Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Amazon Web Services
Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Amazon Web Services, Workflow Management, Personalized Service, Cost Management
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: International Relations, Sustainable Development, Event Planning, Culture, Social Impact, Event Management, Hospitality, Cultural Diversity, Sustainability Standards, Corporate Sustainability, Experience Design, Collaboration, Environment and Resource Management, Business Transformation, Crisis Management, Innovation, Economic Development
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Kubernetes, YAML, Docker (Software), Application Deployment, Containerization, Cloud Deployment, Node.JS, Development Environment, Servers, Command-Line Interface, Scalability
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Video Editing, Style Guides, Post-Production, Storyboarding, Storytelling, Aesthetics, Communication
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning, Data Science, Data Analysis, Data Architecture, Big Data, Analytical Skills, Business Analysis, Business Analytics, Cloud Computing Architecture, Cloud Engineering
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Design, Graphic and Visual Design, Graphic and Visual Design Software, Graphic Design, Data Sharing, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Endpoint Detection and Response, Distributed Denial-Of-Service (DDoS) Attacks, Threat Management, Anomaly Detection, Continuous Monitoring, System Monitoring, Virtual Machines, Network Security, Event Monitoring, Network Monitoring, Network Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Computational Thinking, Algorithms, Graph Theory, Data Structures, Computer Programming, C++ (Programming Language), Object Oriented Programming (OOP)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Vector Databases, Retrieval-Augmented Generation, Hugging Face, Generative AI, OpenAI API, Natural Language Processing, Large Language Modeling, OpenAI, LLM Application, Transfer Learning, Embeddings, Python Programming, Model Evaluation
Intermediate · Course · 3 - 6 Months
Skills you'll gain: electromagnetics, Wireless Networks, Electronic Components, Performance Tuning, Process Optimization, Design, Analysis, Mathematical Modeling
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Unsupervised Learning, Unstructured Data, Applied Machine Learning, Marketing Analytics, Text Mining, Deep Learning, Model Evaluation, Machine Learning, JSON, Data Processing, Natural Language Processing, Data Preprocessing, Exploratory Data Analysis, Data Visualization, Python Programming
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unreal Engine, Animation and Game Design, Animations, 3D Assets, User Interface (UI), Creativity
Mixed · Course · 1 - 4 Weeks