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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Coursera

    RF/Microwave Design - Impedance Matching

    Skills you'll gain: electromagnetics, Wireless Networks, Electronic Components, Performance Tuning, Process Optimization, Design, Analysis, Mathematical Modeling

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Python and Statistics Foundations

    Skills you'll gain: Matplotlib, Data Visualization, Probability & Statistics, Plotly, Statistical Analysis, Data Visualization Software, Statistical Hypothesis Testing, Seaborn, Data Science, Programming Principles, Pandas (Python Package), Statistics, Descriptive Statistics, Data Analysis, NumPy, Probability Distribution, Exploratory Data Analysis, Python Programming

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Whizlabs

    AWS: Monitoring, Logging and Governance

    Skills you'll gain: Amazon CloudWatch, Serverless Computing, Amazon Web Services, Application Deployment, AWS CloudFormation, Cloud Management, Cloud Deployment, Continuous Deployment, Application Performance Management, Cloud Applications, AWS Identity and Access Management (IAM), System Monitoring, AWS Kinesis, Event Monitoring, Amazon S3, Infrastructure as Code (IaC), Data Security, Disaster Recovery, Anomaly Detection

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    ISC2

    Cloud Basics

    Skills you'll gain: Cloud Computing Architecture, Cloud Computing, Cloud Services, Resource Allocation, Cloud Security, Infrastructure As A Service (IaaS), Cloud Deployment, Virtualization, Containerization, Software As A Service, Platform As A Service (PaaS), Brokerage, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Understanding Cisco Cybersecurity Operations Fundamentals

    Skills you'll gain: Cyber Threat Hunting, Incident Response, Computer Security Incident Management, Cybersecurity, Network Security, Cyber Security Policies, Threat Detection, Security Controls, Threat Management, Intrusion Detection and Prevention, Firewall, Security Information and Event Management (SIEM), Continuous Monitoring, Endpoint Security, Network Monitoring, Malware Protection

    4.7
    Rating, 4.7 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    LLM Engineer’s Handbook

    Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, Hugging Face, MLOps (Machine Learning Operations), OpenAI, Prompt Engineering, Model Deployment, AWS SageMaker, Extract, Transform, Load, Embeddings, Data Pipelines, CI/CD, Vector Databases, Model Evaluation

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Wireframes in Miro: Exploring New Ideas

    Skills you'll gain: Wireframing, User Experience Design, User Interface (UI), Mockups, Information Architecture, Miro AI, Application Development

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
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    Edureka

    Practical Deep Learning with Python

    Skills you'll gain: Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Artificial Intelligence, Applied Machine Learning, Python Programming, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    EDUCBA

    REST Assured Java API Testing Automation

    Skills you'll gain: Cucumber (Software), Gherkin (Scripting Language), Behavior-Driven Development, Apache Maven, API Testing, Test Script Development, Restful API, Test Automation, JSON, Scalability, Test Case, Test Data, Authentications, Java

    5
    Rating, 5 out of 5 stars
    ·
    16 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Redux in JavaScript and React

    Skills you'll gain: React Redux, React.js, JavaScript Frameworks, Javascript, Web Development Tools, Middleware, Web Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Handshake Ready: Design Specs & Handoff in Figma

    Skills you'll gain: Figma (Design Software), Software Design Documents, Technical Documentation, User Interface and User Experience (UI/UX) Design, Software Design, Prototyping, Technical Communication, Style Guides, UI Components

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Dell

    Dell Technologies Introduction to IT Sales

    Skills you'll gain: Active Listening, Business Communication, Communication, Professional Development, Professionalism, Emotional Intelligence, Adaptability, Sales, Job Analysis, Personal Attributes, Professional Networking, Presentations, Teamwork

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • RF/Microwave Design - Impedance Matching: Coursera
  • Python and Statistics Foundations: Edureka
  • AWS: Monitoring, Logging and Governance: Whizlabs
  • Cloud Basics: ISC2
  • Understanding Cisco Cybersecurity Operations Fundamentals: Board Infinity
  • LLM Engineer’s Handbook: Packt
  • Wireframes in Miro: Exploring New Ideas: Coursera
  • Practical Deep Learning with Python: Edureka
  • REST Assured Java API Testing Automation: EDUCBA
  • Redux in JavaScript and React: Scrimba

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