Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: HTML and CSS, Web Design, Hypertext Markup Language (HTML), Web Design and Development, Cascading Style Sheets (CSS), Project Design, User Interface (UI), Interactive Learning, Design, Web Development, Usability, Interactive Design, User Experience Design, Course Development, Web Development Tools
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Coordinating, Consolidation, Organizational Skills, Workflow Management, People Management, Business Communication, Business Process Management, Business Development
Intermediate · Guided Project · Less Than 2 Hours
Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, Productivity Software, Data Sharing, File Management, Cloud Storage, Document Management, Role-Based Access Control (RBAC), Team Management, Data Storage, Identity and Access Management, Organizational Skills, Content Management, Business Solutions
Beginner · Course · 1 - 3 Months

Skills you'll gain: Decision Intelligence, Verification And Validation, Release Management, Maintainability, Machine Learning, Experimentation, Performance Testing, Benchmarking, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Modeling, Enterprise Resource Planning, Business Intelligence, Interactive Data Visualization, Data Store, Security Controls, Data Visualization Software, Dashboard Creation, Data Import/Export, Data Warehousing, Extract, Transform, Load, Data Processing, Data Integration, Data Wrangling, Project Implementation, Microsoft Excel, Data Transformation, Authorization (Computing), Role-Based Access Control (RBAC), Scripting
Mixed · Course · 1 - 3 Months

Skills you'll gain: Apple Service Certification, Knowledge of Apple Software, Knowledge of Apple Hardware, Security Controls, General Networking, Data Security, Wireless Networks, Configuration Management
Intermediate · Course · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Amazon Bedrock, AI Security, Prompt Engineering, Generative AI, Security Engineering, Application Security, Responsible AI, Security Controls
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Ethics, Internal Controls, Fraud detection, Financial Controls, Leadership Studies, Risk Management Framework, Sarbanes Oxley Act (SOX) Compliance, Regulatory Compliance, Law, Regulation, and Compliance, Governance, Financial Auditing, Ethical Standards And Conduct, Compliance Management, Internal Auditing, Accountability, Financial Reporting, Accounting, Conflict Management, Corrective and Preventive Action (CAPA), Decision Making
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Software Documentation, API Gateway, Scripting, API Design, API Testing, Restful API, JSON, Application Programming Interface (API), Data Import/Export, Scripting Languages, Technical Documentation, Performance Tuning, Content Management, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Leadership, Rapport Building, Influencing, Interpersonal Communications, Persuasive Communication, Emotional Intelligence, Communication, Business Leadership, Drive Engagement, Business Communication, Empathy & Emotional Intelligence, Non-Verbal Communication, Communication Strategies, Decision Making, Behavior Management, Personal Development, Negotiation, Thought Leadership, Sales Management, Coaching
Mixed · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Budget Management, Program Evaluation, Collaboration, Teamwork, Team Collaboration, Budgeting, Supervision, Training Programs, Team Management, Personal Attributes, Health Care Administration, Leadership and Management, Professional Development, Personal Development, Self-Awareness, Leadership Development, Care Management, Strategic Thinking, Health Care, Communication
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Debugging, System Support, Governance, Incident Response, Solution Design, Change Control, IT Management, Systems Analysis, Identity and Access Management, Authorization (Computing), Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks