Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

L&T EduTech
Skills you'll gain: Construction, Construction Engineering, Civil Engineering, Building Services Engineering, HVAC, Transportation Operations, Electrical Systems, Construction Management, Sustainable Engineering, Sustainable Development, Emerging Technologies, Building Design, Architectural Design, Structural Analysis
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Pain Management, Patient Communication, Patient Education And Counseling, Care Management, Healthcare Ethics, Compassion, Patient Evaluation, Patient-centered Care, Health Assessment, Clinical Assessment, Self-Awareness, Communication, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Color Theory, Adobe Illustrator, Digital Design, Animations, Creativity, Image Quality, Design
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Employee Onboarding, Employee Retention, Talent Acquisition, New Hire Orientations, Continuous Improvement Process, Process Improvement, Relationship Building, Performance Metric, Drive Engagement, Performance Management, Goal Setting, Internal Communications, Communication, Leadership Development
Intermediate · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Annual Reports, Governance, Law, Regulation, and Compliance, Financial Industry Regulatory Authorities, Regulatory Requirements, Compliance Management, Regulatory Compliance, Financial Regulation, Accountability, Business Ethics, Governance Risk Management and Compliance, Financial Reporting
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Negotiation, Leadership, Organizational Leadership, Agile Project Management, Leadership and Management, Agile Methodology, Decision Making, Meeting Facilitation, Collaboration, Cross-Functional Team Leadership, Continuous Improvement Process, Cross-Functional Collaboration, Adaptability, Change Management, Organizational Change, Goal Setting
Intermediate · Course · 1 - 3 Months

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Market Opportunities, Business Risk Management, Design and Product, Strategic Thinking, Process Design, Human Centered Design, Innovation, Design, User Experience, Business Modeling, Customer experience strategy (CX), Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Network Architecture, Lightweight Directory Access Protocols, TCP/IP, Security Awareness, Desktop Support, Active Directory, File Systems, Technical Support, OS Process Management, Computer Hardware, Microsoft Windows, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Security Management, Computer Security Incident Management, Personally Identifiable Information, Data Security, Information Assurance, Security Strategy, Incident Response, Incident Management, Data Management, Auditing, Continuous Improvement Process, Business Metrics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Business Planning, Customer Support, Business Strategies, E-Commerce, Business Modeling, Digital Marketing, Online Advertising, Entrepreneurship, Marketing Strategies, Market Opportunities, Competitive Analysis, Social Media Strategy, Customer Engagement, Operations Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Collection, Research Design, Research Methodologies, Qualitative Research, Data Ethics, Quantitative Research, Research Reports, Data Integration, Data Storytelling, Surveys, Stakeholder Communications, Data Analysis, Data Visualization Software, Data Management, Analysis
Beginner · Course · 1 - 4 Weeks