Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Query Languages, Business Intelligence, Database Management, Transaction Processing
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Performance Measurement, Sales Strategy, Selling Techniques, Sales, Solution Selling, Sales Enablement, Sales Management, Sales Process, General Sales Practices, Generative AI Agents, Sales Development, Operational Performance Management, Digital Transformation, Performance Metric, AI Product Strategy, Key Performance Indicators (KPIs), Performance Analysis, Customer experience strategy (CX), AI Enablement, Sales Support
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), User Story, Agile Methodology, Business Process Automation, Workflow Management, Scrum (Software Development), Automation, Configuration Management, Process Mapping, Dashboard Creation, Project Management Software, Performance Metric, Process Optimization, Application Performance Management, Debugging, Due Diligence, Return On Investment, Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: User Feedback, Usability, Functional Testing, Root Cause Analysis, Product Improvement, Journey Mapping, UI/UX Research, Experience Design, User Experience, Conversion Funnel Analysis, User Interface (UI) Design, Integration Testing, Product Quality (QA/QC), Application Design, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Feature Engineering, Exploratory Data Analysis, Model Training, Data Preprocessing, Predictive Modeling, Predictive Analytics, Regression Analysis, Supervised Learning, Data Analysis, Applied Machine Learning, Data Cleansing, Statistical Modeling, Data Transformation, Correlation Analysis
Mixed · Course · 1 - 4 Weeks
Simplilearn
Skills you'll gain: User Story, Project Estimation, Sprint Planning, Agile Project Management, Agile Methodology, Estimation, Stakeholder Communications, Backlogs, Agile Product Development, Stakeholder Engagement, Project Controls, Project Planning, Strategic Prioritization, Prioritization, Project Management, Forecasting, Continuous Monitoring, Persona Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Portfolio Management, Portfolio Risk, Investment Management, Strategic Decision-Making, Financial Market, Decision Making, Investments, Asset Management, Financial Forecasting, Market Data, Capital Markets, Fiscal Management, Economics, Forecasting, Risk Management, Financial Policy, Financial Analysis, Correlation Analysis
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Excel, Business Reporting, Spreadsheet Software, Report Writing, Microsoft Access, Data Presentation, Data Analysis Software, Data Visualization, Data Integration, Business Intelligence, Data Analysis, Microsoft Office
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Integrations, AI Security, LLM Application, Application Development, No-Code Development, AI Enablement, OAuth, Application Programming Interface (API), Dataflow, Real Time Data, Key Management, Authentications, Data Integration, User Interface (UI), User Interface (UI) Design, Authorization (Computing), Live Streaming, User Interface and User Experience (UI/UX) Design, Automation, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Emotional Intelligence, Empathy & Emotional Intelligence, Empathy, Personal Development, Patient Communication, Self-Awareness, Patient-centered Care, Resilience, Professional Development, Health And Wellness Coaching, Application Design, Stress Management, Mindfulness, Content Management, Digital Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Pipelines, Cloud Storage, Data Warehousing, Extract, Transform, Load, Data Integration, Data Processing, Data Migration, Data Lakes, Google Cloud Platform, Big Data, Data Storage Technologies, Data Transformation, IT Automation, Metadata Management, Automation, Serverless Computing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Closing (Sales), B2B Sales, Sales Process, Sales Presentations, Selling Techniques, General Sales Practices, Direct Selling, Enterprise Sales, Concision, Customer Analysis, Overcoming Objections, Verbal Communication Skills, Oral Expression, Business Communication, Adaptability, Communication, Decision Making
Intermediate · Course · 1 - 4 Weeks