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  2. Service Level Agreement

Results for "service level agreement"


  • E

    EDUCBA

    ITIL V4 Details of Four Dimensions of Service Management

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Organizational Structure, Information Management, Supplier Relationship Management

    4.8 stars, 138 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (138) · Intermediate · Course · 1 - 4 Weeks

  • M

    Microsoft

    Team Effectiveness

    Skills you'll gain: Constructive Feedback, Customer Service, Team Performance Management, Team Oriented, Customer experience improvement, Service Improvement, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Customer Relationship Management, Peer Review, Process Design, Performance Analysis, Dashboard, Report Writing, Drive Engagement, Data Analysis, Business Communication

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer experience improvement, Customer Analysis, Process Design, Journey Mapping, Customer Support, Business Process, Marketing

    4.5 stars, 42 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Architect Resilient LLM Microservices for Scale

    Skills you'll gain: LLM Application, Microservices, Failure Analysis, Configuration Management, Cloud Computing Architecture, Cloud Deployment, Application Deployment, Scalability, Software Design, Solution Architecture, Cloud-Native Computing, Site Reliability Engineering, Systems Architecture, Software Architecture, Package and Software Management, Service Recovery, Software Documentation, Reliability

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Universal Service Desk (USD) for Enterprise IT Services

    Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Intranet, Help Desk Support, Systems Integration, Operations, Account Management, Virtual Environment

    Intermediate · Course · 3 - 6 Months

  • U

    University of Alberta

    Service-Oriented Architecture

    Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), JSON, Android Development

    4.5 stars, 600 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (600) · Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    ITIL V4 Brief Overview of Management and Practices

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, IT Management, Information Technology Architecture, Service Management, Security Management, IT Infrastructure

    4.8 stars, 192 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (192) · Intermediate · Course · 1 - 4 Weeks

  • S

    SkillUp

    Servicemembers Civil Relief Act and Military Lending Act

    Skills you'll gain: Compliance Management, Financial Regulation, Regulatory Compliance, Compliance Training, Military Standards And Specifications, Financial Regulations, Bank Regulations, Law, Regulation, and Compliance, Record Keeping, Financial Services, Accountability, Asset Protection, Insurance, Verification And Validation

    Beginner · Course · 1 - 4 Weeks

  • Q

    Queen Mary University of London

    Cloud Computing Law

    Skills you'll gain: General Data Protection Regulation (GDPR), Cloud Services, Legal Risk, Cloud Computing, Tax, Tax Laws, Law, Regulation, and Compliance, Intellectual Property, Cloud Security, Personally Identifiable Information, Tax Compliance, Regulation and Legal Compliance, Information Privacy, Contract Negotiation, Cloud Storage, Vendor Contracts, Contract Review, Income Tax, Data Access, Cybersecurity

    4.9 stars, 189 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.9 (189) · Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Unlocking Oracle Exadata Database Service in OCI

    Skills you'll gain: Oracle Cloud, Oracle Databases, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Security Controls, Cloud Deployment, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • I

    IESE Business School

    How to Build an Effective Service Company

    Skills you'll gain: Lean Methodologies, Workforce Management, Service Improvement, Operations Management, Process Optimization, Service Management, Operational Efficiency, Capacity Management

    4.4 stars, 25 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.4 (25) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Advanced Data Testing for Quality at Scale

    Skills you'll gain: Application Lifecycle Management, Azure DevOps, CI/CD, DevOps, Data Validation, Data Governance, Data Quality, Test Automation, Apache Airflow, Extract, Transform, Load, SQL

    Advanced · Course · 1 - 4 Weeks

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