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  • Journey Mapping

Results for "journey mapping"


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Value Stream Mapping

    Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Workflow Management, Process Flow Diagrams, Process Optimization, Business Process Improvement, Business Process Modeling, Process Improvement, Lean Methodologies, Waste Minimization, Continuous Improvement Process

    4.1
    Rating, 4.1 out of 5 stars
    ·
    49 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Track, Export and Dashboard in Jira

    Skills you'll gain: Dashboard, Dashboard Creation, Performance Reporting, Issue Tracking, Data Visualization, Microsoft Excel, Project Management Software, Project Schedules, Agile Project Management, Project Management, Workflow Management, Analysis, Data Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    B

    Braze

    Customer Engagement Specialist

    Skills you'll gain: Customer Engagement, Customer Retention, Campaign Management, Cross-Channel Marketing, Driving engagement, Marketing Analytics, AI Personalization, Loyalty Programs, Brand Loyalty, Customer Data Management, Target Audience, Advertising Campaigns, Data-Driven Marketing, Brand Marketing, Customer Analysis, Email Marketing, Marketing, Digital Marketing, Analytics, Business Reporting

    Beginner · Course · 3 - 6 Months

  • P

    Packt

    UX: Research Process

    Skills you'll gain: Information Architecture, User Experience, UI/UX Research, User Experience Design, Persona (User Experience), Design Research, UI/UX Strategy, Experience Design, Solution Design, User Centered Design, Usability Testing, Persona Development, Usability, Qualitative Research, Interviewing Skills, Content Creation, Storytelling

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Map Buyer Journey

    Skills you'll gain: Content Marketing, Content Strategy, Journey Mapping, Content Development and Management, Target Audience, Persona Development, Blogs, Content Performance Analysis, Marketing Strategies, Content Creation, Marketing Planning, Conversion Funnel Analysis, Content Management, Consumer Behaviour, Auditing, Media Buying, Web Analytics and SEO

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Extract, Map, and Analyze Clinical Data

    Skills you'll gain: Epic EMR, Data Mapping, Clinical Data Management, Data Dictionary, Clinical Documentation, Data Analysis, Patient-centered Care, Electronic Medical Record, Extract, Transform, Load, Analytics, Data Transformation, Data Integrity, Data Import/Export, Data Access

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Experience: Enhancing the Fan Journey

    Skills you'll gain: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Data-Driven Marketing, Loyalty Programs, AI Personalization, MarTech, Augmented and Virtual Reality (AR/VR), Hospitality, Storytelling

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Robotic Path Planning and Task Execution

    Skills you'll gain: Robotics, Graph Theory, Algorithms, Data Structures, Python Programming

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Use Genially to Create Mind Maps

    Skills you'll gain: Education Software and Technology, Digital pedagogy, Information Architecture

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Toronto

    GIS, Mapping, and Spatial Analysis Capstone

    Skills you'll gain: Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, ArcGIS, Geospatial Information and Technology, GIS Software, Data Manipulation, Data Visualization, Data Compilation, Interactive Data Visualization, Data Processing, Data Wrangling, Data Mapping, Data Storytelling, Metadata Management, Data Integration, Graphic and Visual Design, Design Elements And Principles

    4.9
    Rating, 4.9 out of 5 stars
    ·
    327 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Python: A Guided Journey from Introduction to Application

    Skills you'll gain: Supervised Learning, Unsupervised Learning, Matplotlib, File I/O, Generative Adversarial Networks (GANs), Generative AI, NumPy, Object Oriented Programming (OOP), Model Training, Deep Learning, Image Analysis, Machine Learning Methods, Plot (Graphics), Object Oriented Design, Integrated Development Environments, Python Programming, Development Environment, Computer Programming Tools, Event-Driven Programming, Computer Programming

    4.1
    Rating, 4.1 out of 5 stars
    ·
    86 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular journey mapping courses

  • Value Stream Mapping: Coursera
  • Track, Export and Dashboard in Jira: Coursera
  • Generative AI for Customer Service Automation: Edureka
  • Customer Engagement Specialist: Braze
  • UX: Research Process: Packt
  • Map Buyer Journey: Coursera
  • Extract, Map, and Analyze Clinical Data: Coursera
  • Experience: Enhancing the Fan Journey: Real Madrid Graduate School Universidad Europea
  • Robotic Path Planning and Task Execution: University of Colorado Boulder
  • Use Genially to Create Mind Maps: Coursera

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