Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Macquarie University
Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Security Management, Cyber Attacks, Cyber Operations, Threat Detection, Cybersecurity, Disaster Recovery, Event Monitoring, Threat Management, Cyber Security Assessment, Malware Protection, Crisis Intervention, Vulnerability Assessments, Triage, Technical Communication, Resilience, Record Keeping, Root Cause Analysis
★ 5 (7) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Private Equity, Financial Forecasting, Finance, Investment Banking, Financial Modeling, Business Valuation, Mergers & Acquisitions, Return On Investment, Forecasting, Case Studies, Cash Flow Forecasting, Financial Data, Risk Analysis, Financial Statement Analysis, Financial Analysis, Financial Statements, Loans, Cash Flows, Income Statement, Capital Markets
Mixed · Course · 1 - 3 Months

Skills you'll gain: Sprint Planning, Jira (Software), Scrum (Software Development), User Story, Meeting Facilitation, Backlogs, Agile Methodology, Project Planning, Project Estimation, Agile Project Management, Estimation, Agile Product Development, Agile Software Development, Collaborative Software, Work Breakdown Structure, Product Requirements, Workflow Management, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Customer Analysis, Customer Insights, Driving engagement, Sample Size Determination, Analytics, User Research, Product Management, Trend Analysis, Statistical Inference, Data-Driven Decision-Making, Unsupervised Learning, Analysis, Statistical Hypothesis Testing, Statistical Analysis, Performance Measurement, Scikit Learn (Machine Learning Library), Algorithms
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: B2B Sales, Overcoming Objections, Price Negotiation, Stakeholder Management, Stakeholder Engagement, Closing (Sales), Sales, Negotiation, Stakeholder Analysis, Sales Strategy, Performance Analysis, Root Cause Analysis, Value Propositions, Problem Solving, Communication, Decision Making
Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Newsletters, Governance, Event Planning, Event Management, Public Relations, Branding, Brand Strategy, Philanthropy, Fundraising, Stakeholder Communications, Stakeholder Management, Digital Media Strategy, Storytelling, Marketing and Public Relations, Media and Communications, Organizational Effectiveness, Organizational Leadership, Marketing, Marketing Strategy and Techniques, Operations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apple Service Certification, Knowledge of Apple Software, Knowledge of Apple Hardware, Security Controls, General Networking, Data Security, Wireless Networks, Configuration Management
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Backlogs, Workflow Management, Process Design, Business Process Automation, Slack (Software), Automation, AI Workflows, Process Improvement, Process Improvement and Optimization, AI Enablement, Project Management Software, No-Code Development, Kanban Principles, Agile Project Management, Agile Methodology, Maintainability, Governance, Project Documentation, Collaborative Software
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Content Performance Analysis, Web Analytics and SEO, Search Engine Optimization, Keyword Research, Data-Driven Marketing, Web Analytics, Content Optimization, Performance Analysis, Semantic Web, Performance Metric, Content Management Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Property and Real Estate, Mortgage Loans, Real Estate, Real Estate Transactions, Loan Origination, Lending and Underwriting, Loans, General Lending, Regulation and Legal Compliance, Loan Documentation, Registration, Financial Market, Legal Support, Securities (Finance), Market Trend, Finance, Financial Regulation, Financial Systems
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Industrial and Organizational Psychology, Self-Awareness, Professional Development, Personal Development, Personal Attributes, Behavior Management, Employee Engagement, Professionalism, Positivity, Growth Mindedness, Habit Formation, Psychology, Workplace inclusivity, Psychological Evaluations, Employee Relations, On-The-Job Training, Decision Making, Influencing, Surveys, Persuasive Communication
Mixed · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Public Key Infrastructure, Cryptography, Public Key Cryptography Standards (PKCS), Cryptographic Protocols, Encryption, Authentications, Data Encryption Standard, Advanced Encryption Standard (AES), Key Management, Network Protocols, Email Security, Cybersecurity, Network Security, Security Software, Data Integrity, Multi-Factor Authentication, Firewall
Intermediate · Course · 1 - 3 Months