Strengthen your leadership communication by integrating negotiation, influence, executive presence, and difficult-conversation skills into one practical course. You’ll start by understanding how negotiation shows up in everyday leadership, including the difference between internal and external negotiations. You will analyze negotiation scenarios using positions, interests, BATNA, reservation point, ZOPA, value creation and value claiming, then build structured negotiation plans that include objectives, alternatives, trades, concession strategy, and cross-cultural considerations. You’ll also create a complete negotiation strategy for a supplier contract and diagnose ineffective negotiation behaviors using objective criteria, bundled trades, and conditional concessions.

From there, you’ll develop your ability to influence without formal authority by applying ethical persuasion, credibility building, stakeholder psychology, framing, and evidence selection. You will learn to reframe proposals for different stakeholders, handle resistance and objections, and secure clear next steps in high-stakes conversations. The course then focuses on executive presence as observable leadership behavior: structuring recommendations using a headline-first approach, surfacing risks and next actions, and strengthening your communication impact in high-pressure settings. You will practice delivering concise executive recommendations with clarity and visible confidence. You’ll also build skill in managing difficult conversations, using active listening, emotional self-regulation, and SBI feedback to address issues early and constructively. You will analyze the stages of a difficult conversation and practice opening, acknowledging emotion, providing specific evidence, and agreeing on next steps. Throughout, you will complete an integrated leadership simulation that requires you to diagnose situations, negotiate, influence, manage resistance, and close with executive-level communication. By the end of the course, you will be able to design integrated stakeholder strategies across cultures and demonstrate mastery of these communication skills through reflective explanation and scenario-based decision making.