Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Apple software proficiency, Apple iOS, Enterprise Application Management, Apple Hardware proficiency, Application Deployment, Mobile Security, Network Support, Endpoint Security, Cloud Management, Mac OS, Identity and Access Management, System Configuration, Data Security

Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, AI Orchestration, Large Language Modeling, AI Enablement, Self Service Technologies, ChatGPT, Training Programs, LLM Application, Artificial Intelligence, Innovation

Skills you'll gain: Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, Desktop Support, Computer Networking, General Networking, Operating Systems, Wireless Networks

Skills you'll gain: AI Workflows, Salesforce, AI Security, Responsible AI, Data Ethics, AI Enablement, Customer Relationship Management, Generative AI, Predictive Modeling, Data Security, Data Modeling, Large Language Modeling

Skills you'll gain: Apple iOS, Apple Xcode, Swift Programming, iOS Development, Core Data (Software), Mobile Development, Secure Coding, User Interface (UI), Application Deployment, Scalability, User Interface (UI) Design, UI Components, Debugging, Data Persistence, Data Management, Model View Controller, Performance Tuning, Programming Principles, Application Programming Interface (API), Application Security

Skills you'll gain: Information Technology Operations, Technical Support and Services, Scripting, Network Troubleshooting, Wireless Networks

Skills you'll gain: Cloud-Native Computing, Serverless Computing, Cloud Applications, Kubernetes, Cloud Development, DevOps, Cloud Platforms, Cloud Deployment, Containerization, Cloud Computing Architecture, Cloud Computing, Cloud Management, Cloud Infrastructure, Application Deployment, Cloud Security, Scalability

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Organizational Strategy, Professional Networking, Value Propositions, Business Operations, Continuous Improvement Process

Skills you'll gain: Cloud Security, Network Security, Network Architecture, Data Security, Application Security, Cloud Computing, Operating Systems, Linux, Firewall, Distributed Denial-Of-Service (DDoS) Attacks, Encryption

Skills you'll gain: Endpoint Security, Mobile Security, Cloud Security, Application Security, Cloud Deployment, Malware Protection, Information Systems Security, Virtual Machines, Virtualization, Firewall, Intrusion Detection and Prevention, Security Awareness, Containerization, User Provisioning

Skills you'll gain: Hospitality Services, Performance Measurement, Team Leadership, Cleanliness, Auditing