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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Coursera

    Streamline Jira Workflows, Analyze Bottlenecks Fast

    Skills you'll gain: Jira (Software), Process Optimization, Process Mapping, Process Improvement and Optimization, Process Design, Process Analysis, Business Workflow Analysis, Workflow Management, Process Improvement, Business Process, Configuration Management, Performance Metric, Automation

    Beginner · Course · 1 - 4 Weeks

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    Microsoft

    Work Smarter with Microsoft PowerPoint

    Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Collaborative Software, Productivity Software, Microsoft Windows, Editing, File Management

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    1.2K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Optimize Agentic AI: Algorithms for Peak Performance

    Skills you'll gain: Proposal Writing, Performance Tuning, Agentic systems, Computational Thinking, Performance Analysis, Computational Logic

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Evaluate and Re-Engineer Business Strategy Effectively

    Skills you'll gain: Process Optimization, Operational Analysis, Business Process Reengineering, Process Improvement, Business Strategy, Operational Efficiency, Program Evaluation, Performance Measurement, Business Operations, Business Process, Organizational Strategy, Business Transformation, Strategic Decision-Making, Needs Assessment, Analysis, Organizational Change

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Automate, Analyze, and Evaluate ML Experiments

    Skills you'll gain: MLOps (Machine Learning Operations), Model Evaluation, Key Performance Indicators (KPIs), Business Metrics, Performance Analysis, Performance Measurement, Responsible AI, Test Execution Engine, Performance Metric, Test Automation, Feature Engineering, Verification And Validation, Content Performance Analysis, Machine Learning, Data Ethics, Quality Assessment, Gap Analysis, Cost Benefit Analysis, Research Design, Quantitative Research

    Intermediate · Course · 1 - 4 Weeks

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    AI CERTs

    AI for Human Resources

    Skills you'll gain: HR Tech, Responsible AI, Human Resources, People Analytics, Data Ethics, Applicant Tracking Systems, AI Enablement, Employee Performance Management, Recruitment, Talent Recruitment, Workforce Development, Artificial Intelligence, Employee Engagement, Diversity and Inclusion, Generative AI, Generative AI Agents

    Beginner · Course · 1 - 3 Months

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    CertNexus

    CyberSAFE: Exam CBS-510

    Skills you'll gain: Computer Security Awareness Training, Cybersecurity, Security Awareness, Mobile Security, Generative AI, Cyber Security Policies, Human Factors (Security), Computer Security, Email Security, Data Security, Safety and Security, Data Ethics, Cloud Security, Law, Regulation, and Compliance, Artificial Intelligence, Regulatory Compliance, Prompt Engineering, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Regulation and Legal Compliance, Ethical Standards And Conduct

    Mixed · Course · 1 - 3 Months

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    Edureka

    Develop Intelligent AI Agents with OpenAI

    Skills you'll gain: Model Context Protocol, OpenAI API, Retrieval-Augmented Generation, OpenAI, Generative AI Agents, Embeddings, ChatGPT, Agentic systems, Vector Databases, Generative AI, Artificial Intelligence, Context Management, Model Evaluation, Application Programming Interface (API), Python Programming, Application Deployment

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Build Interactive Dashboards for Meaningful Insights

    Skills you'll gain: Dashboard, Key Performance Indicators (KPIs), Interactive Data Visualization, Data Presentation, Business Intelligence, Web Analytics, Business Analytics, Requirements Elicitation, Data Storytelling, Performance Analysis, Requirements Analysis, Business Requirements, Stakeholder Analysis, Self Service Technologies

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Design & Draft Architectural Plans Using AutoCAD

    Skills you'll gain: Architectural Drawing, AutoCAD, Architectural Design, Technical Drawing, Drafting and Engineering Design, Computer-Aided Design, Conceptual Design, Construction Estimating, Functional Design, Spatial Analysis, Technical Documentation, Requirements Analysis, Cost Estimation

    Beginner · Course · 1 - 4 Weeks

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    Real Madrid Graduate School Universidad Europea

    IA en salud y prevención de lesiones

    Skills you'll gain: AI Personalization, Medical Equipment and Technology, AI Enablement, Risk Modeling, Health Systems, Artificial Intelligence and Machine Learning (AI/ML), Physical Stamina, Accident Prevention, Predictive Modeling, Healthcare Ethics, Pediatrics, Emerging Technologies, Load Balancing, Real Time Data, Health Education, Machine Learning, Child Health, Biomedical Engineering, Data Modeling, Child Development

    Beginner · Specialization · 3 - 6 Months

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    AI CERTs

    Prompt Engineering Mastery

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Responsible AI, OpenAI, LLM Application, Generative AI, LangChain, Generative AI Agents, ChatGPT, Vibe coding, Natural Language Processing, Artificial Intelligence, AI Personalization, Debugging, Ideation, Productivity, Code Review, Computer Programming Tools, Ethical Standards And Conduct

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Streamline Jira Workflows, Analyze Bottlenecks Fast: Coursera
  • Work Smarter with Microsoft PowerPoint: Microsoft
  • Optimize Agentic AI: Algorithms for Peak Performance: Coursera
  • Evaluate and Re-Engineer Business Strategy Effectively: EDUCBA
  • Automate, Analyze, and Evaluate ML Experiments: Coursera
  • AI for Human Resources: AI CERTs
  • CyberSAFE: Exam CBS-510 : CertNexus
  • Develop Intelligent AI Agents with OpenAI: Edureka
  • Build Interactive Dashboards for Meaningful Insights: Coursera
  • Design & Draft Architectural Plans Using AutoCAD: EDUCBA

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