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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    International Institute of Information Technology, Hyderabad

    Fundamentals of Computer Organization

    Skills you'll gain: Microarchitecture, Computer Architecture, Hardware Architecture, Computer Systems, Computer Hardware, Performance Tuning, Debugging

    Intermediate · Course · 1 - 4 Weeks

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    IE Business School

    Marketing Management Essentials: Price and Place

    Skills you'll gain: Product Lifecycle Management, Product Development, Content Marketing, Product Management, New Product Development, Product Marketing, Brand Strategy, Brand Management, Marketing Channel, Strategic Marketing, Marketing, Market Dynamics

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Colorado Boulder

    Network Analysis for Marketing Analytics

    Skills you'll gain: Network Analysis, Social Network Analysis, Marketing Analytics, Unstructured Data, Semantic Web, Statistical Methods, Text Mining, Data Structures, JSON, Natural Language Processing, Data Visualization Software, Python Programming

    Build toward a degree

    2.8
    Rating, 2.8 out of 5 stars
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    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Codio

    RESTful MVC Architecture

    Skills you'll gain: Model View Controller, Test Driven Development (TDD), Restful API, Vue.JS, Full-Stack Web Development, Frontend Integration, Web Applications, Unit Testing, Server Side, Javascript, HTML and CSS, Cascading Style Sheets (CSS), User Interface (UI)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
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    C

    Coursera

    Write Blog Posts With Outranking: Rank Articles With AI

    Skills you'll gain: Search Engine Optimization, Blogs, Keyword Research, Web Analytics and SEO, Web Content, Content Development and Management, Content Creation, Content Strategy, AI Enablement, Editing, Generative AI, Writing

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Master in Microsoft Power BI Desktop and Service

    Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Transformation, Business Intelligence, Data Modeling, Interactive Data Visualization, Data Manipulation, Dashboard, Data Visualization Software, Microsoft Excel, SQL Server Reporting Services, Data Warehousing, Data Sharing, Data Integration

    Intermediate · Course · 1 - 3 Months

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    Packt

    ChatGPT and AI for Accountants

    Skills you'll gain: Responsible AI, Fraud detection, Accounting Software, ChatGPT, Data-Driven Decision-Making, Management Accounting, Tax Compliance, Accounting, Tax Management, Real Time Data, Auditing, Financial Data, Financial Analysis, Ethical Standards And Conduct, Artificial Intelligence, Practice Management, Financial Forecasting, Anomaly Detection, Predictive Analytics, Generative AI

    Beginner · Course · 3 - 6 Months

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    C

    Columbia University

    Blended Learning Toolkit

    Skills you'll gain: Digital pedagogy, Blended Learning, Education Software and Technology, Student Engagement, Learning Management Systems, Digital Transformation, Curriculum Development, Teaching, digital literacy, Content Management Systems, Web Design and Development, Content Management, Live Streaming, Innovation, Planning, Research, Auditing

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Web Development Foundations

    Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Cascading Style Sheets (CSS), Web Design and Development, Web Design, Hypertext Markup Language (HTML), Web Development, Debugging, Web Applications, No-Code Development, Front-End Web Development, Development Environment, Web Development Tools

    Beginner · Course · 1 - 3 Months

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    Coursera

    Commencer votre première réunion en ligne avec ZOOM

    Skills you'll gain: User Accounts, Collaborative Software, Virtual Environment, Display Devices, Safety and Security, Computer Displays

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Set Up a Clockify Workspace

    Skills you'll gain: Organizational Skills, Business Reporting, Timelines, Small Business Accounting, Accounting and Finance Software, User Accounts, Billing, Invoicing

    4.8
    Rating, 4.8 out of 5 stars
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    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
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    U

    UBITS

    Negociación y gestión de métricas

    Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Stakeholder Engagement, Sales Pipelines, Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Fundamentals of Computer Organization: International Institute of Information Technology, Hyderabad
  • Marketing Management Essentials: Price and Place: IE Business School
  • Network Analysis for Marketing Analytics: University of Colorado Boulder
  • RESTful MVC Architecture: Codio
  • Write Blog Posts With Outranking: Rank Articles With AI: Coursera
  • Master in Microsoft Power BI Desktop and Service: Packt
  • ChatGPT and AI for Accountants: Packt
  • Blended Learning Toolkit: Columbia University
  • Web Development Foundations: Packt
  • Commencer votre première réunion en ligne avec ZOOM: Coursera

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