• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Communications Management

Results for "customer communications management"


  • U

    University of Maryland, College Park

    The Construction Management Industry and Profession

    Skills you'll gain: Construction Management, Cost Management, General Construction and Construction Labor, Facility Management, Leadership, Stakeholder Engagement, Communication Planning

    4.9
    Rating, 4.9 out of 5 stars
    ·
    63 reviews

    Beginner · Course · 1 - 3 Months

  • S

    SkillsBooster Academy

    Human Resources & Talent Management with Gen AI

    Skills you'll gain: Workforce Planning, Employee Retention, Human Resources Software, Human Resources Management and Planning, Generative AI Agents, Generative AI, Human Resources, Responsible AI, Human Resources Information System (HRIS), Talent Management, AI literacy, AI Enablement, Human Resource Policies, Talent Pipelining, Talent Acquisition, AI Integrations, LLM Application, Talent Recruitment, Talent Sourcing, AI Workflows

    Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Negotiation and Ethical Practices in Account Management

    Skills you'll gain: Solution Selling, Regulatory Compliance, Consultative Approaches, Consultative Selling, Law, Regulation, and Compliance, Negotiation, Regulatory Requirements, Prospecting and Qualification, Data Ethics, Regulation and Legal Compliance, Business Ethics, Ethical Standards And Conduct, Account Management, Contract Negotiation, Responsible AI, Microsoft Copilot, Personally Identifiable Information, Information Privacy, Customer Engagement, Customer Relationship Building

    Advanced · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Mastering Test Management and Tools

    Skills you'll gain: Test Planning, Test Tools, Configuration Management, Software Configuration Management, Software Testing, Test Automation, Software Quality Assurance, Test Engineering, Risk Management, Risk Management Framework, Issue Tracking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • D

    Dubai College of Tourism

    Hotel Front Office Operations

    Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Hotels and Accommodations, Revenue Management, Greeting Customers, Hospitality Services, Hospitality, Hotel And Restaurant Management, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Office Administration, Interpersonal Communications, Communication Strategies, Property Management Systems, Cross Selling, Operational Efficiency

    4.7
    Rating, 4.7 out of 5 stars
    ·
    69 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Identity and Access Management (IAM)

    Skills you'll gain: Identity and Access Management, Authentications, User Provisioning, OAuth, User Accounts, Security Controls, Role-Based Access Control (RBAC), Authorization (Computing), Single Sign-On (SSO), Cryptographic Protocols, Enterprise Security, Computer Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    26 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Foundations of IT Project Management

    Skills you'll gain: Project Risk Management, IT Management, Project Management, Software Development Methodologies, Systems Development Life Cycle, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, Security Management, Agile Methodology, Scrum (Software Development), Agile Software Development, Cloud Services, Information Technology Operations

    Beginner · Course · 1 - 3 Months

  • R

    Rutgers the State University of New Jersey

    Supply Chain Logistics

    Skills you'll gain: Inventory Management, Warehousing, Warehouse Management, Logistics Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Inventory Control, Warehouse Operations, Logistics, Transportation Operations, Transportation Management, Supply Chain Management, Supply Chain, Order Delivery, Customer Service, Operating Cost

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Procore Mastery: Construction Project Management

    Skills you'll gain: Workflow Management, Construction Management, Project Scoping, Collaborative Software, Project Management, Project Planning, Project Management Software, Project Coordination, Project Controls, Project Schedules, Resource Management, Resource Allocation, Collaboration, Team Oriented, Case Studies, Scheduling, Automation, Budget Management, Budgeting

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Incident Response and Risk Management

    Skills you'll gain: Computer Security Incident Management, Incident Management, Security Management, Digital Forensics, Disaster Recovery, Risk Management Framework, Cybersecurity, Risk Management, Continuous Monitoring, Cyber Security Policies, Security Controls, Cloud Security, Virtualization and Virtual Machines, Cloud Computing, Scenario Testing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • I

    IE Business School

    Marketing Management Essentials: Market Analysis

    Skills you'll gain: Market Opportunities, Market Analysis, Market Research, Competitive Analysis, Marketing Management, Market Intelligence, Strategic Decision-Making, Customer Analysis, Marketing Strategies, Marketing, Marketing Planning, Strategic Thinking, Strategic Marketing, Business Strategy, Analysis, Marketing Strategy and Techniques, Growth Strategies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Politecnico di Milano

    Project Management: Beyond planning and control

    Skills you'll gain: Organizational Structure, People Management, Process Management, Project Management, Team Management, Innovation, Business Solutions, Conflict Management, Change Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    205 reviews

    Beginner · Course · 1 - 4 Weeks

1…656667…834

In summary, here are 10 of our most popular customer communications management courses

  • The Construction Management Industry and Profession: University of Maryland, College Park
  • Human Resources & Talent Management with Gen AI: SkillsBooster Academy
  • Negotiation and Ethical Practices in Account Management: Microsoft
  • Mastering Test Management and Tools: Board Infinity
  • Hotel Front Office Operations: Dubai College of Tourism
  • Identity and Access Management (IAM): Packt
  • Foundations of IT Project Management: Packt
  • Supply Chain Logistics: Rutgers the State University of New Jersey
  • Procore Mastery: Construction Project Management: Coursera
  • Incident Response and Risk Management: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok