
Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

ESSCA School of Management
Skills you'll gain: Journey Mapping, Design Thinking, Innovation, User Experience, Persona (User Experience), Ideation, Experience Design, User Research, User Centered Design, Customer experience improvement, UI/UX Strategy, Customer Insights, Customer Analysis, Needs Assessment, Generative AI
Beginner · Course · 1 - 4 Weeks

ESSCA School of Management
Skills you'll gain: Journey Mapping, Persona (User Experience), Design Thinking, Ideation, AI powered creativity, Innovation, Creative Thinking, Creativity, User Experience, Persona Development, Brainstorming, Human Centered Design, Creative Problem-Solving, Generative AI, AI literacy, User Research, Product Development, Customer Analysis, Customer Insights, Market Research
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Journey Mapping, User Experience, Design Research, Design Strategies, UI/UX Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Journey Mapping, User Experience, Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Strategic Planning, Design Research, Customer Insights, Stakeholder Analysis, Business Systems Analysis, Dependency Analysis, Business Strategies, Cross-Functional Collaboration, Business Strategy, Product Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Journey Mapping, User Experience Design, Persona (User Experience), User Experience, Design Research, User Research, UI/UX Research, User Centered Design, User Interface and User Experience (UI/UX) Design, Persona Development, Design Software, Collaborative Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cloud Deployment, Unit Testing, Software Development Life Cycle, CI/CD, Object-Relational Mapping, OpenShift, Istio, Kubernetes, Cloud-Native Computing, Node.JS, Cloud Infrastructure, Git (Version Control System), HTML and CSS, Server Side, Responsive Web Design, Front-End Web Development, Cloud Computing, Data Ethics, Data Import/Export, Software Development
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months
IE Business School
Skills you'll gain: Brand Strategy, Value Propositions, Customer experience strategy (CX), Storytelling, Branding, Customer experience improvement, Content Marketing, Brand Management, Content Creation, Brand Awareness, Driving engagement, Logo Design, Drive Engagement, Journey Mapping, Journalism, Campaign Management, Creativity, Target Audience, Marketing Operations, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Figma (Design Software), Usability Testing, Responsive Web Design, User Interface (UI), Journey Mapping, Interactive Design, User Experience Design, Usability, Wireframing, User Interface (UI) Design, Prototyping, User Experience, User Flows, Design Research, Front-End Web Development, Web Design and Development, Design Strategies, Mockups, User Interface and User Experience (UI/UX) Design, Interaction Design
Intermediate · Specialization · 3 - 6 Months
Madecraft
Skills you'll gain: Marketing Planning, Marketing Effectiveness, Marketing Strategies, Marketing Psychology, Marketing, Strategic Marketing, Marketing Budgets, Marketing Management, Market Share, Marketing Strategy and Techniques, Business Planning, Value Propositions, Competitive Analysis, Data-Driven Marketing, Customer Retention, Brand Marketing, Marketing Automation, Marketing Channel, Marketing Analytics, Consumer Behaviour
Intermediate · Specialization · 3 - 6 Months

University of Toronto
Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Mapping, Metadata Management, Query Languages, Data Manipulation, Data Visualization, Quantitative Research, Data Compilation, Data Literacy, Data Access, Interactive Data Visualization, Data Processing, Typography, Data Wrangling
Beginner · Specialization · 3 - 6 Months