
Skills you'll gain: Service Management, Information Technology Infrastructure Library, Organizational Structure, Information Management, Supplier Relationship Management
★ 4.8 (138) · Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Constructive Feedback, Customer Service, Team Performance Management, Team Oriented, Customer experience improvement, Service Improvement, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Customer Relationship Management, Peer Review, Process Design, Performance Analysis, Dashboard, Report Writing, Drive Engagement, Data Analysis, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Customer Analysis, Process Design, Journey Mapping, Customer Support, Business Process, Marketing
★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: LLM Application, Microservices, Failure Analysis, Configuration Management, Cloud Computing Architecture, Cloud Deployment, Application Deployment, Scalability, Software Design, Solution Architecture, Cloud-Native Computing, Site Reliability Engineering, Systems Architecture, Software Architecture, Package and Software Management, Service Recovery, Software Documentation, Reliability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Intranet, Help Desk Support, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

University of Alberta
Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), JSON, Android Development
★ 4.5 (600) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, IT Management, Information Technology Architecture, Service Management, Security Management, IT Infrastructure
★ 4.8 (192) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Compliance Management, Financial Regulation, Regulatory Compliance, Compliance Training, Military Standards And Specifications, Financial Regulations, Bank Regulations, Law, Regulation, and Compliance, Record Keeping, Financial Services, Accountability, Asset Protection, Insurance, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: General Data Protection Regulation (GDPR), Cloud Services, Legal Risk, Cloud Computing, Tax, Tax Laws, Law, Regulation, and Compliance, Intellectual Property, Cloud Security, Personally Identifiable Information, Tax Compliance, Regulation and Legal Compliance, Information Privacy, Contract Negotiation, Cloud Storage, Vendor Contracts, Contract Review, Income Tax, Data Access, Cybersecurity
★ 4.9 (189) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Oracle Cloud, Oracle Databases, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Security Controls, Cloud Deployment, Scalability
Intermediate · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Improvement, Operations Management, Process Optimization, Service Management, Operational Efficiency, Capacity Management
★ 4.4 (25) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Lifecycle Management, Azure DevOps, CI/CD, DevOps, Data Validation, Data Governance, Data Quality, Test Automation, Apache Airflow, Extract, Transform, Load, SQL
Advanced · Course · 1 - 4 Weeks