Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

John Wiley & Sons
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Generative AI Agents, Sales, Sales Enablement, Sales Strategy, Customer Relationship Management (CRM) Software, Email Automation, Sales Process, Customer Relationship Management, Prioritization, Personalized Campaigns, AI Personalization, AI Enablement, Calendar Management, AI Workflows, AI Integrations, Business Ethics, Responsible AI, Artificial Intelligence
Beginner · Course · 3 - 6 Months

Skills you'll gain: Project Schedules, Earned Value Management, Work Breakdown Structure, Project Controls, Resource Planning, Scheduling, Performance Measurement, Project Management Software, Calendar Management, Resource Allocation, Project Risk Management, Project Management, Project Performance, Performance Metric, Performance Analysis, Project Scoping, Timelines, Project Coordination, Cost Management, Risk Management
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: B2B Sales, Overcoming Objections, Price Negotiation, Stakeholder Management, Stakeholder Engagement, Closing (Sales), Sales, Negotiation, Stakeholder Analysis, Sales Strategy, Performance Analysis, Root Cause Analysis, Value Propositions, Problem Solving, Communication, Decision Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Revenue Forecasting, Financial Statement Analysis, Financial Statements, Pharmaceuticals, Financial Modeling, Financial Analysis, Pharmaceutical Sales, Fixed Asset, Working Capital, Business Valuation, Profit and Loss (P&L) Management, Balance Sheet, Financial Forecasting, Forecasting, Investment Management, Cash Flow Forecasting, Cash Flows, Depreciation
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Security Controls, Multi-Factor Authentication, Security Management, Authorization (Computing), User Accounts, Content Management Systems, User Provisioning, Identity and Access Management, Data Security, Authentications, Data Management, Data Access, IT Security Architecture, Encryption
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Email Marketing, Target Audience, Campaign Management, Direct Marketing, Marketing Strategy and Techniques, Marketing Effectiveness, Advertising Mail, Data-Driven Marketing, Campaign Planning, Personalized Campaigns, Responsive Web Design, Consumer Behaviour, Marketing Analytics, Performance Measurement, Information Privacy, Law, Regulation, and Compliance
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Project Management Software, Workflow Management, Project Management, Project Implementation, Project Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Modeling, Case Studies, Mergers & Acquisitions, Investment Management, Financial Analysis, Cost Accounting, Business Valuation, Investment Banking, Financial Statement Analysis, Business Modeling, Risk Modeling, Performance Analysis, Financial Reporting, Corporate Strategy, Financial Statements, Cash Flow Forecasting, Strategic Decision-Making, Corporate Finance, Business Strategy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Keyword Research, Web Analytics and SEO, Content Strategy, Content Optimization, Google Analytics, Content Creation, Digital Marketing, Content Marketing, Marketing, Web Analytics, Multimedia, Digital Marketing Tools, Business Planning, Public Relations
Beginner · Course · 3 - 6 Months

Skills you'll gain: Variance Analysis, Performance Measurement, Performance Reporting, Management Reporting, Budgeting, Financial Data, Performance Analysis, Financial Reporting, Business Metrics, Financial Analysis, Management Accounting, Cost Control, Cost Accounting, Performance Metric, Profit and Loss (P&L) Management, Operational Performance Management, Key Performance Indicators (KPIs), Customer Analysis, Operating Budget, Finance
Mixed · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: PyTorch (Machine Learning Library), Applied Machine Learning, Unsupervised Learning, Reinforcement Learning, Supervised Learning, Machine Learning Algorithms, Machine Learning Methods, Dimensionality Reduction, Statistical Machine Learning, Machine Learning, Machine Learning Software, Convolutional Neural Networks, Artificial Neural Networks, Deep Learning, Decision Tree Learning, Classification Algorithms, Autoencoders, Predictive Modeling, Model Optimization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Windows PowerShell, Web Services, Scripting, Remote Access Systems, Shell Script, Simple Object Access Protocol (SOAP), Debugging, IT Automation, Scripting Languages, .NET Framework, Restful API, Microsoft Windows, Data Structures, Programming Principles, Windows Servers, Object Oriented Programming (OOP), Computational Logic, User Interface (UI)
Beginner · Course · 3 - 6 Months