• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • End User Training And Support

Results for "end user training and support"


  • P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 9

    Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Help Desk Support, Data Ethics, System Support, End User Training and Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence, Generative AI

    Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • I

    IBM

    Tech Support Career Guide and Interview Preparation

    Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Relationship Building, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Follow Through, Communication Strategies, Communication

    ★ 4.9 (146) · Mixed · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • M

    Microsoft

    Microsoft IT Support Specialist

    Skills you'll gain: Computer Hardware, Authorization (Computing), Hardware Architecture, Cloud Services, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Generative Model Architectures, Firewall, Hardening, Data Warehousing, Network Architecture, Data Storage, Security Controls, Problem Management, Multi-Factor Authentication, Cloud Computing, Network Protocols

    ★ 4.8 (1.6K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job Skills
    Job Skills
  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    ★ 4.5 (22) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
  • P

    Pearson

    Cisco Certified Support Technician IT Support - 100-140

    Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Technical Support and Services, Threat Management, Help Desk Support, Cloud Services, Active Directory, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support, IT Management, Cloud Security

    ★ 4.7 (24) · Beginner · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • E

    EDUCBA

    E-Learning Course Creation and Authoring

    Skills you'll gain: Learning Management Systems, Multimedia, Surveys, Interactive Learning, Information Architecture, Instructional Design, Instructional and Curriculum Design, Content Creation, Training and Development, Interactive Design, Digital Content, Education Software and Technology, Application Deployment, Content Management Systems, Digital Publishing, Content Management, System Configuration, Interaction Design, Design, Development Environment

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview

What brings you to Coursera today?

  • P

    Packt

    Complete Linux Training Course to Get Your Dream IT Job

    Skills you'll gain: Linux, Linux Administration, Linux Commands, Linux Servers, Shell Script, Unix, Unix Shell, Systems Administration, Unix Commands, Command-Line Interface, Patch Management, Scripting Languages, Package and Software Management, Virtualization and Virtual Machines, File Systems, File Management, Data Storage, Security Controls, User Accounts, Authorization (Computing)

    ★ 4.7 (11) · Intermediate · Specialization · 3 - 6 Months

    Status: Free Trial
    Free Trial
  • IBM Logo

    Explore what's possible with IBM

    Enroll today
  • P

    Packt

    MD-102: Endpoint Administrator

    Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Microsoft Windows, Authentications, Application Deployment, Operating System Administration, Cyber Security Policies, Azure Active Directory, Group Policy, Enterprise Application Management, Identity and Access Management, Security Controls, Cloud Deployment, Cloud Applications, Enterprise Security, Mobile Security, Endpoint Detection and Response, System Configuration, Security Management, User Provisioning

    ★ 4.8 (33) · Intermediate · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • A

    Akamai Technologies, Inc.

    Akamai Customer Consulting and Support

    Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Scripting Languages, Web Development, Data Structures, Data Analysis, Software Development

    ★ 4.7 (391) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free Trial
    Free Trial
  • I

    IBM

    IBM IT Support

    Skills you'll gain: Email Security, Cloud Infrastructure, Cloud Platforms, Technical Support, Technical Support and Services, Cloud Computing, Generative AI, Cloud Computing Architecture, Hardware Troubleshooting, IT Service Management, Generative AI Agents, Cloud Services, Cloud Development, Cloud Deployment, Professional Networking, Data Storage, Peripheral Devices, Database Administration, Information Technology, Customer Service

    ★ 4.7 (13K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free Trial
    Free Trial
  • M

    Microsoft

    Employee Development & Well-Being

    Skills you'll gain: Employee Coaching, Empathy & Emotional Intelligence, Recognizing Others, Smart Goals, Emotional Intelligence, Employee Engagement, Employee Surveys, Employee Performance Management, Human Resources Management and Planning, Constructive Feedback, Team Collaboration, Goal Setting, People Development, Empathy, Coaching, Business Communication, Data Analysis, Prompt Engineering, Microsoft Copilot, Generative AI

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
  • P

    Packt

    Hands-on with SCCM

    Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Software Configuration Management, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Data Maintenance, Microsoft Intune (Mobile Device Management Software), Microsoft Servers, Configuration Management, Operating Systems, System Support, Package and Software Management, Microsoft Windows, Azure Active Directory, SQL Server Reporting Services, Systems Administration

    Intermediate · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial

What brings you to Coursera today?

1234…834

In summary, here are 10 of our most popular end user training and support courses

  • Cisco Certified Support Technician IT Support 100-140 Unit 9: Pearson
  • Tech Support Career Guide and Interview Preparation: IBM
  • Microsoft IT Support Specialist: Microsoft
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • Cisco Certified Support Technician IT Support - 100-140: Pearson
  • E-Learning Course Creation and Authoring: EDUCBA
  • Complete Linux Training Course to Get Your Dream IT Job: Packt
  • MD-102: Endpoint Administrator: Packt
  • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
  • IBM IT Support: IBM

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok