• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • C

    Coursera

    GenAI for Paralegals: Streamlining Legal Drafting

    Skills you'll gain: Legal Technology, Legal Research, Responsible AI, Data Ethics, Generative AI, AI literacy, Workflow Management, Operational Efficiency, AI Workflows, AI Integrations, Automation, Data Security

    4.2
    Rating, 4.2 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    Change Management and Organizational Transformation

    Skills you'll gain: Organizational Change, Business Transformation, Mergers & Acquisitions, Change Management, Organizational Development, Digital Transformation, Culture Transformation, Agile Methodology, Scaled Agile Framework, Adaptability, Organizational Leadership, Organizational Strategy, Business Leadership, Organizational Effectiveness, Strategic Planning, Technology Strategies, Organizational Structure, Innovation, Leadership, Business Strategy

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Information Systems Operations and Business Resiliency

    Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Database Software, Asset Management, Disaster Recovery, Business Continuity Planning, Data Management, Database Management, Business Continuity, Service Level, Information Technology Operations, IT Service Management, Incident Response, Security Controls, Information Systems, IT Infrastructure, IT Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • B

    Berklee

    Touring 101 for Musicians

    Skills you'll gain: Marketing Budgets, Marketing Planning, Performance Metric, Marketing Strategies, Performance Measurement, Marketing, Music Performance, Sales Presentations, Goal Setting, Customer Engagement, Drive Engagement, Booking (Sales), Promotional Strategies, Event Marketing, Content Marketing, Professional Networking, Music, Talent Management

    Beginner · Course · 1 - 4 Weeks

  • P

    Pearson

    Full-Stack React with Spring Boot: Unit 3

    Skills you'll gain: Frontend Integration, Restful API, Full-Stack Web Development, React.js, Application Programming Interface (API), Web Services, Spring Boot, Front-End Web Development, Web Applications, MongoDB, UI Components, NoSQL, Data Persistence, Data Access

    Intermediate · Course · 1 - 4 Weeks

  • H

    Harvard Business Review

    Boost Your Business Skills

    Skills you'll gain: Business Planning, Operating Budget, Budget Management, Business Strategy, Resource Allocation, Budgeting, Resource Management, Marketing Operations, Project Planning, Organizational Strategy, Marketing Strategies, Capital Budgeting, Variance Analysis, Competitive Analysis, Financial Planning, Goal Setting, Finance

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Sales Foundations 101: Core Techniques for Success

    Skills you'll gain: Sales Enablement, Sales Management, Sales, Oral Expression, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Marketing Effectiveness, Verbal Communication Skills, Persuasive Communication, Sales Process, Overcoming Objections, Business

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Beginner · Specialization · 1 - 3 Months

  • N

    National Taiwan University

    商管研究中的賽局分析(二):資訊經濟學 (Game Theoretic Analysis for Business Research (2))

    Skills you'll gain: Supply Chain Management, Game Theory, Economics, Business Research, Forecasting, Competitive Analysis, Business Analysis, Business Strategy, Business Modeling, Strategic Decision-Making, Business Risk Management, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    22 reviews

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Sheets - Advanced Topics en español

    Skills you'll gain: Google Sheets, Spreadsheet Software, Google Workspace, Data Visualization, Case Studies, Productivity Software, Data Integration, Automation, Data Validation, Business Solutions

    4.7
    Rating, 4.7 out of 5 stars
    ·
    65 reviews

    Intermediate · Course · 1 - 3 Months

  • B

    Birla Institute of Technology & Science, Pilani

    Mastering Android App Development

    Skills you'll gain: Android Jetpack, Mobile Development Tools, Extensible Markup Language (XML), Data Management, Application Programming Interface (API)

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Legal Document Management

    Skills you'll gain: Legal Technology, Document Management, Generative AI, AI Workflows, Compliance Management, AI Integrations, Contract Management, Automation, Contract Review

    3.5
    Rating, 3.5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Applied Machine Learning: Techniques and Applications

    Skills you'll gain: Computer Vision, Model Evaluation, Supervised Learning, Image Analysis, Data Preprocessing, Applied Machine Learning, Machine Learning Methods, Feature Engineering, Machine Learning Algorithms, Data Processing, Model Training, Model Optimization, Machine Learning, Data Cleansing, Scikit Learn (Machine Learning Library), Machine Learning Software, Data Integration, Data Transformation, Classification Algorithms, Dimensionality Reduction

    3.7
    Rating, 3.7 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

1…486487488…834

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • GenAI for Paralegals: Streamlining Legal Drafting: Coursera
  • Change Management and Organizational Transformation: John Wiley & Sons
  • Information Systems Operations and Business Resiliency: Packt
  • Touring 101 for Musicians: Berklee
  • Full-Stack React with Spring Boot: Unit 3: Pearson
  • Boost Your Business Skills : Harvard Business Review
  • Sales Foundations 101: Core Techniques for Success: EDUCBA
  • 商管研究中的賽局分析(二):資訊經濟學 (Game Theoretic Analysis for Business Research (2)): National Taiwan University
  • Google Sheets - Advanced Topics en español: Google Cloud
  • Mastering Android App Development: Birla Institute of Technology & Science, Pilani

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok