Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Northeastern University
Skills you'll gain: Enterprise Architecture, Stakeholder Engagement, Resource Management, Project Risk Management, Risk Management, Stakeholder Management, Information Technology Architecture, Procurement, Resource Planning, Resource Allocation, IT Management, Risk Analysis, Purchasing, Project Management, Information Systems, Communication Planning, Management Information Systems, Risk Mitigation, Stakeholder Communications, Communication Strategies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Computer Graphic Techniques
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Google Gemini, Gemini, Google Workspace, Identity and Access Management, Application Performance Management, Gmail, AI powered creativity, AI Enablement, Collaborative Software, Cloud API, OAuth, LLM Application, Enterprise Application Management, Application Deployment, AI Integrations, Data Store, Retrieval-Augmented Generation, Software Installation, Data Access
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Gemini, Google Workspace, Data Access, Data Store, AI Integrations, OAuth, Data Storage, Collaborative Software, AI powered creativity, AI Enablement, Information Management, Enterprise Application Management, Application Programming Interface (API), System Configuration, Cloud API, Identity and Access Management, Data Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Animations, 3D Assets, 3D Modeling, Animation and Game Design, Computer Graphics, Computer Graphic Techniques, Performance Tuning, Video Game Development, Graphical Tools, Model Optimization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Estimation, Continuous Improvement Process, Agile Software Development, Forecasting
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Email Automation, Business Process Automation, Automation, Transaction Processing, Solution Architecture, Web Applications, Software Architecture, Maintainability, Data Import/Export, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Classification And Regression Tree (CART), Minitab, Decision Tree Learning, Regression Analysis, Predictive Modeling, Statistical Modeling, Business Analytics, Statistical Methods, Advanced Analytics, Logistic Regression, Data-Driven Decision-Making, Scatter Plots, Plot (Graphics), Model Evaluation, Exploratory Data Analysis, Statistical Analysis, Case Studies, Responsible AI
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Extensible Languages and XML
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Cost Management, Project Schedules, Scope Management, Scheduling, Project Planning, Systems Development, Timelines, Requirements Management, Cost Estimation, Business Planning, Systems Analysis, Agile Project Management, Project Portfolio Management, Quality Management, IT Management, Information Systems, Strategic Planning, Project Management, Agile Methodology, Systems Thinking
Mixed · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Database Management Systems, Cloud-Based Integration, Cloud Applications, Operational Databases
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, MLOps (Machine Learning Operations), Application Performance Management, AI Integrations, Site Reliability Engineering, AI Workflows, Continuous Monitoring, Performance Analysis, Event-Driven Programming
Intermediate · Course · 1 - 4 Weeks