Results for "end user training and support"
Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Professional Development, Help Desk Support, Professionalism, Verbal Communication Skills, Follow Through, Communication Strategies
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Technical Support and Services, Threat Management, Help Desk Support, Cyber Attacks, Cloud Services, Active Directory, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, IT Management, Cloud Security
Microsoft
Skills you'll gain: Computer Hardware, Hardware Architecture, Network Administration, Network Protocols, Data Storage Technologies, Microsoft Teams, Hardening, Firewall, Cloud Services, Data Loss Prevention, Productivity Software, Computer Systems, Security Controls, General Networking, Information Systems Security, Software Installation, Help Desk Support, Debugging, Computing Platforms, Cloud Computing
Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Health Information Management and Medical Records, Health Informatics, Medical Equipment and Technology, Security Awareness, Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Technical Support, Customer Support
Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development
What brings you to Coursera today?
Skills you'll gain: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Desktop Support, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, System Support, User Provisioning, Technical Support and Services, File Management, Linux Commands, Software Installation
Skills you'll gain: Workday (Software), Human Resources Software, Human Capital, HR Tech, Benefits Enrollment Processes, Human Resources Information System (HRIS), People Analytics, Learning Management Systems, Human Resource Management, Workflow Management, Staff Management, Business Reporting, Management Reporting, Applicant Tracking Systems, Ad Hoc Reporting, Training Programs, Business Process, Workforce Planning, Compensation Analysis, Data Entry
Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Cloud Deployment, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Generative AI Agents, Cloud Infrastructure, Cybersecurity, Cloud Computing, Professional Networking, Data Storage, Peripheral Devices, Database Administration, Information Technology, Customer Service
Illinois Tech
Skills you'll gain: Open Source Technology, Linux, Package and Software Management, Shell Script, Linux Administration, Ubuntu, Linux Commands, Microsoft Windows, Unix Shell, User Accounts, Bash (Scripting Language), Command-Line Interface, Linux Servers, Systems Administration, Unix, Operating Systems, Desktop Support, Windows Servers, System Configuration, Security Management
Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
In summary, here are 10 of our most popular end user training and support courses
- Tech Support Career Guide and Interview Preparation: IBM
- Customer Service, Customer Support, Customer Experience: Alex Genadinik
- Cisco Certified Support Technician IT Support - 100-140: Pearson
- Microsoft IT Support Specialist: Microsoft
- Healthcare IT Support: Johns Hopkins University
- Akamai Customer Consulting and Support: Akamai Technologies, Inc.
- Operating Systems and You: Becoming a Power User: Google
- Workday Human Capital Management for Business Users: Workday
- IBM IT Support: IBM
- Mastering Operating Systems: Illinois Tech
