
Skills you'll gain: Command-Line Interface, Network Troubleshooting, TCP/IP, Wireless Networks, Local Area Networks, System Support, Linux Commands, Desktop Support, Network Monitoring, Virtual Private Networks (VPN), Operating System Administration, Network Administration, Dynamic Host Configuration Protocol (DHCP), Hardware Troubleshooting, Network Infrastructure, General Networking, VPN Clients, Network Protocols, Remote Access Systems, Network Routers
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Azure, Virtual Machines, Scalability, Cloud Platforms, Cloud Computing, Cloud Services, Cloud Infrastructure, Virtual Networking, Cloud Solutions, Cloud Deployment, Kubernetes, Cloud Security, Network Security, Network Routing, Load Balancing, Infrastructure Security, Operating System Administration, Identity and Access Management, Security Information and Event Management (SIEM)
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Health Technology, Information Technology, Health Care, Information Technology Operations, Issue Tracking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, End User Training and Support, AI literacy, Technical Support, AI Integrations, Data Ethics, Automation
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Servers, Technical Support and Services, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Remote Access Systems, Network Protocols, Network Security, Operating Systems, Package and Software Management, System Configuration, DevOps, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Display Devices, TCP/IP, Virtual Local Area Network (VLAN), Operating System Administration, Hardware Troubleshooting, Mac OS, Microsoft Windows, General Networking, Technical Support and Services, Technical Support, Network Infrastructure, System Support, Local Area Networks, Network Protocols, Knowledge of Apple Software
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Business Metrics, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
Beginner · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Computer Science, Debugging, Development Environment, Computer Systems, Web Applications, Arithmetic, Computer Literacy, General Networking, Javascript, Network Security, Computer Networking, Application Security, Computational Thinking, Computer Programming Tools, Applied Mathematics, Computer Graphics, Computer Programming, General Mathematics, Numerical Analysis, Problem Solving
Build toward a degree
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Information Systems Security, Information Technology, Security Software, Malware Protection, Data Security, Encryption, Security Awareness, Endpoint Security, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Image Analysis, Computer Vision, Model Evaluation, Analysis, Failure Mode And Effects Analysis, Root Cause Analysis, Scientific Visualization, Data Visualization, Correlation Analysis, Quality Assurance, Statistical Reporting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Fine-tuning, Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Agentic Workflows, Decision Intelligence, Test Case, Agentic systems, User Interface (UI), Performance Testing, Model Training, Applied Machine Learning, Artificial Intelligence, Model Optimization, Machine Learning Algorithms, Classification Algorithms, Decision Support Systems, Model Evaluation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Desktop Support, Test Equipment, Computer Hardware, Technical Support and Services, Network Support, Technical Support, System Support, Data Maintenance, IT Infrastructure, Peripheral Devices, Computer Displays, Data Storage, Information Technology, Test Tools
Intermediate · Course · 1 - 4 Weeks