Case, Test Automation, Acceptance Testing, Regression Testing, Testability, Integration Testing, .NET Framework, Application Performance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, User Interface and User Experience (UI/UX) Design, User Experience Design, Artificial Intelligence, Design Thinking, UI/UX Research, Experience Design, Persona (User Experience), User Centered Design, Design Reviews, User Interface (UI), Design Research, User Interface (UI) Design, Wireframing, Prompt Patterns, Prototyping, Presentations, User Story, Professional Development, Storyboarding
Advanced · Course · 1 - 3 Months

Skills you'll gain: React.js, User Interface and User Experience (UI/UX) Design, HTML and CSS, Cascading Style Sheets (CSS), UI Components, Event-Driven Programming, User Experience Design, User Interface (UI), Front-End Web Development, Data Management, JavaScript Frameworks, Javascript, API Design, Data Validation, Real Time Data, Web Development
Intermediate · Course · 1 - 4 Weeks

FAIR Institute
Skills you'll gain: Risk Analysis, Cyber Risk, Risk Appetite, Cyber Governance, Risk Management, Regulatory Compliance, Cyber Threat Intelligence, Threat Modeling, Cyber Security Strategy, Governance, Threat Management, Enterprise Risk Management (ERM), Continuous Monitoring, Cybersecurity, Governance Risk Management and Compliance, Strategic Decision-Making, Risk Mitigation, Insurance, Risk Modeling, Compliance Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: OpenAI, AI Enablement, Artificial Intelligence, AI Product Strategy, Generative AI, ChatGPT, Emerging Technologies, Responsible AI, Machine Learning, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Convolutional Neural Networks, Artificial Neural Networks, Deep Learning, Machine Learning Algorithms, Image Analysis, Machine Learning, Computer Vision, Model Evaluation, Supervised Learning, Algorithms, Statistical Methods, Linear Algebra, Probability
Intermediate · Course · 1 - 3 Months