• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • U

    University at Buffalo

    Capstone - Managing Board Change for Higher Levels of Leadership and Governance Effectiveness

    Skills you'll gain: Peer Review, Governance, Consulting, Leadership and Management, Leadership Studies, Philanthropy, Report Writing, Organizational Leadership, Leadership, Performance Analysis, Management Consulting, Organizational Change, Change Management, Organizational Effectiveness, Management Reporting, Analysis, Performance Measurement, Performance Review, Data Collection, Surveys

    ★ 4.4 (14) · Mixed · Course · 1 - 3 Months

  • E

    EDUCBA

    Python for Data Science: Real Projects & Analytics

    Skills you'll gain: Descriptive Statistics, Model Evaluation, Feature Engineering, Probability & Statistics, Supervised Learning, Statistical Hypothesis Testing, Exploratory Data Analysis, Box Plots, Regression Analysis, Statistics, Predictive Modeling, Time Series Analysis and Forecasting, Data Science, Statistical Programming, Histogram, Statistical Analysis, Database Application, Database Software, Integrated Development Environments, Python Programming

    ★ 4.6 (34) · Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Agentic AI Protocols (MCP, A2A, ACP)

    Skills you'll gain: Model Context Protocol, AI Integrations, Performance Tuning

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Build an LLM and RAG-based Chat Application using AlloyDB and LangChain

    Skills you'll gain: Retrieval-Augmented Generation, LangChain, LLM Application, Large Language Modeling, PostgreSQL, Database Development, Database Systems, User Interface (UI), Operational Databases, Prompt Patterns, User Interface (UI) Design, Artificial Intelligence, Cloud Computing

    ★ 3 (8) · Beginner · Project · Less Than 2 Hours

  • P

    Pearson

    CISA Certified Information Systems Auditor: Unit 5

    Skills you'll gain: Data Security, Information Assurance, Security Controls, Data Integrity, Identity and Access Management, Network Security, IT Security Architecture, Authentications, Cybersecurity, Authorization (Computing), Infrastructure Security, Enterprise Security, User Provisioning

    ★ 4.5 (8) · Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Architecting AI Solutions – Scalable GenAI Systems

    Skills you'll gain: Generative Model Architectures, Generative AI, Cloud Deployment, AI Security, Scalability, Cloud-Native Computing, Application Design, Model Deployment, Systems Architecture, Load Balancing, Cloud Platforms, Application Deployment, Capacity Management, Software Architecture, Containerization, Responsible AI, System Monitoring, Disaster Recovery

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    System Hacking, Malware Threats, and Network Attacks

    Skills you'll gain: Vulnerability Assessments, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Malware Protection, Penetration Testing, Cyber Threat Intelligence, Exploitation techniques, Threat Management, Brute-force attacks, Network Security, Information Systems Security, Security Awareness, Human Factors (Security), Authentications, Network Protocols

    ★ 4.7 (10) · Intermediate · Course · 1 - 3 Months

  • K

    Kotter

    Kotter's Change Framework: Accelerators 1-4

    Skills you'll gain: Organizational Change, Change Management, Business Transformation, Organizational Development, Organizational Leadership, Leadership Studies, Organizational Strategy, Business Leadership, Strategic Leadership, Organizational Structure, Drive Engagement, Leadership Development, Cross-Functional Collaboration, Stakeholder Engagement, Employee Engagement, Driving engagement, Team Building, Industrial and Organizational Psychology, Lifelong Learning

    ★ 4.4 (21) · Beginner · Course · 1 - 4 Weeks

  • I

    Illinois Tech

    History of Video Games

    Skills you'll gain: Video Game Development, Game Design, Computer Graphics, Culture, Policy Analysis, Public Policies, Public History, Cultural Diversity, Storytelling, Diversity Awareness, Case Studies, Innovation

    Beginner · Course · 1 - 3 Months

  • C

    Codio

    Images with DALL-E

    Skills you'll gain: Prompt Engineering, OpenAI API, Multimodal Prompts, Generative AI, Photo Editing, OpenAI, Animations, Computer Graphics, Application Programming Interface (API), Graphic and Visual Design

    ★ 4.3 (12) · Beginner · Course · 1 - 4 Weeks

  • R

    Real Madrid Graduate School Universidad Europea

    The Future of Sports Marketing

    Skills you'll gain: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Marketing Strategy and Techniques, Personalized Service, Brand Management, Price Negotiation, Customer Relationship Management, Business Modeling, Innovation, Content Strategy, User Experience Design, Digital Transformation, Data-Driven Decision-Making, Business Management, Artificial Intelligence, Metadata Management

    ★ 4.8 (9) · Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Architecting and Installing the Apigee Hybrid API Platform

    Skills you'll gain: API Gateway, Kubernetes, Cloud API, Google Cloud Platform, Hybrid Cloud Computing, Application Programming Interface (API), API Testing, Application Deployment, Software Installation, Proxy Servers, Verification And Validation, Configuration Management, YAML

    ★ 4.6 (44) · Beginner · Course · 1 - 4 Weeks

1…516517518…834

In summary, here are 10 of our most popular service design courses

  • Capstone - Managing Board Change for Higher Levels of Leadership and Governance Effectiveness : University at Buffalo
  • Python for Data Science: Real Projects & Analytics: EDUCBA
  • Agentic AI Protocols (MCP, A2A, ACP): Coursera
  • Build an LLM and RAG-based Chat Application using AlloyDB and LangChain: Google Cloud
  • CISA Certified Information Systems Auditor: Unit 5: Pearson
  • Architecting AI Solutions – Scalable GenAI Systems: Packt
  • System Hacking, Malware Threats, and Network Attacks: Packt
  • Kotter's Change Framework: Accelerators 1-4: Kotter
  • History of Video Games: Illinois Tech
  • Images with DALL-E: Codio

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok