
The State University of New York
Skills you'll gain: Persuasive Communication, Emergency Response, Conflict Management, Mediation, Leadership, Clinical Leadership, Mitigation, Interviewing Skills, Safety and Security, Intercultural Competence, Health Disparities, De-escalation Techniques, Hazard Communication (HazCom), Cultural Sensitivity, Risk Management, Communication, Social Determinants Of Health, Cultural Diversity, Community Health, Public Health
★ 4.7 (300) · Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Communication, Planning, Contract Compliance
★ 4.8 (2.8K) · Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

University of Geneva
Skills you'll gain: Contract Review, Contract Management, Commercial Laws, Legal Writing, Contract Compliance, Subcontracting, Mediation, Arbitration, Legal Risk, Civil Law, Adjudication, Litigation and Civil Justice, Coordination, Asset Management, Court Systems
★ 4.8 (888) · Mixed · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Conflict Management, Creative Problem-Solving, Negotiation, Constructive Feedback, Emotional Intelligence, Interpersonal Communications, Composure, Leadership, Influencing, Communication, Communication Strategies, Rapport Building, Self-Awareness, Active Listening, Analytical Skills
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: International Relations, Diplomacy, Political Sciences, World History, Policy Development, Social Sciences, Public Affairs, Policy Analysis, Public Safety and National Security, Economics, Case Studies, Governance, Security Strategy, Analytical Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Discussion Facilitation, Conflict Management, Diversity Awareness, Responsible AI, Incident Management, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Behavior Management, Ethical Standards And Conduct, AI literacy, Crisis Intervention, Community Development, AI Integrations, Policy Development, Continuous Monitoring, Automation
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement
Beginner · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Conflict Management, Employee Coaching, Constructive Feedback, Team Performance Management, Team Leadership, Coaching, Trustworthiness, Relationship Building, Communication
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication Strategies, Relationship Management, Communication, Emotional Intelligence, Self-Awareness
★ 4.7 (158) · Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Legal Risk, Law, Regulation, and Compliance, Legal Technology, Emerging Technologies, Cyber Governance, Arbitration, Market Dynamics, Litigation and Civil Justice, Digital Analysis, Court Systems, Adjudication, E-Commerce, Political Sciences, Competitive Analysis, Automation, Digital Transformation, Data Ethics, Intellectual Property, Economics, Policy, and Social Studies, Public Administration
★ 4.6 (210) · Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Labor Law, Contract Review, Arbitration, Labor Compliance, Law, Regulation, and Compliance, Contract Compliance, Contract Management, Legal Risk, Compensation Management, Case Law, Mitigation
★ 4.9 (65) · Intermediate · Course · 1 - 4 Weeks