
Skills you'll gain: Empathy, Active Listening, Verbal Communication Skills, ChatGPT, Interpersonal Communications, Empathy & Emotional Intelligence, Emotional Intelligence, AI literacy, Relationship Building, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Empathy & Emotional Intelligence, Empathy, Emotional Intelligence, Self-Awareness, Conflict Management, Relationship Management, Interpersonal Communications, Influencing, Composure, Decision Making, Problem Solving
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Risk Management, Enterprise Risk Management (ERM), Risk Management Framework, Risk Analysis, Risk Mitigation, Risk Control, Cyber Risk, Persuasive Communication, Tableau Software, Data Visualization, Data Visualization Software, Data Presentation, Data Literacy, Cybersecurity, Influencing, Empathy, Communication, Heat Maps, Stakeholder Analysis, Algorithms
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Decision Making, Team Motivation, Active Listening, Leadership, Empathy, Strategic Decision-Making, Leadership Development, Decisiveness, Non-Verbal Communication, Drive Engagement, Leadership and Management, Business Leadership, Intercultural Competence, Leadership Studies, Empathy & Emotional Intelligence, Organizational Leadership, Strategic Leadership, Team Leadership, Data-Driven Decision-Making, Emotional Intelligence
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Social Skills, Active Listening, Empathy, Professional Development, Stress Management, Relationship Building, Interpersonal Communications, Self-Awareness, Communication Strategies, Self-Discipline, Personal Development, Journals
Beginner · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: Psychology, Empathy & Emotional Intelligence, Neurology, Electrophysiology, Non-Verbal Communication, Research Methodologies
Mixed · Course · 1 - 3 Months
Madecraft
Skills you'll gain: Team Motivation, Motivational Skills, Crisis Management, Team Leadership, Team Building, Team Performance Management, Teamwork, Organizational Leadership, Team Collaboration, Resilience, Team Oriented, Self-Motivation, Organizational Change, Resourcefulness, Employee Engagement, Recognizing Others, Team Management, Leadership Development, Change Management, Decision Making
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Knowledge Transfer, Active Listening, ChatGPT, Communication, AI Workflows, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Creativity, Brainstorming, Architectural Design, Storytelling, Design Thinking, Design Elements And Principles, Curiosity, Empathy, Design, Design Strategies, Critical Thinking and Problem Solving, Teamwork, Creative Design, Collaboration, Cultural Responsiveness
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Teaching, Social Justice, Emotional Intelligence, Social Skills, Empathy, Self-Awareness, Higher Education, Behavior Management, Classroom Management, Cultural Responsiveness, Curriculum Planning, School Psychology, Empowerment, Personal Development, Childhood Education and Development, Program Evaluation, Advocacy, Professional Development, Growth Mindedness, Mindfulness
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Patient Education and Support, Patient Education And Counseling, Patient Treatment, Communication Strategies, Communication, Instructional Design, Empathy
Beginner · Course · 1 - 4 Weeks