Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Responsible AI, Key Performance Indicators (KPIs), Cross-Functional Collaboration, Performance Measurement, Team Oriented, Cross-Functional Team Leadership, Compliance Management, Dashboard, Accountability, Continuous Monitoring, Regulatory Compliance, Dashboard Creation, Data Ethics, Governance Risk Management and Compliance, Governance, Performance Metric, Accountability Frameworks, Compliance Reporting, Regulatory Requirements, Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diversity and Inclusion, Empathy, Diversity Equity and Inclusion Initiatives, Human Resource Policies, Business Leadership, Team Management, Interpersonal Communications, Non-Verbal Communication, De-escalation Techniques, Management Training And Development, Team Performance Management, Business Transformation, Rapport Building, Empathy & Emotional Intelligence, Emotional Intelligence, Strategic Leadership, Organizational Leadership, Communication, Sales, Marketing Strategies
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft PowerPoint, Presentations, Animations, Data Visualization, Productivity Software, Data Sharing, Technical Communication, Security Controls, Collaborative Software, Graphic and Visual Design, User Interface (UI), Graphics Software
Mixed · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Salesforce Development, Version Control, Git (Version Control System), Culture Transformation, CI/CD, GitHub, Devops Tools, DevOps, Continuous Integration, Development Testing, Software Development Tools, Test Automation, Continuous Delivery, Application Deployment, Workflow Management, Release Management, Package and Software Management, Automation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Windows PowerShell, Web Services, Scripting, Remote Access Systems, Shell Script, Simple Object Access Protocol (SOAP), Debugging, IT Automation, Scripting Languages, .NET Framework, Restful API, Microsoft Windows, Data Structures, Programming Principles, Windows Servers, Object Oriented Programming (OOP), Computational Logic, User Interface (UI)
Beginner · Course · 3 - 6 Months

The Expert Academy
Skills you'll gain: Sales Presentations, Sales Process, Sales Pipelines, Selling Techniques, Virtual Teams, Sales, Presentations, Lead Generation, Workflow Management, Prospecting and Qualification, Sales Strategy, Sales Management, Professional Networking, Driving engagement, Customer Relationship Building, Persuasive Communication, Social Media Campaigns, Communication, Relationship Building, Digital Communications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Software Development Methodologies, Scheduling, Stakeholder Engagement, Scope Management, Team Management, Project Schedules, Systems Development Life Cycle, Stakeholder Management, Agile Software Development, Team Performance Management, Project Scoping, Project Management, Project Risk Management, Change Control, Team Leadership, Organizational Leadership, Risk Management, Timelines, Project Management Life Cycle, Agile Project Management
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Backlogs, Agile Project Management, Agile Software Development, Agile Product Development, Agile Methodology, Team Building, Team Oriented, Product Management, Project Management, Team Management, Project Management Life Cycle, Cross-Functional Collaboration, Case Studies, Meeting Facilitation, Prioritization, Continuous Improvement Process, Product Development, Discussion Facilitation, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Stakeholder Communications, Stakeholder Engagement, Strategic Communication, Data Presentation, Data-Driven Decision-Making, Data Analysis, Business Communication, Model Evaluation, Responsible AI, Applied Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Fund Accounting, Accounting Systems, Specialized Accounting, Reconciliation, Accounting and Finance Software, Accounting, Workflow Management, Financial Services, Automation, Financial Accounting, Verification And Validation, Financial Data, Finance, Operational Efficiency
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Webhook Security, AI Integrations, Application Programming Interface (API), Restful API, Generative AI Agents, Prompt Engineering, Node.JS, Natural Language Processing, Model Evaluation, Scenario Testing, Debugging, Performance Tuning, Model Optimization, Real Time Data, Quality Assurance, Routing Protocols, Data Import/Export, Classification Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Anomaly Detection, Dashboard Creation, Statistical Reporting, Real Time Data, Data Analysis, Data Visualization Software, System Configuration, Analytical Skills, Data Processing, Data Cleansing, Distributed Computing, Data Import/Export, Configuration Management
Beginner · Course · 1 - 4 Weeks