• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • C

    Coursera

    Plan Projects Better: Tools, Time, and Agile Estimation

    Skills you'll gain: Timelines, Project Schedules, Project Management Software, Stakeholder Communications, Project Estimation, Sprint Planning, Stakeholder Management, Project Design, Productivity, Project Management, Agile Project Management, Stakeholder Engagement, Estimation, Communication Planning, Project Planning, Audit Planning, Productivity Software, Collaborative Software, Scheduling, Workflow Management

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • N

    Northeastern University

    Statistical Learning for Engineering Part 1

    Skills you'll gain: Unsupervised Learning, Supervised Learning, Regression Analysis, Applied Machine Learning, Machine Learning Methods, Statistical Modeling, Model Optimization, Machine Learning Algorithms, PyTorch (Machine Learning Library), Statistical Methods, Statistical Machine Learning, Machine Learning, Predictive Analytics, Predictive Modeling, Machine Learning Software, Statistical Programming, Model Training, Statistical Software, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • E

    EDUCBA

    Unreal Engine: Build Interactive Game Levels

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Django Foundations: Building Blogs and Social Web Apps

    Skills you'll gain: Django (Web Framework), Blogs, User Accounts, Data Sharing, Web Applications, Authentications, Full-Stack Web Development, OAuth, Javascript, Social Media, Redis, Secure Coding, Ajax, Object-Relational Mapping, Restful API, Data Modeling

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Mortgage Advisory and Property Valuation

    Skills you'll gain: Property and Real Estate, Mortgage Loans, Real Estate, Real Estate Transactions, Loan Origination, Lending and Underwriting, Loans, General Lending, Regulation and Legal Compliance, Loan Documentation, Registration, Financial Market, Legal Support, Securities (Finance), Market Trend, Finance, Financial Regulation, Financial Systems

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google Cloud

    Google Sheets - Advanced Topics 日本語版

    Skills you'll gain: Google Sheets, Data Validation, Spreadsheet Software, Excel Macros, Data Visualization, Google Workspace, Business Solutions, Data Integrity, Productivity Software, Analysis

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Solve Common Issues

    Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Bookkeeping: Verify Financial Accuracy

    Skills you'll gain: Bookkeeping, Ledgers (Accounting), Financial Controls, Auditing, Accounting, General Ledger, General Accounting, Financial Analysis, Investigation, Verification And Validation, Internal Controls, Financial Reporting, Journals

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Agile Release Management for Scrum and Kanban Teams

    Skills you'll gain: Stakeholder Engagement, Continuous Delivery, Stakeholder Management, Stakeholder Communications, Project Scoping, Configuration Management, Risk Management, Risk Mitigation, Project Risk Management

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Cloud Operations, Monitoring, and Automation with CloudStack

    Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Engineering, Cloud Infrastructure, DevOps, Software Versioning, Cloud Platforms, Cloud Computing, Cloud Storage, Software Documentation, Technical Documentation, Code Reusability, Release Management, Automation, Version Control, Software Design

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • M

    Microsoft

    Problem & Conflict Resolution

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 한국어

    Skills you'll gain: Product Support, Help Desk Support, Technical Support, Technical Support and Services, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Incident Management, Personally Identifiable Information, Information Privacy

    Beginner · Course · 1 - 4 Weeks

1…427428429…540

In summary, here are 10 of our most popular technical support courses

  • Plan Projects Better: Tools, Time, and Agile Estimation: Coursera
  • Statistical Learning for Engineering Part 1: Northeastern University
  • Unreal Engine: Build Interactive Game Levels: EDUCBA
  • Django Foundations: Building Blogs and Social Web Apps: Packt
  • Mortgage Advisory and Property Valuation: EDUCBA
  • Google Sheets - Advanced Topics 日本語版: Google Cloud
  • Solve Common Issues: Coursera
  • Bookkeeping: Verify Financial Accuracy: Coursera
  • Agile Release Management for Scrum and Kanban Teams: Packt
  • Cloud Operations, Monitoring, and Automation with CloudStack: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok