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  2. It Service Management

Results for "it service management"


  • P

    Packt

    Universal Service Desk (USD) for Enterprise IT Services

    Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Intranet, Help Desk Support, Systems Integration, Operations, Account Management, Virtual Environment

    Intermediate · Course · 3 - 6 Months

  • P

    Packt

    IT Governance: Mastering Security & Risk Management

    Skills you'll gain: ISO/IEC 27001, Security Controls, Security Management, Cryptography, Governance, Cyber Governance, Computer Security Incident Management, Business Continuity, Incident Response, Governance Risk Management and Compliance, Incident Management, Information Systems Security, Supplier Risk Management, Data Security, Cybersecurity, Compliance Management, Cyber Attacks, Cyber Security Strategy, IT Service Management, Risk Management

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
  • E

    EDUCBA

    Master Nagios XI: Monitor, Configure & Optimize IT Systems

    Skills you'll gain: System Monitoring, Network Monitoring, System Configuration, IT Management, Dashboard Creation, Linux, System Implementation, User Accounts, Software Installation, User Interface (UI), File Transfer Protocol (FTP), Environment

    Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Minnesota

    IS/IT Governance

    Skills you'll gain: Change Management, Information Technology, Portfolio Management, Governance, Investment Management, Resource Allocation, Return On Investment, Risk Analysis

    4.7 stars, 756 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (756) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Cisco Learning and Certifications

    Network Management Approaches

    Skills you'll gain: Network Performance Management, Network Monitoring, Network Administration, Network Troubleshooting, Network Security, Command-Line Interface, Application Programming Interface (API), Configuration Management

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    SkillUp

    Managing Windows Servers, Virtualization, & Containerization

    Skills you'll gain: Windows Servers, Hyper-V, Microsoft Servers, Containerization, Kubernetes, Docker (Software), Servers, Virtualization and Virtual Machines, Virtualization, Virtual Machines, Server Administration, Hybrid Cloud Computing, Microsoft Azure, Operating System Administration, Infrastructure As A Service (IaaS), Cloud Management, Systems Administration

    5 stars, 9 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 5 (9) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Networking, Virtualization, and Service Management in Linux

    Skills you'll gain: Linux Administration, Operating System Administration, Linux, Virtualization, Systems Administration, Containerization, Virtualization and Virtual Machines, Command-Line Interface, Application Deployment, Virtual Machines, Virtual Networking, File Management, OS Process Management, Service Management, User Accounts

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Integrated Measurement KPIs and Metrics for ITSM

    Skills you'll gain: Operational Efficiency, IT Service Management, Key Performance Indicators (KPIs), Performance Measurement, Performance Metric, Stakeholder Communications, Business Metrics, Process Improvement, Service Improvement, Performance Management, Performance Improvement, Data Analysis, Communication Strategies, Continuous Improvement Process

    Intermediate · Course · 3 - 6 Months

  • B

    Board Infinity

    Cloud Automation and Infrastructure Management

    Skills you'll gain: Hybrid Cloud Computing, vCenter Server, VMware ESX Servers, Cloud Management, NSX-T Network Virtualization, Virtual Machines, Cloud Platforms, Cloud Infrastructure, IT Automation, Cloud Computing, Cloud Technologies, Automation, Scripting, Performance Tuning, Application Programming Interface (API), System Monitoring

    Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Managing IT Project Scope, Schedule, and Resources

    Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Stakeholder Management, Resource Management, Work Breakdown Structure, Cost Estimation, Resource Utilization, Requirements Management, Timelines, Resource Allocation, Budgeting, Stakeholder Communications, Performance Metric, Milestones (Project Management), Project Management

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    IBM

    Linux System Administration with IBM Power Systems

    Skills you'll gain: Linux Administration, Linux Servers, Red Hat Enterprise Linux, Linux, Operating System Administration, Linux Commands, Virtualization, Systems Administration, Cloud Computing, System Monitoring, Software Installation

    4.6 stars, 140 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (140) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • L

    LearnKartS

    Information Security Incident Management

    Skills you'll gain: Incident Management, Incident Response, Computer Security Incident Management, Disaster Recovery, Business Continuity, Threat Management, Crisis Management, Business Continuity Planning, Gap Analysis, Performance Improvement, Continuous Improvement Process, Investigation, Governance Risk Management and Compliance, Risk Mitigation, Team Management

    Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
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