
Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery
★ 4.9 (10) · Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Telecommuting, Virtual Teams, Collaborative Software, Drive Engagement, Productivity, Productivity Software, Team Performance Management, Leadership, Teamwork, Meeting Facilitation, Employee Engagement, Collaboration, Driving engagement, Leadership Development, Business Correspondence, People Management, Communication, Business Writing, Communication Strategies
★ 4.7 (14) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Phone Sales, Prospecting and Qualification, Outbound Calls, Booking (Sales), Selling Techniques, Sales, Telephone Skills, Sales Strategy, Setting Appointments, Sales Pipelines, Rapport Building, Relationship Building, Active Listening
★ 4.7 (6) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Employee Engagement, Employee Coaching, Drive Engagement, Professional Development, Mentorship, Employee Retention, Influencing, Human Resource Strategy, Strategic Communication, People Development, Social Skills, Recruitment Strategies, Brand Strategy, Storytelling, Coaching, Talent Management, Branding, Personal Development, Workforce Planning, Strategic Leadership
Beginner · Course · 1 - 3 Months

Skills you'll gain: Video Production, Photo/Video Production and Technology, Content Strategy, Content Creation, Storytelling, Driving engagement, Video Editing, Drive Engagement, Post-Production
★ 3.6 (7) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Regulatory Requirements, Financial Regulations, Law, Regulation, and Compliance, International Financial Reporting Standards, Financial Reporting, Financial Regulation, Compliance Reporting, Intercompany Accounting, Regulation and Legal Compliance, Auditing, Financial Statement Analysis, Financial Accounting, Technical Accounting, Governance, Compliance Management, Specialized Accounting, Analysis, Financial Analysis, Commercial Laws, Key Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Assets, Asset Management, Metadata Management, Cloud Deployment, Content Management, Workflow Management, Digital Media Strategy, Data Management, Information Management, Digital Content, Data Architecture, Information Architecture, Solution Delivery, Brand Management, Enterprise Architecture, Software As A Service, Benchmarking, Vendor Management, Systems Integration, Scalability
Beginner · Course · 1 - 3 Months

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Performing Arts, Culture, International Relations, World History, Cultural Diversity, Art History, Diplomacy, Intercultural Competence, Public History, European History, Media and Communications, Electronic Media, Research Methodologies, Research, Economics, Business Management
★ 4.7 (242) · Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recognizing Others, People Development, Leadership Development, Professional Development, Team Motivation, Team Leadership, Team Management, Empathy, Self-Awareness, Employee Engagement, Open Mindset, Storytelling, Mindfulness
★ 4.9 (8) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Process Design, Contract Compliance, Workflow Management, Contract Negotiation, Process Optimization, Business Process Automation, Configuration Management, Data-Driven Decision-Making, Process Development, Automation, Compliance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Marketing Materials, Promotional Materials, Marketing Collateral, Advertising, Digital Advertising, Design Elements And Principles, Organizational Skills, Graphic Design, Driving engagement, Layout Design, Online Advertising, Design, Graphic and Visual Design, Graphic and Visual Design Software, Graphical Tools, Marketing, Dashboard
★ 4.9 (15) · Intermediate · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Business Strategy, Business Management, Finance, People Management, Corporate Finance, Organizational Structure, Business Planning, Organizational Strategy, Strategic Thinking, Leadership and Management, Marketing, Go To Market Strategy, Branding, Decision Making
★ 4.9 (9) · Beginner · Course · 1 - 3 Months