
Skills you'll gain: Decision Making, Driving engagement, Behavioral Economics, Human Factors, UI/UX Strategy, User Experience, Persona (User Experience), User Centered Design, User Experience Design, Usability Testing, Psychology, Experimentation, Design Strategies, Trustworthiness, Motivational Skills, Social Skills, Behavioral Management, Product Management, Ethical Standards And Conduct, Digital Marketing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Northwestern University
Skills you'll gain: Data-Driven Decision-Making, Strategic Sourcing, Operational Analysis, Operations Management, Business Operations, Capacity Planning, Supply Chain, Competitive Analysis, Strategic Decision-Making, Business Strategy, Supplier Relationship Management, Case Studies, Return On Investment, Planning, Financial Analysis
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Case Studies, Internet Of Things, Manufacturing Operations, Manufacturing Processes, Digital Transformation, IT Infrastructure, Manufacturing and Production, Business Transformation, Information Technology, Production Planning, Business Technologies, Cloud Computing, Emerging Technologies, Technology Strategies, System Implementation, Automation, Operational Efficiency, Business Modeling, Strategic Partnership, Technology Roadmaps
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Environmental Social And Corporate Governance (ESG), Supply Chain Management, Supply Chain, Logistics Management, Business Technologies, Case Studies, Transportation Operations, Climate Change Mitigation, Waste Minimization, Innovation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Organizational Leadership, Organizational Change, Corporate Sustainability, Business Transformation, Sustainable Development, Performance Measurement, Waste Minimization, Business Modeling, Innovation, Product Lifecycle Management, Resource Management, Environmental Social And Corporate Governance (ESG), Key Performance Indicators (KPIs), Packaging and Labeling, Case Studies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Product Lifecycle Management, Embedded Systems, Embedded Software, Manufacturing and Production, Manufacturing Processes, Robotic Process Automation, Geometric Dimensioning And Tolerancing, Control Systems, Programmable Logic Controllers, Production Process, Internet Of Things, Manufacturing Operations, Cyber Engineering, Computer-Aided Design, Automation, C (Programming Language), Computer Engineering, Enterprise Resource Planning, Electronic Systems, Digital Transformation
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Project Management, Sustainable Engineering, Product Management, Product Development, Engineering Design Process, Risk Management, Design and Product, Product Design, Manufacturing and Production, Verification And Validation, Manufacturing Processes, Internet Of Things, Design Software, Time Management, Engineering, Cross-Functional Collaboration, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Communication
Beginner · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Predictive Modeling, Exploratory Data Analysis, Predictive Analytics, Analytics, E-Commerce, Big Data, Marketing Analytics, Google Cloud Platform, Applied Machine Learning, Data Analysis
Intermediate · Project · Less Than 2 Hours