
Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Email Marketing, Data Mapping, Marketing Automation, Data Validation, Customer Relationship Management, Gmail, Email Automation, Marketing Effectiveness, Data Integration, Marketing, Customer Data Management, Personalized Campaigns, Data Quality, Data Import/Export, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: AI Personalization, Personalized Campaigns, Cross-Channel Marketing, Brand Marketing, AI powered creativity, Content Performance Analysis, Marketing Strategies, Marketing Effectiveness, Campaign Planning, Advertising Campaigns, Data-Driven Marketing, Marketing Automation, Digital Brand Strategy, Campaign Management, Performance marketing, AI Enablement, Performance Analysis, AI Integrations, Information Privacy, Generative AI
Advanced · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Prompt Patterns, Generative Model Architectures, Personalized Campaigns, Data-Driven Marketing, Strategic Marketing, AI Enablement, AI literacy, Email Automation, Driving engagement, Data Ethics, Customer experience improvement, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Responsible AI, Augmented and Virtual Reality (AR/VR), Content Creation, Machine Learning, Data Synthesis, Image Analysis
★ 4.7 (12K) · Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Canva (Software), Content Performance Analysis, Collaborative Software, Content Scheduling, Personalized Campaigns, Data-Driven Marketing, Marketing Strategies, Marketing Design, AI Personalization, Marketing Automation, Social Media Campaigns, Content Optimization, Motion Graphics, Campaign Planning, Content Creation, Digital Publishing, Campaign Management, AI Enablement, Social Media Content, A/B Testing
Advanced · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering Tools, Generative AI, AI Enablement, Performance Analysis, Strategic Leadership, AI literacy, Performance Measurement, Initiative and Leadership, LLM Application, Branding, AI powered creativity, Prompt Patterns, Leadership, Cybersecurity, Strategic Thinking, Decision Intelligence, Computer Security Awareness Training, Prompt Engineering, AI Personalization, Business
Beginner · Specialization · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: Large Language Modeling, Customer Insights, Online Advertising, Digital Advertising, Marketing Planning, ChatGPT, Branding, Marketing Strategies, Design Thinking, Keyword Research, AI Product Strategy, Brand Marketing, Brand Awareness, Brand Strategy, Digital Marketing, Generative AI, Personalized Service, AI Personalization, Customer Communications Management, Machine Learning
★ 4.3 (153) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Generative AI, Fraud detection, Generative Model Architectures, AI Personalization, Generative Adversarial Networks (GANs), Regulatory Compliance, AI Product Strategy, Predictive Analytics, Financial Services, Financial Regulations, Personalized Service, Payroll Reporting, Financial Forecasting, Financial Trading, Market Data, Financial Reporting, Prompt Engineering, FinTech, Compliance Management, Artificial Intelligence
★ 3.8 (83) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Sales Prospecting, Prospecting and Qualification, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Data Integrity, Personally Identifiable Information, Data-Driven Marketing, Data Management, Predictive Analytics
★ 3.9 (7) · Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Campaign Planning, Social Media Content, Data-Driven Marketing, Social Media Strategy, Personalized Campaigns, Social Media Campaigns, Social Media Marketing, Campaign Management, Content Performance Analysis, Social Media Management, Content Creation, AI Personalization, Content Optimization, Social Media Analytics, AI literacy, Marketing Strategies, Content Strategy, Generative AI, Persona Development, Data Analysis
Intermediate · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Data Ethics, AI Personalization, Responsible AI, Agentic systems, Artificial Intelligence, Robotics, Automation, Emerging Technologies, Augmented and Virtual Reality (AR/VR), Innovation, Legal Risk, Predictive Analytics, Law, Regulation, and Compliance, Regulation and Legal Compliance, Cognitive flexibility, Governance, Case Studies, Investment Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Social Media, Social Media Marketing, Social Media Management, Social Media Strategy, Social Media Content, Social Media Campaigns, Marketing Strategies, Content Performance Analysis, Data-Driven Marketing, Social Media Analytics, Campaign Management, Marketing Effectiveness, Email Marketing, Marketing Analytics, Digital Marketing, Marketing Planning, Marketing, Strategic Marketing, UI/UX Strategy, Brand Management
★ 4.5 (35) · Beginner · Specialization · 1 - 3 Months