• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Conflict Management

Conflict Management Courses

Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Popular Conflict Management Courses and Certifications


  • C

    Coursera

    Advanced Negotiation and Conflict Resolution for Leaders

    Skills you'll gain: Negotiation, Intercultural Competence, Conflict Management, Leadership, Mediation, Leadership Development, Cultural Diversity, Strategic Leadership, Relationship Management, Stakeholder Analysis, Case Studies, Stakeholder Management, Cultural Sensitivity, Strategic Decision-Making, Relationship Building, Stakeholder Engagement, Influencing

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    The Manager-of-Managers Playbook

    Skills you'll gain: Cross-Functional Team Leadership, Executive Presence, Matrix Management, Team Performance Management, Cross-Functional Collaboration, Performance Management, Key Performance Indicators (KPIs), Performance Measurement, Crisis Management, Team Building, Project Management, Leadership, Employee Coaching, Influencing, Leadership Development, Team Management, Stakeholder Management, Organizational Development, Strategic Communication, Change Management

    4.1 stars, 8 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.1 (8) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • O

    O.P. Jindal Global University

    Conflict Resolution, Negotiations and Crisis Management

    Skills you'll gain: Crisis Management, Negotiation, Mediation, Conflict Management, Diplomacy, Leadership Studies, Leadership, Emergency Response, International Relations, Social Justice, Political Sciences, Governance, Diversity and Inclusion, Diversity Awareness, Needs Assessment

    4.9 stars, 10 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (10) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Managing Yourself and Others

    Skills you'll gain: Active Listening, Team Management, Leadership and Management, Team Leadership, Teamwork, Team Building, People Management, Conflict Management, Interpersonal Communications, Leadership, Collaboration, Professional Development, Constructive Feedback, Communication Strategies, Performance Management, Journals, Communication, Verbal Communication Skills, Personal Development

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Microsoft

    Problem & Conflict Resolution

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Handling Difficult Conversations

    Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professional Development, Leadership Development, Leadership and Management, Discussion Facilitation, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Verbal Communication Skills, Communication Strategies, Communication, Team Performance Management, Constructive Feedback, Empathy

    4.5 stars, 23 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (23) · Beginner · Course · 1 - 4 Weeks

  • U

    UBITS

    Resuelve conflictos laborales según la Guía de HBR

    Skills you'll gain: Conflict Management, Communication Strategies, Relationship Building, Emotional Intelligence, Trustworthiness, Growth Mindedness

    4.7 stars, 18 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (18) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • M

    Microsoft

    Media Relations and Crisis Management

    Skills you'll gain: Media Relations, Internal Communications, Crisis Management, Strategic Communication, Communication Planning, Public Relations, Media Strategy, Communication Strategies, Stakeholder Communications, AI literacy, AI Integrations, Real Time Data

    4.7 stars, 45 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (45) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    SkillUp

    Critical Communication and Leadership Skills

    Skills you'll gain: Active Listening, Conflict Management, Management Training And Development, Rapport Building, Drive Engagement, Concision, Leadership and Management, Leadership, Interpersonal Communications, Professional Development, Empathy, Relationship Building, Leadership Development, Team Leadership, Team Management, Strategic Communication, Emotional Intelligence, Employee Relations, Cross-Functional Collaboration, Employee Engagement

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Workplace Conflict Resolution Skills

    Skills you'll gain: Conflict Management, Negotiation, Teamwork, Collaboration, Professional Development, Interpersonal Communications, Relationship Management, Team Performance Management, Self-Awareness, Team Management, Leadership and Management, Communication, Behavioral Management, Organizational Skills, Organizational Structure, Process Management, IT Management

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • P

    Packt

    Managing Conflict

    Skills you'll gain: Conflict Management, Active Listening, Teamwork, Collaboration, Professionalism, Relationship Management, Interpersonal Communications, Culture Transformation, Emotional Intelligence, Accountability

    4.8 stars, 22 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (22) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The State University of New York

    International Cyber Conflicts

    Skills you'll gain: Cyber Threat Intelligence, Cyber Security Policies, Cybersecurity, International Relations, Cyber Operations, Cyber Attacks, Cyber Governance, Network Infrastructure, Diplomacy, General Networking, Conflict Management, Law, Regulation, and Compliance, Security Management, Human Factors (Security), Political Sciences, Media and Communications, Social Studies, Psychology

    4.5 stars, 1.6K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.5 (1.6K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
1…456…834

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok