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  • Customer Service Skills

Results for "customer service skills"


  • Status: Free Trial
    Free Trial
    I

    IBM

    GenAI for Executives & Business Leaders: An Introduction

    Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, AI Enablement, Governance, Business Intelligence, Business Transformation, Data-Driven Decision-Making, Customer Service

    4.6
    Rating, 4.6 out of 5 stars
    ·
    516 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    IT Security: Defense against the digital dark arts

    Skills you'll gain: IT Security Architecture, Network Security, Cybersecurity, Security Awareness, Encryption, Cryptography, Security Management, Authorization (Computing), Firewall, Authentications, Threat Detection, Hardening, Malware Protection, AI Enablement, Wireless Networks

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Uncover Product Insights: Analyze User Funnels

    Skills you'll gain: Web Analytics, Customer Analysis, Customer Insights, Analytics, User Feedback, Business Analytics, Analysis, Root Cause Analysis, User Flows, Performance Analysis, Data Presentation, Performance Metric, Key Performance Indicators (KPIs), Statistical Analysis, Data Capture, Taxonomy

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Asking Great Sales Questions

    Skills you'll gain: Sales Development, General Sales Practices, Phone Sales, Verbal Communication Skills, Communication, Communication Strategies, Marketing Psychology, Drive Engagement, Customer Engagement

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    L

    Logical Operations

    Emotional Intelligence for Business Professionals

    Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Self-Awareness, Personal Development, Social Skills, Employee Coaching, Team Building, Leadership Development, Leadership, Team Management, Relationship Building, Conflict Management, Team Motivation, Professional Development, Empathy, Motivational Skills, Self-Motivation, Active Listening, Adaptability, Communication

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free
    Free
    A

    Amazon Web Services

    Salesforce on AWS - From Basics to Business Innovation-LATAM

    Skills you'll gain: Customer experience improvement, Salesforce, Operational Efficiency, Technology Solutions, Operational Excellence, Business Solutions, Systems Integration, Amazon Web Services, Data Integration, Business Technologies, Customer Service, Cloud Solutions, Business Valuation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Tools for Data Science

    Skills you'll gain: Jupyter, Computer Programming Tools, Data Science, GitHub, R (Software), Big Data, R Programming, Statistical Programming, Application Programming Interface (API), Machine Learning, Cloud Computing, Git (Version Control System), Development Environment, Version Control, Python Programming, Open Source Technology

    4.5
    Rating, 4.5 out of 5 stars
    ·
    30K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Negotiation, Mediation and Conflict Resolution

    Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Communication, Diplomacy, Relationship Building, Labor Relations, Interpersonal Communications, Strategic Partnership, Case Studies, Non-Verbal Communication, Leadership, Analysis, Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Email Marketing Metrics & Drafts

    Skills you'll gain: Newsletters, Email Marketing, Content Performance Analysis, Driving engagement, Digital Marketing, Campaign Management, Marketing Effectiveness, Marketing Materials, Business Metrics, Customer Engagement, Performance Metric, Content Creation, Key Performance Indicators (KPIs), Performance Measurement

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Brand and Product Management

    Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Customer experience strategy (CX), Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Internal Communications, Design and Product, Employee Engagement, Growth Strategies, Customer Engagement, Portfolio Management, Competitive Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.7K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    SQL for Data Science

    Skills you'll gain: Data Governance, SQL, Data Management, Data Quality, Database Design, Query Languages, Data Literacy, Data Manipulation, Data Modeling, Relational Databases, Data Science, Databases, Data Analysis, Data Transformation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    17K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of London

    Global Diplomacy – Diplomacy in the Modern World

    Skills you'll gain: Diplomacy, International Relations, Political Sciences, Cultural Diversity, Mediation, Intercultural Competence, Public Affairs, World History, Conflict Management, Policy Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.6K reviews

    Mixed · Course · 1 - 3 Months

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…555657…834

In summary, here are 10 of our most popular customer service skills courses

  • GenAI for Executives & Business Leaders: An Introduction: IBM
  • IT Security: Defense against the digital dark arts : Google
  • Uncover Product Insights: Analyze User Funnels: Coursera
  • Asking Great Sales Questions: Packt
  • Emotional Intelligence for Business Professionals: Logical Operations
  • Salesforce on AWS - From Basics to Business Innovation-LATAM: Amazon Web Services
  • Tools for Data Science: IBM
  • Negotiation, Mediation and Conflict Resolution: ESSEC Business School
  • Email Marketing Metrics & Drafts: Coursera
  • Brand and Product Management: IE Business School

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