Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: Inventory Control, Inventory Management, Inventory Accounting, Operations Management, Supply Chain Management, Microsoft Excel, Supply Chain Planning, Order Management, Warehouse Management, Demand Planning, Logistics Management, Excel Formulas, Service Level, Operations, Data Management, Customer Data Management, Forecasting, Data Collection, Stakeholder Engagement

Skills you'll gain: Email Marketing, Paid media, Order Fulfillment, Media Planning, Social Media Campaigns, Social Media, Google Ads, Social Media Marketing, Social Media Strategy, Performance Measurement, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Content Creation, E-Commerce, Target Audience, Customer Relationship Management, Customer Retention, Marketing Analytics, Campaign Management

Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales, Target Audience, Sales Process, Customer Success Management, Content Strategy, Content Creation, Service Level Agreement, Meeting Facilitation, Goal Setting, Business Writing

Skills you'll gain: Generative AI, AI Product Strategy, Leadership and Management, AI Enablement, Business Leadership, Prompt Engineering, Content Creation, Business Transformation, New Business Development, Responsible AI

Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Marketing Strategies, Brand Management, Customer Insights, Cross-Channel Marketing, Consumer Behaviour, Global Marketing, Competitive Analysis, Business Strategy, E-Commerce, Digital Transformation

Skills you'll gain: Microsoft Copilot, Microsoft 365, Target Audience, Microsoft Teams, Productivity Software, AI Enablement, Complex Problem Solving, Strategic Communication, Brainstorming, Artificial Intelligence, Communication, Project Management Software, Generative AI

Skills you'll gain: Mobile Development, ChatGPT, Debugging, Prototyping, Application Deployment, Software Documentation, HTML and CSS, Web Development, Front-End Web Development, Web Applications, Artificial Intelligence, AI Enablement, Javascript, Computer Programming, UI Components, Cascading Style Sheets (CSS), Machine Learning

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

Skills you'll gain: Organizational Skills, Stress Management, English Language, Goal Setting, Nutrition and Diet, Productivity, Personal Development, Customer Complaint Resolution, Telephone Skills, Technical Communication, Professional Development, Customer Service, Language Competency, Customer Inquiries, Verbal Communication Skills, Product Knowledge, Greeting Customers, Professionalism, Registration, Planning

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, LLM Application, Artificial Intelligence, AI Enablement, Responsible AI, Large Language Modeling

Skills you'll gain: Artificial Intelligence, AI Enablement, Discussion Facilitation, Company, Product, and Service Knowledge, Responsible AI, Machine Learning, Data Analysis, Business Research, B2B Sales