Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Timelines, Project Schedules, Project Management Software, Stakeholder Communications, Project Estimation, Sprint Planning, Stakeholder Management, Project Design, Productivity, Project Management, Agile Project Management, Stakeholder Engagement, Estimation, Communication Planning, Project Planning, Audit Planning, Productivity Software, Collaborative Software, Scheduling, Workflow Management
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Unsupervised Learning, Supervised Learning, Regression Analysis, Applied Machine Learning, Machine Learning Methods, Statistical Modeling, Model Optimization, Machine Learning Algorithms, PyTorch (Machine Learning Library), Statistical Methods, Statistical Machine Learning, Machine Learning, Predictive Analytics, Predictive Modeling, Machine Learning Software, Statistical Programming, Model Training, Statistical Software, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning
Intermediate · Course · 1 - 3 Months

Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Django (Web Framework), Blogs, User Accounts, Data Sharing, Web Applications, Authentications, Full-Stack Web Development, OAuth, Javascript, Social Media, Redis, Secure Coding, Ajax, Object-Relational Mapping, Restful API, Data Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Property and Real Estate, Mortgage Loans, Real Estate, Real Estate Transactions, Loan Origination, Lending and Underwriting, Loans, General Lending, Regulation and Legal Compliance, Loan Documentation, Registration, Financial Market, Legal Support, Securities (Finance), Market Trend, Finance, Financial Regulation, Financial Systems
Mixed · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Sheets, Data Validation, Spreadsheet Software, Excel Macros, Data Visualization, Google Workspace, Business Solutions, Data Integrity, Productivity Software, Analysis
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bookkeeping, Ledgers (Accounting), Financial Controls, Auditing, Accounting, General Ledger, General Accounting, Financial Analysis, Investigation, Verification And Validation, Internal Controls, Financial Reporting, Journals
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Continuous Delivery, Stakeholder Management, Stakeholder Communications, Project Scoping, Configuration Management, Risk Management, Risk Mitigation, Project Risk Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Engineering, Cloud Infrastructure, DevOps, Software Versioning, Cloud Platforms, Cloud Computing, Cloud Storage, Software Documentation, Technical Documentation, Code Reusability, Release Management, Automation, Version Control, Software Design
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Technical Support and Services, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Incident Management, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks