
University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Branding, Customer experience improvement, Marketing Strategies, Brand Loyalty, Cross-Channel Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Innovation
★ 4.8 (301) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Customer Analysis, Process Design, Journey Mapping, Customer Support, Business Process, Marketing
★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Demand Planning, Production Planning, Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Data Analysis, Plot (Graphics), R Programming, Data Visualization, R (Software), Model Evaluation
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Data-Driven Marketing, Marketing Strategies, Customer Retention, Growth Strategies, Customer Acquisition Management, HubSpot CRM, Customer experience strategy (CX), Email Marketing, Campaign Management, Campaign Planning, Performance Measurement, Business Metrics, Customer Engagement, Customer Communications Management, Scalability, Return On Investment
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, Customer Data Management, Data-Driven Marketing, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Analytics, Customer Engagement, Target Audience, Personalized Campaigns, Data Integration, Web Analytics, Data Governance, Performance Measurement, Data Mapping, Technical Communication, Performance Analysis, Data Modeling, Data Quality, Data Validation
Beginner · Course · 1 - 3 Months
Madecraft
Skills you'll gain: Marketing Planning, Marketing Strategies, Marketing, Strategic Marketing, Value Propositions, Marketing Effectiveness, Brand Marketing, Marketing Budgets, Market Research, Marketing Communications, Data-Driven Marketing, Market Analysis, Product Strategy, Customer Data Management, Promotional Strategies, Plan Execution, Branding, Goal Setting, Integrated Marketing Communications, Budgeting
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Analysis, Persona Development, Customer Relationship Management, Customer Insights, Target Audience, Marketing Strategies, Marketing Planning, Consumer Behaviour, Social Media, Product Knowledge, Research
★ 4.6 (34) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Marketing Budgets, Data-Driven Marketing, Campaign Planning, Marketing Planning, Performance marketing, Trend Analysis, Spreadsheet Software, Budgeting, Excel Formulas, Performance Analysis, Anomaly Detection, Data Analysis, Regression Analysis
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Campaign Management, Personalized Campaigns, Cross-Channel Marketing, Campaign Planning, Email Marketing, Content Performance Analysis, Marketing Channel, AI Personalization, Social Media Campaigns, Data-Driven Marketing, Advertising Mail, Customer Engagement, Communication Planning, Performance Analysis, Customer Insights, Marketing Budgets, Marketing Analytics, Power BI, Microsoft Copilot, A/B Testing
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Relationship Management, Customer Relationship Building, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Return On Investment
★ 4.7 (21) · Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Insights, Digital Media Strategy, Data-Driven Marketing, Marketing Effectiveness, Digital Marketing, Marketing Strategies, Social Media Marketing, Predictive Analytics, Analytics, Data Analysis Software, Consumer Behaviour, Data Integration, Data Analysis
★ 4.7 (462) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Persona Development, Customer Analysis, Customer Insights, Marketing Analytics, Customer Retention, Data-Driven Marketing, Target Audience, Market Research, Marketing Effectiveness, Pivot Tables And Charts, Marketing Strategies, Strategic Marketing, Data-Driven Decision-Making, Data Analysis, Return On Investment
Beginner · Course · 1 - 4 Weeks