Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Workflow Management, Data Entry, Organizational Skills, Process Management, Operational Efficiency, Project Management Software, Editing, Collaborative Software, Data Management
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Enterprise Architecture, Stakeholder Engagement, Resource Management, Project Risk Management, Risk Management, Stakeholder Management, Information Technology Architecture, Procurement, Resource Planning, Resource Allocation, IT Management, Risk Analysis, Purchasing, Project Management, Information Systems, Communication Planning, Management Information Systems, Risk Mitigation, Stakeholder Communications, Communication Strategies
Mixed · Course · 1 - 3 Months

Skills you'll gain: UI Components, Swift Programming, iOS Development, User Interface (UI), Mobile Development, Application Development, Interactive Design, Application Design, Model View Controller, User Interface and User Experience (UI/UX) Design, Application Programming Interface (API), Software Design, Restful API, Animations, Typography, Data Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics)
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard, Dashboard Creation, User Feedback, Data Presentation, Data Storytelling, Data Visualization, Organizational Skills, Usability Testing, Data-Driven Decision-Making, Team Performance Management, Constructive Feedback, Project Performance, Prioritization, Project Scoping, Jira (Software), Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Classification And Regression Tree (CART), Minitab, Decision Tree Learning, Regression Analysis, Predictive Modeling, Statistical Modeling, Business Analytics, Statistical Methods, Advanced Analytics, Logistic Regression, Data-Driven Decision-Making, Scatter Plots, Plot (Graphics), Model Evaluation, Exploratory Data Analysis, Statistical Analysis, Case Studies, Responsible AI
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Video Game Development, Post-Production, Game Design, Unity Engine, User Interface (UI), Application Deployment, UI Components, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Music
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Management Reporting, Performance Reporting, Report Writing, Milestones (Project Management), Project Performance, Agile Methodology, User Feedback, Performance Metric, Key Performance Indicators (KPIs), Concision, Data-Driven Decision-Making, Data Visualization, Stakeholder Management, Real Time Data, Stakeholder Communications, Risk Management, Decision Making
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Role-Based Access Control (RBAC), Authorization (Computing), Identity and Access Management, Scalability, Data Access, Security Controls, User Provisioning, Security Management, Collaborative Software, Content Management, Data Security, Data Management, Data Governance, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Organizational Skills, Workflow Management, Project Management Software, Collaborative Software, Kanban Principles, Project Management, Data Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Security Information and Event Management (SIEM), Data Transformation, Unstructured Data, Anomaly Detection, Data Integration, Event Monitoring, Scalability, Data Modeling, Continuous Monitoring, System Monitoring, Data Visualization
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Collaboration, Team Building, Team Collaboration, Teamwork, Sprint Retrospectives, Cross-Functional Collaboration, User Feedback, Employee Surveys, Process Improvement, Discussion Facilitation, Document Management, Performance Analysis, People Analytics, Editing, Decision Making
Intermediate · Course · 1 - 4 Weeks