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  • Call Center Experience

Results for "call center experience"


  • I

    IBM

    Capstone: Integrated Sales Excellence

    Skills you'll gain: Sales Territory Management, Account Strategy, Sales Development, Sales Presentation, B2B Sales, Sales Strategy, Consultative Selling, Sales Operations, Sales, Selling Techniques, Phone Sales, Sales Prospecting, Sales Presentations, Consultative Approaches, Sales Process, Closing (Sales), Sales Pipelines, Prospecting and Qualification, Negotiation, Engineering Calculations

    Advanced · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    Università Bocconi

    Startup Calling: from idea to impact

    Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Sales Presentation, Fundraising, Growth Strategies, Product Marketing, Customer Acquisition Management, Strategic Marketing, Product Development, Market Opportunities, Business Planning, Market Research, New Product Development, Presentations, Entrepreneurial Finance, Business Strategy, Persona Development, Customer Analysis, Market Analysis

    4.3 stars, 15 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.3 (15) · Beginner · Course · 1 - 4 Weeks

    Category: Free
    Free
  • A

    Amazon Web Services

    Amazon Connect Conversational Interfaces Fundamentals

    Skills you'll gain: Natural Language Processing, Amazon Web Services, Self Service Technologies, Usability, Human Computer Interaction, Human Machine Interfaces, AI Security, AI Integrations, Service Level

    Beginner · Course · 1 - 4 Weeks

    Category: Free
    Free
  • S

    SAP

    SAP Customer Engagement and Discovery

    Skills you'll gain: Stakeholder Engagement, Journey Mapping, Stakeholder Management, Customer Engagement, Consultative Approaches, Stakeholder Communications, Agile Methodology, Stakeholder Analysis, Requirements Elicitation, SAP Applications, Customer Analysis, Technical Consulting, Customer Insights, Consulting, Process Analysis, Business Analysis, Analysis, Project Management, Verbal Strategic Communication, Business Requirements

    4.7 stars, 129 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (129) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    ITIL V4 Details of Four Dimensions of Service Management

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Hospitality Services, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, Process Optimization, People Development

    4.8 stars, 134 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (134) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Georgia Institute of Technology

    Lesson | Understand and Be Understood on the Phone

    Skills you'll gain: English Language, Oral Comprehension, Language Competency

    4.6 stars, 70 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (70) · Mixed · Course · 1 - 4 Weeks

    Category: Free
    Free
  • S

    Samsung

    Samsung Customer Care Essentials

    Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Technical Communication, Communication

    4.5 stars, 10 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (10) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Empathic AI Communication and Analysis

    Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Knowledge Transfer, Active Listening, ChatGPT, Communication, AI Workflows, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    AI Business School

    AI for Customer care

    Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Prompt Engineering Tools, Agentic systems, Generative AI Agents, Generative AI, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, AI Orchestration, Large Language Modeling, AI literacy, AI Enablement, LLM Application, Artificial Intelligence, Innovation, Productivity

    Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
1…631632633634

In summary, here are 9 of our most popular call center experience courses

  • Capstone: Integrated Sales Excellence: IBM
  • Startup Calling: from idea to impact: Università Bocconi
  • Amazon Connect Conversational Interfaces Fundamentals: Amazon Web Services
  • SAP Customer Engagement and Discovery: SAP
  • ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
  • Lesson | Understand and Be Understood on the Phone: Georgia Institute of Technology
  • Samsung Customer Care Essentials: Samsung
  • Empathic AI Communication and Analysis: Coursera
  • AI for Customer care: AI Business School

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