Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Sales, Sales Strategy, Driving engagement, Sales Pipelines, Selling Techniques, Social Media Campaigns, Conversion Funnel Analysis, Social Media Content, Social Media Marketing, Customer Engagement, Data-Driven Marketing, Content Creation, Content Performance Analysis, Content Strategy, Customer Analysis, Social Media Analytics, Storytelling, Data-Driven Decision-Making, Campaign Management, Compliance Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Telemarketing, Customer Communications Management, Inbound Calls, Lead Generation, Direct Marketing, Call Center Experience, Regulatory Compliance, Compliance Training, Telecommunications, Compliance Management, Legal Risk, General Sales Practices, Informed Consent, Law, Regulation, and Compliance, Compliance Reporting, Regulatory Requirements, Record Keeping, Risk Analysis, Records Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Transact-SQL, Database Development, Databases, Database Theory
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, IT Service Management, Contract Management, Information Technology, Risk Management Framework, Business Transformation, Digital Transformation, Risk Analysis, Risk Management, Business Risk Management, Governance, Operational Analysis, Service Management, Operational Excellence, Technology Solutions, Vendor Contracts, Business Strategy, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Meta Ads Manager, Facebook, Social Media Marketing, Social Media Campaigns, Marketing Budgets, Advertising Campaigns, Online Advertising, Social Media Management, Campaign Planning, Social Media Strategy, Social Media Analytics, Marketing, Customer Engagement
Intermediate · Guided Project · Less Than 2 Hours

Universidad de los Andes
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, Display Devices, Software Development Tools, Computer Programming Tools, Experience Design, Simulations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Data Presentation, Data Storytelling, Technical Communication, Technical Documentation, Data Science, Version Control, Data Analysis, Analytical Skills, Analytics, Project Planning, Social Media Analytics, Project Documentation, Software Versioning, Content Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Jira (Software), AI Integrations, Model Evaluation, Data Validation, Verification And Validation, AI Workflows, Responsible AI, Automation, Software Documentation, Performance Measurement, Generative AI, Technical Documentation, Quality Assessment, Benchmarking, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mindfulness, Stress Management, Meditation & Breathwork, Empathy, AI literacy, Personal Development, AI Integrations, Data Analysis, Respiratory Care, Vital Signs, Dashboard, Performance Measurement, Descriptive Analytics, Habit Formation, Physiology, Standard Operating Procedure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Conversion Funnel Analysis, Customer Relationship Management (CRM) Software, Marketing Operations, Growth Strategies, Process Improvement, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Email Automation, Marketing Automation, Campaign Management, Digital Marketing, Marketing Strategies, Direct Marketing, Campaign Planning, Personalized Campaigns, Marketing Analytics, Customer Engagement, Performance Analysis, Customer Relationship Building
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Compliance Reporting, Prompt Engineering, Google Gemini, AI Workflows, Compliance Management, Microsoft Copilot, Generative AI, Regulatory Compliance, Report Writing, Business Reporting, AI Integrations, Governance Risk Management and Compliance, Business Process Automation, Data Validation, Operational Efficiency, Process Analysis, Process Design, Automation
Intermediate · Course · 1 - 4 Weeks