• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Beer Quality: Freshness

    Skills you'll gain: Production Process, Process Control, Chemistry, Biochemistry, Packaging and Labeling, Consumer Behaviour, Laboratory Testing, Analytical Chemistry, Analytical Testing, Experimentation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    SkillsBooster Academy

    Grok Comprehensive Guide: From Basics to Advanced Features

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Responsible AI, Productivity, AI Workflows, Generative AI, Artificial Intelligence, AI Security, AI Personalization, Creative Problem-Solving, Artificial Intelligence and Machine Learning (AI/ML), Innovation, Critical Thinking and Problem Solving, Complex Problem Solving, Automation, Critical Thinking, digital literacy, Digital Assets, Information Technology, Natural Language Processing

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    PowerPoint Storytelling for Business- Design & Present

    Skills you'll gain: Microsoft PowerPoint, Data Visualization, Visual Design, Visual Storytelling, Layout Design, Design Elements And Principles, AI powered creativity

    Intermediate · Course · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Virginia

    Design Thinking para Inovação

    Skills you'll gain: Design Thinking, Ideation, Creative Thinking, Creative Problem-Solving, Brainstorming, Innovation, Open Mindset, Case Studies, Storytelling, Data Visualization, Growth Mindedness

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Advanced Strategies for Sustainable Business

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainability Reporting, Performance Measurement, Strategic Partnership, Business Strategies, Business Leadership, Organizational Strategy, Business Ethics, Goal Setting, Brand Strategy, Human Capital, Stakeholder Engagement, Employee Engagement, Advocacy, Systems Thinking, Strategic Communication, Supply Chain Management, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    A

    Alibaba Cloud Academy

    Big Data Analysis Deep Dive

    Skills you'll gain: Dashboard, Big Data, Data Processing, Dashboard Creation, Data Visualization Software, Apache Hive, Apache Spark, Apache Hadoop, Data Manipulation, SQL, Business Intelligence, Data Integration, Data Analysis, Query Languages, Database Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    42 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Agentic AI & No-Code Automation for Strategic HR

    Skills you'll gain: Human Resources Management and Planning, Human Resource Strategy, Human Resources, Responsible AI, AI Enablement, Miro AI, Data Ethics, Workflow Management, Employee Retention, Agentic Workflows, People Analytics, Talent Management, Succession Planning, Talent Acquisition, Talent Recruitment, Automation, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Digital Transformation, Performance Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Analyze Users & Optimize Product Retention

    Skills you'll gain: Data Storytelling, Data Presentation, Customer Analysis, Customer Retention, Customer Insights, Strategic Decision-Making, Product Strategy, Data Analysis, Knowledge Transfer, Data-Driven Decision-Making, Advanced Analytics, Unsupervised Learning, Applied Machine Learning, Technical Documentation, Performance Measurement, Machine Learning Algorithms

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Data Frameworks for Generative AI

    Skills you'll gain: Generative AI, Generative AI Agents, Retrieval-Augmented Generation, Enterprise Architecture, Metadata Management, Data Science, Machine Learning

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    O

    O.P. Jindal Global University

    Introduction to Decision Science for Marketing

    Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Customer Analysis, Customer Retention, Predictive Analytics, Customer Insights, Data-Driven Decision-Making, Predictive Modeling, Personalized Service, Marketing Strategies, Customer Acquisition Management, Customer experience improvement, Personalized Campaigns, Customer Engagement, Strategic Marketing, Marketing Strategy and Techniques, Consumer Behaviour

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Design and Apply Generative AI for HR Performance

    Skills you'll gain: Prompt Engineering, ChatGPT, Data Ethics, Responsible AI, Generative AI, Generative Model Architectures, Human Resources Management and Planning, HR Tech, Talent Recruitment, Human Resource Strategy, AI Product Strategy, AI Personalization, AI Integrations, People Analytics, AI literacy, AI Enablement, Ethical Standards And Conduct, Risking, Performance Analysis, Performance Metric

    4.9
    Rating, 4.9 out of 5 stars
    ·
    17 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Python Development with ChatGPT: Fullstack App Development

    Skills you'll gain: Application Programming Interface (API), AI Integrations, Restful API, ChatGPT, Generative AI, OpenAI API, JSON, Full-Stack Web Development, Application Deployment, Secure Coding, LLM Application, User Interface (UI), Python Programming, User Interface (UI) Design, Application Development, Back-End Web Development, Debugging

    3.6
    Rating, 3.6 out of 5 stars
    ·
    14 reviews

    Intermediate · Guided Project · Less Than 2 Hours

1…530531532…834

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Beer Quality: Freshness: University of California, Davis
  • Grok Comprehensive Guide: From Basics to Advanced Features: SkillsBooster Academy
  • PowerPoint Storytelling for Business- Design & Present: Packt
  • Design Thinking para Inovação: University of Virginia
  • Advanced Strategies for Sustainable Business: University of Colorado Boulder
  • Big Data Analysis Deep Dive: Alibaba Cloud Academy
  • Agentic AI & No-Code Automation for Strategic HR: Edureka
  • Analyze Users & Optimize Product Retention: Coursera
  • Data Frameworks for Generative AI: Fractal Analytics
  • Introduction to Decision Science for Marketing: O.P. Jindal Global University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok