
Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics
★ 4.9 (10) · Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Data Security, Data Access, Customer Relationship Management (CRM) Software, Security Controls, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Personalized Service, Workflow Management, Process Development, Process Design, Lead Generation, Business Process Automation, Cloud Computing, Automation
★ 4.6 (32) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Influencing, Employee Coaching, Coaching, Leadership, Communication, Employee Performance Management, Leadership and Management, Leadership Development, Team Leadership, Organizational Leadership, Performance Management, Strategic Decision-Making, Motivational Skills, Decision Making, Team Performance Management, Constructive Feedback, Culture Transformation, Team Collaboration, Relationship Management, Relationship Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Logistics Management, Customer Service, Logistics, Inventory Management, Order Delivery, Transportation, Supply Chain, and Logistics, Inventory Control, Inventory Management System, Supply Chain, Supply Chain Systems, Customer experience improvement, Materials Management, Customer experience strategy (CX), Service Level, Supply Chain Planning, Marketing Operations, Service Improvement, Operational Efficiency
★ 4.8 (25) · Intermediate · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Advocacy, Customer Insights, Customer experience strategy (CX), Customer Engagement, Customer Relationship Building, Customer Relationship Management, Customer Success Management, Customer Analysis, Customer Service, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing, Culture Transformation, Cost Reduction
★ 4.7 (58) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment
★ 4.2 (27) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Video Editing, Storyboarding, Storytelling, Video Production, Instagram, Content Creation, Videography, Social Media Content, Visual Storytelling, Editing, Media Production, TikTok, Driving engagement, Writing, Creativity, Adaptability
★ 3.3 (10) · Beginner · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Git (Version Control System), Version Control, Software Versioning, Command-Line Interface, Software Installation
★ 4.8 (36) · Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Constructive Feedback, Talent Management, Employee Retention, Employee Coaching, Talent Recruitment, Talent Acquisition, Workforce Development, People Development, Adaptability, Employee Engagement, Recruitment, Management Training And Development, Training and Development, Recruitment Strategies, Employee Performance Management, Recognizing Others, Willingness To Learn, Coaching, Drive Engagement, Lifelong Learning
★ 4.8 (9) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Angular, Test Driven Development (TDD), Web Components, Unit Testing, Development Testing, Web Design and Development, HTML and CSS, Web Development, Test Script Development, Software Testing, Cascading Style Sheets (CSS), Web Applications, Front-End Web Development, JavaScript Frameworks, Hypertext Markup Language (HTML), Development Environment, UI Components, Application Frameworks, Javascript, Data Persistence
★ 4.3 (41) · Intermediate · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Team Motivation, Team Management, Clinical Leadership, Patient Communication, Team Performance Management, Team Leadership, Constructive Feedback, Team Building, Emotional Intelligence, Conflict Management, Healthcare Project Management, Empathy & Emotional Intelligence, Decision Making, Communication Strategies, Project Management, Leadership and Management, Self-Awareness, Leadership, Communication, Health Care
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, AI Enablement, Cross-Functional Collaboration, Incident Management, Prompt Patterns, Coordinating, Prompt Engineering, Cybersecurity, AI Personalization, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Performance Analysis, Developing Training Materials
★ 4.9 (31) · Beginner · Course · 1 - 4 Weeks