
Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Help Desk Support, Data Ethics, System Support, End User Training and Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Relationship Building, Help Desk Support, Professionalism, Verbal Communication Skills, Follow Through, Communication
★ 4.9 (146) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Desktop Support, Help Desk Support, Technical Support and Services, Technical Support, Computer Security Incident Management, Network Support, Microsoft Windows, Security Controls, Information Systems Security, System Support, End User Training and Support, Security Management, Network Troubleshooting, Operating System Administration, Information Technology Operations, Hardware Troubleshooting, Software Installation, System Configuration, Systems Administration, IT Service Management
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Computer Hardware, Authorization (Computing), Hardware Architecture, Cloud Services, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Generative Model Architectures, Firewall, Hardening, Data Warehousing, Network Architecture, Data Storage, Security Controls, Problem Management, Computing Platforms, Cloud Computing, Network Protocols
★ 4.7 (1.6K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Technical Support and Services, Threat Management, Help Desk Support, Cloud Services, Active Directory, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support, IT Management, Cloud Security
★ 4.6 (27) · Beginner · Specialization · 1 - 3 Months
Madecraft
Skills you'll gain: Employee Training, Workforce Development, Train The Trainer, Organizational Effectiveness, Program Evaluation, Organizational Strategy, Talent Management, Human Resource Strategy, Training and Development, Workforce Planning, Training Programs, Interactive Learning, Drive Engagement, Storytelling, Discussion Facilitation, Employee Engagement, Collaboration, Adult Learning Principles, Change Management, Instructional Design
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Salesforce, User Accounts, User Provisioning, Customer Relationship Management, Customer Relationship Management (CRM) Software, Collaborative Software, Administration, End User Training and Support, UI Components, Usability, Administrative Support, User Interface (UI) Design, User Interface (UI), Collaboration, User Interface and User Experience (UI/UX) Design, User Experience, User Experience Design, System Support, Business Administration, Business
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Malware Protection, Computer Security Awareness Training, Cybersecurity, Security Awareness, Cyber Attacks, Data Loss Prevention, Data Security, Network Security, Human Factors (Security), Threat Detection, Security Controls, Email Security, Wireless Networks
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, System Support, User Provisioning, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management
★ 4.7 (30K) · Beginner · Course · 1 - 3 Months

IBM
Skills you'll gain: Email Security, Cloud Infrastructure, Cloud Platforms, Technical Support, Technical Support and Services, Cloud Computing, Relational Databases, Cloud Computing Architecture, Hardware Troubleshooting, Operating System Administration, IT Service Management, Cloud Services, Cloud Development, Cloud Deployment, General Networking, Database Architecture and Administration, Professional Networking, Information Technology, Database Administration, Customer Service
★ 4.7 (13K) · Beginner · Professional Certificate · 3 - 6 Months

Illinois Tech
Skills you'll gain: Open Source Technology, Linux, Package and Software Management, Shell Script, Linux Administration, Ubuntu, Linux Commands, Microsoft Windows, Unix Shell, User Accounts, Bash (Scripting Language), Command-Line Interface, Linux Servers, Systems Administration, Unix, Operating Systems, Desktop Support, Windows Servers, System Configuration, Security Management
★ 4.6 (162) · Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft 365, Microsoft Teams, Azure Active Directory, Microsoft Office, Microsoft Azure, User Provisioning, Multi-Tenant Cloud Environments, Collaborative Software, Help Desk Support, Document Management, Microsoft Copilot, System Configuration, Role-Based Access Control (RBAC), Cloud Services, User Accounts, Technical Support, Technical Communication, Identity and Access Management, Cloud Storage, File Management
Intermediate · Course · 1 - 3 Months
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