Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
★ 4.8 (165K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Virtualization, Virtualization and Virtual Machines, Cloud Deployment, Network Troubleshooting, Desktop Support, Peripheral Devices, Virtual Machines, Technical Support and Services, Technical Support, Hardware Troubleshooting, Infrastructure As A Service (IaaS), Cloud Infrastructure, Computer Hardware, Cloud Services, Cloud Computing, Cloud Computing Architecture, System Support, Help Desk Support, Computer Networking, Mobile Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis
★ 5 (11) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Relationship Building, Help Desk Support, Professionalism, Verbal Communication Skills, Follow Through, Communication
★ 4.9 (146) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Apple Service Certification, Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, File Management, Network Support, Operating System Administration, System Configuration, File Systems, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Network Administration, Remote Access Systems, Application Security, Encryption
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Responsive Web Design, Restful API, User Interface (UI) Design, Application Programming Interface (API), Web Development Tools, User Interface (UI), Web Design and Development, Database Design, HTML and CSS, User Interface and User Experience (UI/UX) Design, API Gateway, API Design, Front-End Web Development, Web Design, MongoDB, Cascading Style Sheets (CSS), Database Theory, Database Management, OAuth, Software Documentation
★ 4.9 (10) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative Model Architectures, Prompt Engineering Tools, Generative AI Agents, Standard Operating Procedure, ChatGPT, AI literacy, Multimodal Prompts, Customer Support, AI powered creativity, LLM Application, Product Support, Customer Service, Artificial Intelligence and Machine Learning (AI/ML), Procedure Development, Model Evaluation, Customer Analysis, Responsible AI
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Desktop Support, Remote Access Systems, Mobile Security, Technical Support and Services, Information Technology Operations, System Support, Technical Support, Responsible AI, Data Storage Technologies, Help Desk Support, Network Support, Operating System Administration, End User Training and Support, Hardening, Network Troubleshooting, Information Technology, Network Security, Network Routers, Security Management, Operating Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, Knowledge of Apple Software, System Configuration, Computer Displays, Software Installation, Enterprise Application Management, Operating Systems, Android (Operating System), Apple iOS, Mobile Security, Patch Management, Package and Software Management, iOS Development, System Monitoring, OS Process Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Data Analysis, Help Desk Support, Product Support, Data Literacy, AI literacy, System Support, Technical Communication, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Self Service Technologies, Problem Solving
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Cyber Security Policies, Operating System Administration, Enterprise Security, Technical Support and Services
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Developing Training Materials, Train The Trainer, Training Programs, User Feedback, Employee Training, Drive Engagement, End User Training and Support, On-The-Job Training, Training and Development, Meeting Facilitation, Collaborative Software, Knowledge Transfer, Employee Onboarding, Product Demonstration, Technical Documentation, Content Management Systems, Technical Support, Document Management, Document Control, Software Development Life Cycle
Intermediate · Course · 1 - 4 Weeks