Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: PySpark, Customer Analysis, Big Data, Data Processing, Advanced Analytics, Statistical Modeling, Text Mining, Customer Insights, Data Transformation, Unstructured Data, Simulation and Simulation Software, Data Manipulation, Image Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Jupyter, Plot (Graphics), Model Evaluation, Microsoft Azure, Machine Learning Algorithms, Applied Machine Learning, Data Visualization, Regression Analysis
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Data Literacy, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Management Reporting, Data-Driven Decision-Making, Business Intelligence, User Feedback, Data Visualization, Data Visualization Software, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Data Ethics, Medical Privacy, Generative AI, Generative AI Agents, Clinical Informatics, Patient-centered Care, Health Insurance Portability And Accountability Act (HIPAA) Compliance, AI Workflows, Health Information Management, Regulatory Compliance, Patient Flow, Healthcare Industry Knowledge, Health Informatics, Artificial Intelligence, Healthcare Ethics, Health Care Procedure and Regulation, Health Care, Innovation, System Implementation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Architecture, Data Infrastructure, Distributed Computing, Data Modeling, Scalability, Data Management, Data Strategy, Microservices, Solution Architecture, Data Governance, Software Architecture, Semantic Web, Data Integration, Information Architecture, CI/CD, Software Design, Maintainability, Enterprise Architecture, Data Analysis, Generative AI
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Marketing Strategies, Facebook, Persona Development, Strategic Marketing, Target Audience, Content Marketing, Marketing, Social Media Marketing, Social Media, Customer Analysis, Driving engagement, E-Commerce, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Evaluation, Data Manipulation, Python Programming, Probability & Statistics, Applied Machine Learning, Pandas (Python Package), Data Science, Statistical Analysis, NumPy, Machine Learning, Probability Distribution
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Wireframing, Typography, Design Elements And Principles, Design, Layout Design, User Experience Design, Graphic and Visual Design, Adobe XD, Prototyping, User Centered Design, Figma (Design Software), Design Reviews, Human Centered Design, Style Guides, Color Theory
Intermediate · Course · 3 - 6 Months

Skills you'll gain: User Interface (UI) Design, Adobe XD, Wireframing, Figma (Design Software), UI Components, Web Design and Development, Responsive Web Design, Usability Testing, Design, AI Workflows, Design Software, Prototyping
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Social Media Campaigns, Social Media Content, Marketing Communications, Target Audience, Media Strategy, Digital Media Strategy, Brand Strategy, Brand Management, Strategic Communication, Marketing Planning, Paid media, Content Strategy, Customer Insights, Shared Media, Content Performance Analysis, Persuasive Communication, Content Creation
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Adobe InDesign, Layout Design, Color Theory, Multimedia, Typography, Graphic Design, Design, Graphic and Visual Design Software, Design Elements And Principles, Style Guides, Document Management, Digital Publishing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Shell Script, Package and Software Management, Linux Administration, Linux Commands, Unix Shell, Systems Administration, Hardening, Unix Commands, Patch Management, Scripting, System Monitoring, User Accounts, Dynamic Host Configuration Protocol (DHCP), System Configuration, OS Process Management, Firewall, Process Management
Advanced · Course · 1 - 4 Weeks