• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Mediation

Results for "mediation"


  • T

    The State University of New York

    Leadership for Public Health Crises

    Skills you'll gain: Persuasive Communication, Emergency Response, Conflict Management, Mediation, Leadership, Clinical Leadership, Mitigation, Interviewing Skills, Safety and Security, Intercultural Competence, Health Disparities, De-escalation Techniques, Hazard Communication (HazCom), Cultural Sensitivity, Risk Management, Communication, Social Determinants Of Health, Cultural Diversity, Community Health, Public Health

    4.7 stars, 300 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (300) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Michigan

    Negociación exitosa: Estrategias y habilidades esenciales (en español)

    Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Communication, Planning, Contract Compliance

    4.8 stars, 2.8K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (2.8K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Microsoft

    Microsoft Customer Service (with AI)

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI

    Beginner · Professional Certificate · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Geneva

    Rédaction de contrats

    Skills you'll gain: Contract Review, Contract Management, Commercial Laws, Legal Writing, Contract Compliance, Subcontracting, Mediation, Arbitration, Legal Risk, Civil Law, Adjudication, Litigation and Civil Justice, Coordination, Asset Management, Court Systems

    4.8 stars, 888 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (888) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Creo Incubator

    Conflict resolution for Leaders

    Skills you'll gain: Conflict Management, Creative Problem-Solving, Negotiation, Constructive Feedback, Emotional Intelligence, Interpersonal Communications, Composure, Leadership, Influencing, Communication, Communication Strategies, Rapport Building, Self-Awareness, Active Listening, Analytical Skills

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • O

    O.P. Jindal Global University

    Foreign Policies of Great, Middle, and Small Powers

    Skills you'll gain: International Relations, Diplomacy, Political Sciences, World History, Policy Development, Social Sciences, Public Affairs, Policy Analysis, Public Safety and National Security, Economics, Case Studies, Governance, Security Strategy, Analytical Skills

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
    Category: Build toward a degree
    Build toward a degree
  • M

    Meta

    Community Moderation and Conflict Resolution

    Skills you'll gain: Discussion Facilitation, Conflict Management, Diversity Awareness, Responsible AI, Incident Management, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Behavior Management, Ethical Standards And Conduct, AI literacy, Crisis Intervention, Community Development, AI Integrations, Policy Development, Continuous Monitoring, Automation

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Microsoft

    Problem & Conflict Resolution

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • H

    Harvard Business Review

    Navigate Conflict and Deliver Feedback

    Skills you'll gain: Conflict Management, Employee Coaching, Constructive Feedback, Team Performance Management, Team Leadership, Coaching, Trustworthiness, Relationship Building, Communication

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    Universidad de Palermo

    Negociación y Resolución de Conflictos

    Skills you'll gain: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication Strategies, Relationship Management, Communication, Emotional Intelligence, Self-Awareness

    4.7 stars, 158 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (158) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    Erasmus University Rotterdam

    Digital Governance

    Skills you'll gain: Legal Risk, Law, Regulation, and Compliance, Legal Technology, Emerging Technologies, Cyber Governance, Arbitration, Market Dynamics, Litigation and Civil Justice, Digital Analysis, Court Systems, Adjudication, E-Commerce, Political Sciences, Competitive Analysis, Automation, Digital Transformation, Data Ethics, Intellectual Property, Economics, Policy, and Social Studies, Public Administration

    4.6 stars, 210 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (210) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Pennsylvania

    Employment Contracts

    Skills you'll gain: Labor Law, Contract Review, Arbitration, Labor Compliance, Law, Regulation, and Compliance, Contract Compliance, Contract Management, Legal Risk, Compensation Management, Case Law, Mitigation

    4.9 stars, 65 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.9 (65) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
1…456…14

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok