
Zoho Corporation
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Management, Sales, Sales Strategy, Automation, Business Process Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Retention, Customer Relationship Building, Customer experience improvement, Marketing Automation, Customer Service, Marketing Strategies, Portfolio Management, Relationship Management, Business, Automation
★ 4.5 (29) · Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Contract Management, Performance Analysis, Contract Review, Generative AI, Contract Compliance, Analysis, Compliance Management, Artificial Intelligence, Business Process Automation, AI Integrations, Automation, Process Optimization, Continuous Improvement Process, Operational Efficiency
★ 4.4 (9) · Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Presentations, Sales Enablement, Sales Management, HubSpot CRM, Persona Development, Data Visualization, Prospecting and Qualification, Sales Training, Sales Strategy, Sales Process, Customer Relationship Building, Target Audience, Data-Driven Decision-Making, Sales, Customer Relationship Management (CRM) Software, Dashboard, Sales Prospecting, Business Analytics, Customer Success Management
★ 4 (9) · Beginner · Professional Certificate · 3 - 6 Months

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Sales Training, Sales Strategy, Employee Onboarding, Service Level Agreement, Sales Prospecting, Sales, Employee Coaching, Target Audience, Phone Sales, Customer Relationship Management (CRM) Software, Training Programs
★ 4.2 (13) · Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Pipelines, Customer Relationship Management, Marketing Automation, Customer Retention, Personalized Campaigns, Marketing Analytics, Sales Process, Customer Analysis, Customer Engagement, Customer Insights, Workflow Management, Target Audience, Business Metrics, Process Analysis, Performance Measurement, Performance Metric, Sales Support
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, Customer Data Management, Data-Driven Marketing, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Analytics, Customer Engagement, Target Audience, Personalized Campaigns, Data Integration, Web Analytics, Data Governance, Performance Measurement, Data Mapping, Technical Communication, Performance Analysis, Data Modeling, Data Quality, Data Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Social Media Marketing, Market Research, Surveys, Marketing Automation, Digital Marketing Tools, Marketing, Customer Relationship Management, Content Scheduling, Brand Awareness, Social Media Management, Social Media, Marketing Effectiveness, Research Methodologies, Market Analysis, Customer Data Management, Customer Communications Management, Content Management, Analytics
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement
★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Relationship Management, Customer Relationship Building, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Return On Investment
★ 4.7 (20) · Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Sales, Customer Relationship Management (CRM) Software, Customer Relationship Management, General Sales Practices, Upselling, Cross Selling, Prioritization, Closing (Sales), Customer Relationship Building, Sales Strategy, Verbal Communication Skills, Interviewing Skills, Sales Prospecting, Prospecting and Qualification, Problem Solving, Critical Thinking
★ 4.8 (13) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Driving engagement, Artificial Intelligence, Business Process Automation
★ 4.4 (7) · Intermediate · Course · 1 - 4 Weeks