
John Wiley & Sons
Skills you'll gain: Prompt Engineering, AI Personalization, Prompt Patterns, Prompt Engineering Tools, GitHub Copilot, Vibe coding, Microsoft Copilot, Responsible AI, ChatGPT, Customer experience improvement, Generative AI Agents, Artificial Intelligence, Digital Analysis, Personalized Campaigns, Digital Brand Strategy, Digital Marketing, Software Development, Machine Learning, Devops Tools, Business Strategy
Advanced · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Power BI, Customer Insights, Customer Analysis, Dashboard Creation, AI Personalization, Customer experience improvement, Microsoft Copilot, Customer Data Management, Customer Service, Personalized Service, Analytical Skills, Data Validation, Data Analysis, AI Integrations, Data Integrity, Performance Analysis, Data Quality, Customer Communications Management
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Decision Support Systems, Health Informatics, Patient-centered Care, Stakeholder Analysis, Hospital Experience, Personalized Campaigns, Decision Intelligence, Patient Evaluation, Predictive Analytics, Analytics, Data-Driven Decision-Making, Advanced Analytics, Predictive Modeling, Systems Integration, Innovation
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Customer Communications Management, Data Ethics, AI Integrations, Agentic Workflows, Quality Monitoring, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Meta Ads Manager, Facebook, Driving engagement, Social Media Analytics, Social Media, Social Media Marketing, Target Audience, Instagram, Customer Insights, Advertising Campaigns, Advertising, Digital Advertising, Web Analytics, Social Work
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Google Gemini, Gemini, Generative AI, LLM Application, Prompt Engineering, AI Integrations, Artificial Intelligence, Google Cloud Platform, AI Personalization, Large Language Modeling
Beginner · Project · Less Than 2 Hours

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Analysis, Customer Insights, Automation, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, AI Integrations
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Philanthropy, Budget Management, Advocacy, Grant Writing, Budgeting, Prospecting and Qualification, Strategic Marketing, Brand Marketing, Campaign Planning, Grant Applications, Campaign Management, Promotions and Campaigns, Digital Marketing, Social Impact, Marketing Strategies, Proposal Development, Strategic Partnership, Crisis Management
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Decision Intelligence, Data-Driven Decision-Making, ChatGPT, AI Integrations, Analysis, Forecasting, Predictive Modeling, Process Optimization, Automation, Visualization (Computer Graphics)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Embeddings, AI Personalization, OpenAI API, Data Analysis, Generative AI, OpenAI, Data Manipulation, Prototyping, Data Visualization, Python Programming, Dimensionality Reduction
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Brainstorming, Prioritization, Productivity, Goal Setting, Goal-Oriented, Mindfulness, Stress Management, Creativity, Mental Concentration, Growth Mindedness, Time Management, Organizational Skills, Creative Thinking, Follow Through, Planning, Personal Development, Open Mindset, Habit Formation, Overcoming Obstacles, Self-Discipline
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Marketing, Marketing Strategies, Data-Driven Marketing, Online Advertising, Social Media Campaigns, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Strategic Marketing, Cross-Channel Marketing, Campaign Management, Digital Marketing, Marketing Analytics, Customer Engagement, Marketing, Advertising, Data-Driven Decision-Making, Customer experience improvement, Advertising Campaigns, Promotions and Campaigns
Mixed · Course · 1 - 4 Weeks