Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Board Infinity
Skills you'll gain: White-Box Testing, Software Testing, Risk Analysis, Code Coverage, Test Case, Unit Testing, Test Engineering, Test Planning, Integration Testing
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Wrangling, Data Transformation, Data Pipelines, Extract, Transform, Load, Cloud Engineering, Google Cloud Platform, Data Integration, Cloud Development, Cloud-Based Integration, Data Analysis, Database Administration, Data Management
Beginner · Project · Less Than 2 Hours
Skills you'll gain: Scenario Testing, Energy and Utilities, Mathematical Modeling, Predictive Analytics, Experimentation, Laboratory Experience, Google Gemini, Predictive Modeling, Data-Driven Decision-Making, Forecasting, Data Modeling, Analytics, 3D Modeling, Simulation and Simulation Software, Simulations, Waste Minimization, Sustainable Technologies, Data Visualization, Artificial Intelligence, Search Engine Optimization
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Model Evaluation, Unsupervised Learning, Applied Machine Learning, Dimensionality Reduction, Reinforcement Learning, Regression Analysis, Machine Learning, Data Mining, Machine Learning Algorithms, Random Forest Algorithm, Decision Tree Learning, Supervised Learning, Logistic Regression, Classification Algorithms
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Oracle Databases, Data Import/Export, Patch Management, Data Migration, Database Administration, Database Architecture and Administration, Database Management, Data Storage Technologies, Disaster Recovery, System Configuration, Automation, Incident Management, Software Installation
Advanced · Course · 1 - 3 Months

Duke University
Skills you'll gain: Entrepreneurial Finance, Finance, Entrepreneurship, Capital Markets, Environmental Social And Corporate Governance (ESG), Social Impact, Investments, Return On Investment, Fiscal Management, Financial Management, Stakeholder Engagement, Strategic Partnership, Decision Making, Asset Management, Portfolio Management, Business Strategy, Investment Management, International Finance, Business Management, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Clinical Trials, Clinical Data Management, Clinical Research, Case Report Forms, SAS (Software), Statistical Reporting, Pharmaceuticals, Data Analysis, Statistical Analysis, Informed Consent, Data Manipulation, Descriptive Statistics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Full-Stack Web Development, UI Components, User Interface (UI), MySQL, Object Oriented Programming (OOP), Event-Driven Programming, Human Computer Interaction, Database Design, Application Deployment, Application Design, Python Programming, User Interface (UI) Design, Application Development, Database Management, Graphical Tools, Database Application, Databases, Software Design, Computer Graphics, Development Environment
Intermediate · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Matplotlib, Data Visualization, Predictive Modeling, Pandas (Python Package), Data Visualization Software, Predictive Analytics, Regression Analysis, Data Analysis, Data Cleansing, Data Science, Machine Learning Algorithms, Statistical Inference, Statistical Modeling, Probability & Statistics, Classification Algorithms, Python Programming
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Production Process, Manufacturing Operations, Construction Engineering, Plant Operations and Management, Construction, Manufacturing Processes, Laboratory Testing, Product Testing, Civil Engineering, Manufacturing Standards, Materials science, Analytical Testing, Technical Standard
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Development Environment, .NET Framework, C# (Programming Language), Microsoft Visual Studio, Programming Principles, Computational Logic, Data Structures
Beginner · Course · 1 - 3 Months

Skills you'll gain: Keyword Research, Search Engine Optimization, Target Audience, Blogs, Web Analytics and SEO, Content Strategy, Social Media Strategy, Content Creation, Web Content
Beginner · Course · 1 - 4 Weeks