• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    H

    Harvard Business School Online

    Building Competitive Advantage

    Skills you'll gain: Business Strategy, Value Propositions, Strategic Thinking, Strategic Partnership, Product Strategy, Competitive Analysis, Corporate Strategy, Business Strategies, Technology Strategies, Business Modeling, Customer experience strategy (CX), Journey Mapping, Customer Analysis, Revenue Management, Business Relationship Management, Market Dynamics, Market Opportunities, Relationship Management, Market Share, Consumer Behaviour

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    K

    Knowledge Accelerators

    Microsoft 365 Foundations: Work, Meet, Share & Create

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Responsible AI, Microsoft Teams, File Management, Productivity Software, Calendar Management, Microsoft Outlook, Document Management, Organizational Skills, Meeting Facilitation, Collaboration, Productivity, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Data Management, Presentations, Data Entry, Business

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Lakehouse Architecture for AI-Native Data Platforms

    Skills you'll gain: Data Architecture, Data Lakes, Data Engineering, Decision Intelligence, Database Architecture and Administration, Data Infrastructure, Systems Architecture, Data Warehousing, Enterprise Architecture, Solution Architecture, Dataflow, Data Pipelines, Data Governance, AI Workflows, AI Integrations, Vector Databases, Data Integrity, Site Reliability Engineering, Responsible AI, Requirements Analysis

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    S

    STARWEAVER

    Motivating Others: The Foundations of Inspiring Performance

    Skills you'll gain: Motivational Skills, Team Motivation, Smart Goals, Employee Coaching, Team Performance Management, Active Listening, Employee Performance Management, Goal Setting, Performance Management, Leadership and Management, Employee Engagement, Auditing, Recognizing Others, Coaching, Drive Engagement, Collaboration, Relationship Building, Compensation Management, Corporate Communications, Revenue Recognition

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Pulling it all together: Future Trends and Actions

    Skills you'll gain: Active Listening, Drive Engagement, Goal Setting, Team Collaboration, Rapport Building, Leadership Development, Strategic Leadership, Habit Formation, Smart Goals, Accountability Frameworks, Employee Coaching, Culture Transformation, Leadership, Organizational Leadership, Organizational Development, Team Leadership, Team Motivation, Relationship Management, Organizational Strategy, People Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    PMP Exam Prep Certification Training

    Skills you'll gain: Team Performance Management, Project Management, Compliance Management, Agile Software Development, Management Training And Development, Strategic Decision-Making, Expectation Management, Drive Engagement, Plan Execution, Milestones (Project Management), Stakeholder Analysis, Resource Management, People Development, Governance Risk Management and Compliance, Risk Management, Technical Management, Change Control, Project Planning, Project Schedules, Technical Documentation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    292 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Introducing DevOps Concepts

    Skills you'll gain: DevOps, Process Improvement, Quality Improvement, Service Improvement, Continuous Delivery, Continuous Improvement Process, Lean Methodologies, Operational Efficiency, Organizational Development, Performance Metric, Continuous Deployment, Organizational Leadership, Process Mapping, Culture Transformation, Problem Management, Systems Thinking, Application Deployment, Workflow Management, Organizational Structure, Risk Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    É

    École Polytechnique Fédérale de Lausanne

    Micro and Nanofabrication (MEMS)

    Skills you'll gain: Manufacturing Processes, Semiconductors, Manufacturing and Production, Process Engineering, Production Process, Materials science, Engineering, Scientific, and Technical Instruments, Chemical Engineering, Laboratory Equipment, Process Control, Verification And Validation, Electronics, Micrometer, Process Analysis, Process Development, Laboratory Testing, Scientific Methods, Chemistry, Systems Of Measurement

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Testing, Debugging, and Microservices with NestJS

    Skills you'll gain: Microservices, Software Architecture, Systems Architecture, API Gateway, Node.JS, API Testing, Unit Testing, Development Testing, Test Case, Restful API, Debugging, Integration Testing, Software Testing, Scalability, Distributed Computing, Event-Driven Programming, Code Coverage, Application Deployment, Javascript, Performance Improvement

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Arizona State University

    Foundations in Critical Thinking

    Skills you'll gain: English Language, Oral Comprehension, Critical Thinking, Literacy, Writing, Oral Expression, Learning Strategies, Vocabulary, Active Listening, Aesthetics, Verbal Communication Skills, Communication Strategies, Organizational Skills

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Coding Interview Preparation

    Skills you'll gain: Data Structures, Algorithms, Software Visualization, Pseudocode, Programming Principles, Computational Thinking, Theoretical Computer Science, Computer Science, Technical Communication, Computer Programming, Graph Theory, Software Design Patterns, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    832 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to NoSQL Databases

    Skills you'll gain: NoSQL, MongoDB, Database Development, Database Systems, Databases, Database Management Systems, Database Management, Database Software, Database Administration, Information Management, Apache Cassandra, Data Store, Operational Databases, Database Theory, Database Architecture and Administration, Distributed Computing, Query Languages, Data Modeling, IBM Cloud, Cloud Applications

    4.6
    Rating, 4.6 out of 5 stars
    ·
    381 reviews

    Beginner · Course · 1 - 3 Months

1…636465…523

In summary, here are 10 of our most popular technical support courses

  • Building Competitive Advantage: Harvard Business School Online
  • Microsoft 365 Foundations: Work, Meet, Share & Create: Knowledge Accelerators
  • Lakehouse Architecture for AI-Native Data Platforms: IBM
  • Motivating Others: The Foundations of Inspiring Performance: STARWEAVER
  • Pulling it all together: Future Trends and Actions: Real Madrid Graduate School Universidad Europea
  • PMP Exam Prep Certification Training: University of Maryland, College Park
  • Introducing DevOps Concepts: University of California, Davis
  • Micro and Nanofabrication (MEMS): École Polytechnique Fédérale de Lausanne
  • Testing, Debugging, and Microservices with NestJS: Packt
  • Foundations in Critical Thinking: Arizona State University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok