
Coursera
Skills you'll gain: Persona Development, Customer Analysis, Customer Insights, Marketing Analytics, Customer Retention, Customer Data Management, Data-Driven Marketing, Data Storytelling, Target Audience, Market Research, Revenue Management, Marketing Effectiveness, Pivot Tables And Charts, Marketing Strategies, Data Presentation, Strategic Marketing, Business Analytics, Data-Driven Decision-Making, Data Analysis, Return On Investment
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Operations Research, Revenue Management, Demand Planning, Process Optimization, Customer Demand Planning, Process Improvement and Optimization, Simulation and Simulation Software, Logistics, Operational Analysis, Model Optimization, Microsoft Excel, Logistics Management, Business Analytics, Transportation, Supply Chain, and Logistics, Transportation Management, Forecasting, Supply Chain, Risk Analysis, Regulatory Compliance, Compliance Management
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Supply Chain Management, Supply Chain, Capacity Planning, Materials Management, Forecasting, Material Requirements Planning, Performance Measurement, Microsoft Excel, Communication Planning, Excel Formulas, Performance Metric, Capacity Management, Data-Driven Decision-Making, Statistical Methods, Key Performance Indicators (KPIs), Data Analysis, Meeting Facilitation
★ 4.5 (332) · Intermediate · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Customer Demand Planning, Regression Analysis, Data Collection, Supply Chain Planning, Statistical Analysis, Forecasting, Statistical Modeling, Marketing Analytics, Feature Engineering, Predictive Analytics, Trend Analysis, Predictive Modeling, Time Series Analysis and Forecasting, Data Preprocessing, Exploratory Data Analysis, Scatter Plots, Model Evaluation, Data Visualization, Data Visualization Software
★ 4.6 (297) · Beginner · Course · 1 - 4 Weeks

University of California, Davis
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Hotel Operations, Stakeholder Management, Hotels and Accommodations, Target Market, Hospitality, Marketing Channel
★ 4.6 (2.2K) · Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Surveys, Market Research, Target Market, Marketing Psychology, Target Audience, Survey Creation, Focus Group, Consumer Behaviour, Interviewing Skills, Market Intelligence, Business Research, Customer Insights, Marketing Strategies, Market Analysis, Persona Development, Qualitative Research, Marketing Planning, Strategic Marketing, Data-Driven Decision-Making, Research Methodologies
Mixed · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Forecasting, Supply Chain Planning, Sales Management, Time Series Analysis and Forecasting, Supply Chain Management, Planning, Estimation, Trend Analysis, Decision Making, Performance Measurement, Microsoft Excel
★ 4.7 (3.1K) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Marketing Automation, Customer Insights, Email Marketing, Email Automation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (317) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Key Performance Indicators (KPIs), Marketing Planning, Sprint Retrospectives, Campaign Planning, Marketing Strategies, Campaign Management, Strategic Marketing, Performance Measurement, Data-Driven Marketing, Marketing Strategy and Techniques, Cross-Channel Marketing, Performance Metric, Performance Analysis, Persona Development, Market Research, Market Analysis, Business Analysis, Analytical Skills, Data Visualization, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer experience improvement, Customer Retention, Customer Relationship Building, Customer Data Management, Competitive Analysis, Customer Engagement, Organizational Strategy, Marketing Automation, Customer Insights, Operational Analysis, Value Propositions, Market Analysis
★ 4.6 (48) · Beginner · Specialization · 1 - 3 Months