
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
★ 4.8 (70) · Beginner · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Professional Networking, Customer Retention, Sales Presentation, Consultative Selling, Customer Service, Selling Techniques, Negotiation, Communication, Customer Relationship Building, General Sales Practices, Trustworthiness, Influencing, Price Negotiation, Sales, Business Communication, Customer Engagement, Customer Relationship Management, Sales Development, Customer Success Management, Leadership
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Solutions, Cloud Engineering, Cloud Services, Data Storage Technologies, Cloud Management, Data Storage, Cloud Security, Role-Based Access Control (RBAC), Authorization (Computing), Databases, System Monitoring
★ 4.7 (11K) · Intermediate · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (102) · Beginner · Course · 1 - 3 Months

Yonsei University
Skills you'll gain: Hospitality Management, Hospitality and Food Services, Hospitality, Customer Service, Guest Relations, Customer experience strategy (CX), Customer Relationship Management, Service Design, Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Service Improvement, Hospital Experience, Marketing, Patient-centered Care
★ 4.7 (560) · Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Blockchain, FinTech, Digital Assets, Financial Services, Payment Systems, Regulatory Compliance, Financial Regulation, Financial Systems, Financial Regulations, AI Integrations, International Finance, Emerging Technologies, Case Studies, Identity and Access Management, Insurance
Beginner · Course · 1 - 4 Weeks

University of Pittsburgh
Skills you'll gain: Web Services, Cloud API, Cloud Computing, Cloud Computing Architecture, Cloud Storage, Cloud Infrastructure, Cloud Development, Cloud Applications, Google Cloud Platform, Cloud Platforms, Cloud Services, Flask (Web Framework), Distributed Computing, Containerization, Systems Architecture, Docker (Software), Cloud-Based Integration, Virtualization, Restful API, Computer Architecture
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
Mixed · Course · 1 - 3 Months

Whizlabs
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, AWS CloudFormation, Identity and Access Management, Infrastructure as Code (IaC), Cloud Management, Amazon Web Services, Cloud Security, Compliance Management, Cost Management, System Monitoring, Continuous Monitoring, Compliance Auditing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retail Banking, Banking, Banking Services, Customer Service, Client Services, Customer Relationship Building, Financial Regulation, Customer Retention, Customer experience strategy (CX), Payment Systems, Payment Processing, Regulatory Compliance, Risk Management, Business Risk Management, Compliance Management, Compliance Training, Risk Management Framework, Regulatory Requirements, Financial Controls, Automated Clearing House
★ 4.9 (11) · Mixed · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Machine Learning Methods, Financial Services, Artificial Intelligence, Responsible AI, AI Enablement, FinTech, Financial Data, Banking Services, Decision Intelligence, Financial Systems, Financial Regulation, Banking, Fraud detection, Machine Learning Algorithms, Machine Learning, Natural Language Processing, AI Personalization, Credit Risk, Algorithms, Data Management
★ 4.7 (94) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retail Banking, Banking Services, Banking, Payment Systems, Mortgage Loans, Credit/Debit Card Processing, Lending and Underwriting, Consumer Lending, Fraud detection, Payment Processing, Merchant Services, Loans, Deposit Accounts, Financial Services, Credit Risk, Financial Systems, Business Mathematics, Financial Regulation, Payment Processing and Collection, Risk Control
★ 4.9 (10) · Mixed · Course · 1 - 3 Months